Man who ‘confessed’ to raping woman in Facebook message was not prosecuted – The Independent

‘A man who “confessed” on Facebook Messenger to raping a woman in her sleep will not be prosecuted because authorities think there is “no realistic prospect of conviction”, The Independent can reveal.’

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The Independent, 19th May 2019

Source: www.independent.co.uk

Payday loan complaints reach five year high – BBC News

‘Complaints against payday lenders have soared to a five year high, the industry watchdog has said.’

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BBC News, 15th May 2019

Source: www.bbc.co.uk

Ofcom investigating CGTN for allegedly airing forced confession – The Guardian

Posted May 9th, 2019 in China, complaints, media, news, ombudsmen, privacy by tracey

‘The UK broadcasting regulator has launched a formal investigation into an allegation that China Global Television Network (CGTN), the international news channel of China Central Television (CCTV), aired a confession forced from a British private investigator while imprisoned in China.’

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The Guardian, 8th May 2019

Source: www.theguardian.com

CMC censured over ‘all birth injuries caused by negligence’ claim – Litigation Futures

‘The Advertising Standards Authority (ASA) has upheld a complaint against a claims management company whose advertising implied that birth injuries were only caused by medical negligence.’

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Litigation Futures, 1st May 2019

Source: www.litigationfutures.com

Three convicted for providing unregulated legal advice – Legal Futures

‘Owners of a business that falsely claimed it could supervise immigration law firms and made millions of pounds as a result, along with a director of one of those franchises, have been convicted at the Old Bailey.’

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Legal Futures, 26th April 2019

Source: www.legalfutures.co.uk

Top judge attacks growing ‘abuse’ of parliamentary privilege – The Guardian

‘The lord chief justice has accused MPs and peers of endangering the rule of law through repeated “abuse” of parliamentary privilege to name individuals granted anonymity in court cases.’

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The Guardian, 9th April 2019

Source: www.theguardian.com

Disciplinary action for police officers over Shana Grice murder – The Guardian

‘Police officers are to face disciplinary charges over the case of a woman murdered after being stalked by her former partner, whose repeated pleas for help instead saw her fined for wasting police time.’

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The Guardian, 9th April 2019

Source: www.theguardian.com

Ofcom investigating ‘white people’ remark by Jon Snow – The Guardian

Posted April 9th, 2019 in brexit, complaints, demonstrations, media, news by sally

‘The media regulator has launched an investigation into comments made by the Channel 4 News presenter Jon Snow, who said of a pro-Brexit protest that he had “never seen so many white people in one place”.’

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The Guardian, 8th April 2019

Source: www.theguardian.com

Watchdog dismisses Sir Philip Green complaint against Peter Hain – The Guardian

‘The House of Lords standards watchdog has dismissed a complaint against the former Labour cabinet minister Peter Hain for using parliamentary privilege to name the Topshop tycoon Sir Philip Green as the businessman at the centre of harassment allegations.’

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The Guardian, 8th April 2019

Source: www.theguardian.com

Iran TV station did not break rules over interview praising attack – Ofcom – The Guardian

Posted March 27th, 2019 in codes of practice, complaints, Iran, media, news, ombudsmen, terrorism by sally

‘Iran International did not breach the broadcasting code by interviewing a spokesman for a separatist group who praised last September’s terrorist attack in the Iranian city of Ahvaz, the British regulator Ofcom has ruled.’

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The Guardian, 26th March 2019

Source: www.theguardian.com

SRA and BSB praised for enforcement processes – Legal Futures

‘The Legal Services Board (LSB) has given both the Solicitors Regulation Authority (SRA) and Bar Standards Board (BSB) a clean bill of health in the way they enforce their rules.’

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Legal Futures, 25th March 2019

Source: www.legalfutures.co.uk

Charity launches super-complaint against police for treating slavery victims as criminals, rather than protecting them from perpetrators – Daily Telegraph

‘Police forces face a super-complaint over their alleged failure to protect victims of modern slavery.’

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Daily Telegraph, 25th March 2019

Source: www.telegraph.co.uk

Judge who banged her head on a desk during a court hearing was being ‘sarcastic and condescending” investigation rules – Daily Telegraph

Posted March 21st, 2019 in children, complaints, contact orders, families, family courts, judges, news, standards by tracey

‘ A “sarcastic and condescending” judge who banged her head on her desk after a member of the public appeared before her at a family court hearing has been reprimanded.’

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Daily Telegraph, 20th March 2019

Source: www.telegraph.co.uk

Brexit food stockpiling loan ad banned – BBC News

Posted March 20th, 2019 in advertising, brexit, complaints, food, news by sally

‘A financial services company has been ordered not to reuse an advert in which it tried to persuade people to take out a loan, in case they wanted to stockpile food because of Brexit.’

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BBC News, 20th March 2019

Source: www.bbc.co.uk

Tenants in England not being protected from revenge evictions, study finds – The Guardian

Posted March 18th, 2019 in complaints, landlord & tenant, local government, news, statistics by tracey

‘Just one in 20 private tenants who complain to their council about poor living conditions gets protection from a revenge eviction by their landlord, according to figures released today.’

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The Guardian, 18th March 2019

Source: www.theguardian.com

FCA confirms new ombudsman service award limit – OUT-LAW.com

Posted March 12th, 2019 in compensation, complaints, financial regulation, news, ombudsmen by sally

‘Financial firms could be ordered to pay up to £350,000 in compensation by a UK ombudsman in response to complaints raised about their acts or omissions from April this year.’

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OUT-LAW.com, 11th March 2019

Source: www.out-law.com

Youth prison put inmates in solitary confinement for up to 23 hours a day – The Guardian

‘A prison for young adults has been placed in special measures by the government after it was found that inmates were locked alone in their cells for up to 23 hours a day – a practice campaigners have described as de facto solitary confinement.’

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The Guardian, 9th March 2019

Source: www.theguardian.com

Equality watchdog to decide if Labour broke law over antisemitism – The Guardian

‘Britain’s equality watchdog is close to deciding if it will launch an inquiry into whether the Labour party’s handling of antisemitism cases complies with equalities law.’

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The Guardian, 6th March 2019

Source: www.theguardian.com

Lip filler advert banned after it suggested procedure was ‘as commonplace’ as getting haircut – Daily Telegraph

Posted February 27th, 2019 in advertising, children, complaints, cosmetic surgery, news, ombudsmen by tracey

‘An advert for lip fillers has been banned for suggesting the procedure was “as commonplace as getting your hair done”.’

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Daily Telegraph, 27th February 2019

Source: www.telegraph.co.uk

Bar Council urges barristers to call out judicial bullying – Legal Futures

Posted February 25th, 2019 in barristers, bullying, codes of practice, complaints, judges, judiciary, news by tracey

‘The Bar Council has called on barristers to take action over bullying by judges that they experience or witness, and is looking at a new approach to overcome reluctance to report incidents.’

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Legal Futures, 25th February 2019

Source: www.legalfutures.co.uk