Barristers not making harassment complaints to regulator – Legal Futures

‘Reports of sexual harassment at the Bar are not turning into formal complaints to barristers’ regulator, new figures have shown.’

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Legal Futures, 1 October 2019

Source: www.legalfutures.co.uk

BSB improves efficiency in complaint handling – Bar Standards Board

Posted September 28th, 2018 in barristers, complaints, press releases by tracey

‘The Bar Standards Board (BSB) has today published its Enforcement Report for 2017-18. The report provides an overview of the regulator’s enforcement work during the year and includes statistics about the volume, trends and outcomes of complaints about barristers, including disciplinary proceedings.’

Full press release

Bar Standards Board, 28th September 2018

Source: www.barstandardsboard.org.uk

Council secures Ofcom ruling in complaint of unfairness against Piers Morgan – Local Government Lawyer

Posted September 27th, 2018 in armed forces, complaints, housing, local government, media, news by tracey

‘Herefordshire Council has welcomed regulator Ofcom’s decision to partly uphold a complaint of unfairness that it made against television presenter Piers Morgan.’

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Local Government Lawyer, 27th September 2018

Source: www.localgovernmentlawyer.co.uk

Celebrity Big Brother to be investigated by Ofcom – BBC News

Posted September 25th, 2018 in assault, complaints, media, news by sally

‘Ofcom is to launch an inquiry into Celebrity Big Brother after it received more than 25,000 complaints about Roxanne Pallett’s allegation she was physically abused by Ryan Thomas.’

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BBC News, 24th September 2018

Source: www.bbc.co.uk

Websites of Kinder chocolate banned over ads targeting children – The Guardian

Posted September 19th, 2018 in advertising, children, complaints, food, health, internet, news by sally

‘A series of websites, an app and a YouTube channel promoting Kinder chocolate and toys have been banned in the UK for aiming junk food advertising at children.’

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The Guardian, 19th September 2018

Source: www.theguardian.com

Pensions Ombudsman revamps approach to ‘distress and inconvenience’ awards – OUT-LAW.com

Posted September 18th, 2018 in compensation, complaints, consumer protection, maladministration, news, pensions by sally

‘The UK’s Pensions Ombudsman has introduced a fixed-amount award to compensate individuals who have suffered “distress and inconvenience” as a result of the maladministration of a pensions scheme.’

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OUT-LAW.com, 17th September 2018

Source: www.out-law.com

Police payout review ‘unfair on sex pest doctor’s victims’ – BBC News

Posted September 6th, 2018 in compensation, complaints, doctors, news, police, sexual offences by tracey

‘A police force tried to reduce payouts to injured officers who had been examined during recruitment by a sex pest doctor, in an attempt to save money, the BBC has learned.
An investigation into Dr Reginald Bunting, a chief medical officer at Avon and Somerset Police, found he conducted unacceptable examinations. Victims say they were unfairly targeted when the force reviewed payouts. The force said the claims were “without merit”. A review into payouts to officers who had been forced to retire through injury while on duty was launched in 2013.’

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BBC News, 6th September 2018

Source: www.bbc.co.uk

Met police sergeant cleared over strip search of academic – The Guardian

Posted August 31st, 2018 in complaints, detention, disciplinary procedures, judicial review, news, police by tracey

‘A Metropolitan police officer who ordered the strip search of an academic, in part because she would not disclose her name while in detention, has been cleared by a disciplinary panel.’

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The Guardian, 30th August 2018

Source: www.theguardian.com

Pensions Ombudsman to overhaul dispute resolution – OUT-LAW.com

Posted August 28th, 2018 in complaints, consumer protection, dispute resolution, news, pensions by sally

‘The Pensions Ombudsman is planning to overhaul the way it handles pensions disputes over the coming year, it has said.’

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OUT-LAW.com, 24th August 2018

Source: www.out-law.com

GDPR prompts UK data protection complaints to double – OUT-LAW.com

Posted August 28th, 2018 in complaints, data protection, EC law, news by sally

‘The number of data protection complaints received by the UK’s data protection watchdog has doubled since the General Data Protection Regulation (GDPR) took effect.’

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OUT-LAW.com, 27th August 2018

Source: www.out-law.com

Universities face balancing act with serious misconduct complaints-handling – OUT-LAW.com

Posted August 16th, 2018 in complaints, disciplinary procedures, misfeasance, news, rape, universities by sally

‘The challenges universities face when handling complaints of alleged serious misconduct, and the significant implications of getting it wrong, has been highlighted in a recent case involving a US university.’

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OUT-LAW.com, 15th August 2018

Source: www.out-law.com

Equality watchdog attacks Boris Johnson’s ‘inflammatory’ remarks – The Guardian

Posted August 13th, 2018 in complaints, disciplinary procedures, equality, Islam, news, political parties by sally

‘The equalities watchdog has branded Boris Johnson’s comments on the burqa “inflammatory and divisive”, but said it has no powers to launch an investigation.’

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The Guardian, 10th August 2018

Source: www.theguardian.com

Local government complaints to Ombudsman rose 3.5% in 2017-18 – Local Government Lawyer

Posted July 26th, 2018 in complaints, local government, news, social services, statistics by sally

‘The Local Government and Social Care Ombudsman (LGO) received 17,452 complaints and enquiries about local government in 2017-18, compared with 16,863 in the previous year, its annual review of local government complaints – published today – has revealed.’

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Local Government Lawyer, 25th July 2018

Source: www.localgovernmentlawyer.co.uk

Alex Salmond Show tweets misled audience, says watchdog Ofcom – BBC News

Posted July 17th, 2018 in complaints, media, news by tracey

‘The Alex Salmond Show on Kremlin-backed TV channel RT breached broadcasting rules, media watchdog Ofcom has ruled. The regulator investigated “audience tweets” used in the former Scottish first minister’s show on the Russian broadcaster, which aired last year. It found they were presented as having come from viewers, but most were posted by people working on the programme.’

Full Story

BBC News, 16th July 2018

Source: www.bbc.co.uk

Gaia Pope: Police watchdog launches new probe over handling of rape allegation two years before teenager’s death – The Independent

Posted July 5th, 2018 in complaints, mental health, news, police, rape, suicide, victims, young persons by tracey

‘Police who failed to act on an allegation of rape made by Gaia Pope two years before her tragic death are under investigation in a fresh probe.’

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The Independent, 5th July 2018

Source: www.independent.co.uk

BSB and Bar Council warn about risks of online barrister reviews – Legal Futures

Posted July 3rd, 2018 in barristers, competition, complaints, consumer protection, internet, news by sally

‘The Bar Standards Board has warned consumers about the risks of choosing a barrister based on online reviews, while telling the profession that it needs to watch this fast-growing area.’

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Legal Futures, 3rd July 2018

Source: www.legalfutures.co.uk

Environment watchdog agrees first enforcement undertaking over odours – Local Government Lawyer

‘The Environment Agency has for the first time accepted an enforcement undertaking (EU) for alleged permit breaches relating to odour at an installation.’

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Local Government Lawyer, 26th June 2018

Source: www.localgovernmentlawyer.co.uk

The Routemaster replica model that costs £1,150 and takes two years to complete – Daily Telegraph

Posted June 27th, 2018 in advertising, complaints, news by tracey

‘The advertising standards watchdog has banned a series of adverts promoting the chance to build the replica after it emerged it would take two years to complete , at a cost of more than £1,150.’

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Daily Telegraph, 27th June 2018

Source: www.telegraph.co.uk

European regulators report sharp rise in complaints after GDPR – The Guardian

Posted June 26th, 2018 in complaints, data protection, news by sally

‘The first month of GDPR has seen a sharp increase in the number of complaints to regulators across Europe, showing strong public interest in the new rules.’

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The Guardian, 26th June 2018

Source: www.theguardian.com

How effective is press regulation when it comes to accuracy? – Transparency Project

Posted June 25th, 2018 in complaints, media, news by sally

‘We recently complained to The Daily Mail about an inaccurate article compounded by a particularly misleading headline which extracted a minor fact from a judgment that had potential to make an attention grabbing headline, and made it sound as if it was what the case was all about. The headline was :

Nurse’s one-year-old son is taken from her care after she let him sit in a Bob The Builder toy car that was ‘inappropriate’ for his age.

Our complaint was rejected. We promised to progress our complaint to IPSO and to set out the basis of our complaint before we did so (on the basis that IPSO rules mean we can’t always publish the detail of complaints correspondence once we’ve entered the process).’

Full Story

Transparency Project, June 2018

Source: www.transparencyproject.org.uk