CrossCountry Trains advert banned over ‘insufficient’ free food and drink claims – The Independent

Posted April 18th, 2024 in advertising, complaints, food, news, railways, standards by sally

‘An ad for CrossCountry Trains has been banned for over-promising on the availability of complimentary food and drink for passengers.’

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The Independent, 17th April 2024

Source: www.independent.co.uk

Lee Marsons: Developing an Ombuds Human Rights Practice – Essex Constitutional and Administrative Justice Initiative

Posted April 17th, 2024 in complaints, human rights, local government, maladministration, news, ombudsmen by sally

‘The core function of public services ombuds is to investigate complaints from individuals about “maladministration” by public bodies which has caused injustice. But ombuds have developed several other important functions designed to improve people’s experiences of public services. For example, as seen in the Council of Europe’s 2019 Venice Principles, ombuds are developing a role ensuring that public bodies do not neglect human rights.’

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Essex Constitutional and Administrative Justice Initiative, 15th April 2024

Source: essexcaji.org

The Bar Standards Board publishes the Fieldfisher review of its enforcement system – Bar Standards Board

‘The leading law firm Fieldfisher LLP was appointed in 2023 to carry out an end-to-end review of the Bar Standards Board’s (BSB) enforcement system, encompassing all the BSB’s systems, processes and policies. After agreement in principle by the Board, the full report is today being published.’

Full report

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Bar Standards Board, 12th April 2024

Source: www.barstandardsboard.org.uk

Report calls for major overhaul of BSB enforcement processes – Legal Futures

‘The Bar Standards Board (BSB) has the right approach to dealing with complaints about barristers’ conduct but there are “a large number of areas” for improvement, a major review has concluded.’

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Legal Futures, 12th April 2024

Source: www.legalfutures.co.uk

MPs accuse Charity Commission of legal breach over climate sceptic thinktank – The Guardian

Posted April 5th, 2024 in charities, Charity Commission, climate change, complaints, lobbying, news by michael

‘The Charity Commission is facing a legal challenge by MPs over its failure to investigate campaigning by a thinktank that questions climate science.’

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The Guardian, 5th April 2024

Source: www.theguardian.com

Katie Price low calorie diet advert for Skinny Food banned – BBC News

Posted April 3rd, 2024 in advertising, complaints, food, health, news, ombudsmen by tracey

‘An advert posted by Katie Price on Instagram, which promoted a low calorie diet for The Skinny Food Co, has been banned by the advertising watchdog.’

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BBC News, 3rd April 2024

Source: www.bbc.co.uk

Nationwide TV ads starring Dominic West banned as misleading – The Guardian

Posted April 3rd, 2024 in advertising, banking, building societies, complaints, news, ombudsmen by tracey

‘Adverts featuring the actor Dominic West as a sneering bank manager will be pulled from TV in their current form after the advertising watchdog ruled they were misleading because they wrongly suggest that the building society had not closed branches.’

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The Guardian, 3rd April 2024

Source: www.theguardian.com

Ex-Boris Johnson ethics adviser Lord Geidt found to have broken Lords rules – The Guardian

Posted March 28th, 2024 in complaints, conflict of interest, news, parliament, standards by tracey

‘A crossbench peer and former ethics adviser to Boris Johnson has been found to have broken House of Lords rules by joining a meeting with Ministry of Defence officials on behalf of a US satellite company that was paying him.’

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The Guardian, 27th March 2024

Source: www.theguardian.com

Supermarket’s ‘cheapest Christmas dinner’ advert ruled misleading – The Independent

Posted March 20th, 2024 in advertising, complaints, food, news, ombudsmen by sally

‘A national press advert for Aldi claiming the discounter was the “home of Britain’s cheapest Christmas dinner” misled consumers, a watchdog has ruled.’

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The Independent, 20th March 2024

Source: www.independent.co.uk

Five GB News programmes presented by Tory MPs broke impartiality rules, Ofcom says – The Independent

Posted March 19th, 2024 in bias, complaints, media, news, political parties by tracey

‘Five episodes of GB News programmes presented by Tory MPs were found by Ofcom to have broken broadcasting rules.’

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The Independent, 18th March 2024

Source: www.independent.co.uk

Ban on Calvin Klein’s FKA twigs ad revoked after ASA climbdown – The Guardian

Posted March 6th, 2024 in advertising, complaints, news, ombudsmen, women by sally

‘The UK’s Advertising Standards Authority has backtracked on its decision to ban a Calvin Klein advertisement featuring the British singer FKA twigs, citing the “strength of public feeling”.’

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The Guardian, 6th March 2024

Source: www.theguardian.com

Laurence Fox’s ‘misogynistic’ GB News rant about journalist Ava Evans broke Ofcom rules – The Independent

Posted March 5th, 2024 in complaints, media, news, women by tracey

‘Media watchdog Ofcom has ruled that Laurence Fox’s “misogynistic” comments about female journalist Ava Evans on Dan Wootton’s GB News show broke broadcasting rules which protect “viewers from offensive content”.’

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The Independent, 4th March 2024

Source: www.independent.co.uk

Ofcom rejects Brewdog complaint over BBC documentary – BBC News

Posted February 20th, 2024 in BBC, complaints, freedom of expression, media, news, privacy, public interest by tracey

‘A complaint by Brewdog about a BBC documentary that highlighted allegations of inappropriate behaviour against the beer giant’s chief executive has been rejected by Ofcom.’

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BBC News, 19th February 2024

Source: www.bbc.co.uk

Police failed to investigate officer abuse complaints, say women – BBC News

‘Seven women are accusing Devon and Cornwall Police of failing to investigate serving and former officers for domestic abuse and sexual violence.’

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BBC News, 12th February 2024

Source: www.bbc.co.uk

Watchdog investigates Nottinghamshire Police over contact with killer Valdo Calocane – The Independent

‘The police watchdog is investigating Nottinghamshire Police over the force’s contact with triple killer Valdo Calocane before his brutal stabbing rampage.’

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The Independent, 13th February 2024

Source: www.independent.co.uk

GB News presenter Neil Oliver cleared by Ofcom over ‘turbo cancer’ conspiracy claims – The Independent

Posted February 8th, 2024 in complaints, coronavirus, media, news, vaccination by sally

‘GB News presenter Neil Oliver has been cleared by Ofcom, after sparking outrage with claims coronavirus vaccinations were causing “turbo cancer”.’

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The Independent, 7th February 2024

Source: www.independent.co.uk

CBI settles legal action with ex-chief Tony Danker – The Guardian

Posted February 6th, 2024 in complaints, lobbying, news, professional conduct, unfair dismissal by tracey

‘One of the UK’s most prominent business lobby groups, the Confederation of British Industry, has settled a legal dispute with its former leader, Tony Danker.’

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The Guardian, 5th February 2024

Source: www.theguardian.com

Ombudsman finds “significant delays” in response of council to complaints from vulnerable man left in unsuitable accommodation – Local Government Lawyer

Posted January 25th, 2024 in complaints, delay, disabled persons, housing, local government, news, ombudsmen by sally

‘The Local Government and Social Care Ombudsman (LGSCO) has recommended that Peterborough City Council pay more than £2,900 after its delay in revising the housing priority of a vulnerable man.’

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Local Government Lawyer, 24th January 2024

Source: www.localgovernmentlawyer.co.uk

Christopher Kapessa: Boy died after dangerous prank at river, inquest rules – BBC News

Posted January 23rd, 2024 in bereavement, complaints, inquests, news, police, racism by tracey

‘A 13-year-old boy died after being deliberately pushed into a river in a “dangerous prank”, a coroner has ruled.’

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BBC News, 22nd January 2024

Source: www.bbc.co.uk

HelloFresh fined over millions of spam texts and emails – BBC News

Posted January 12th, 2024 in advertising, complaints, electronic mail, fines, news, ombudsmen, telecommunications by sally

‘Food delivery company HelloFresh has been fined for sending millions of spam emails and texts to customers.’

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BBC News, 11th January 2024

Source: www.bbc.co.uk