“People die of food poisoning” – misleading holiday claims advert pulled after watchdog ruling – Legal Futures

Posted September 6th, 2017 in advertising, claims management, complaints, holidays, news, personal injuries by sally

‘A claims management company (CMC) has withdrawn a YouTube advert designed to generate holiday sickness claims after the Advertising Standards Authority (ASA) ruled that it was misleading.’

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Legal Futures, 6th September 2017

Source: www.legalfutures.co.uk

More London sixth-form schools face threat of legal cases for exclusion – The Guardian

Posted September 1st, 2017 in complaints, examinations, London, news, school exclusions by sally

‘Lawyers acting for families who claim their children have been illegally excluded from St Olave’s grammar school are considering launching proceedings against a number of other London schools after being contacted by parents.’

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The Guardian, 31st August 2017

Source: www.theguardian.com

Police in Aberaeron investigate carnival float ‘considered racist’ – The Guardian

Posted August 31st, 2017 in artistic works, complaints, freedom of expression, news, racism, Wales by tracey

‘Police are investigating allegations of racism against a group of men who wore black face paint when they dressed as members of the Jamaican bobsleigh team for a carnival parade.’

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The Guardian, 30th August 2017

Source: www.theguardian.com

Police missed chances to stop paedophile Ian Watkins, says report – The Guardian

Posted August 25th, 2017 in child abuse, complaints, news, police, reports, sexual offences, Wales by sally

‘Police missed a string of opportunities over a period of four years to stop the rock star Ian Watkins from committing depraved sex attacks on children and babies, a watchdog has concluded.’

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The Guardian, 25th August 2017

Source: www.theguardian.com

Ombudsman slams lack of oversight of outsourced waste collection services – Local Government Lawyer

Posted August 23rd, 2017 in complaints, contracting out, local government, news, ombudsmen, reports, waste by sally

‘Insufficient oversight of external contractors is one of the main issues behind a rising number of complaints about waste collection, the Local Government and Social Care Ombudsman (LGO) has said.’

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Local Government Lawyer, 23rd August 2017

Source: www.localgovernmentlawyer.co.uk

Rotherham abuse: Whistleblower investigation ‘examined’ – BBC News

‘The handling of an investigation into the woman who first revealed the child sexual abuse scandal in Rotherham is to be examined, the BBC’s Victoria Derbyshire programme has learned.’

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BBC News, 23rd August 2017

Source: www.bbc.co.uk

UK considers internet ombudsman to deal with abuse complaints – The Guardian

Posted August 22nd, 2017 in complaints, hate crime, internet, news, ombudsmen by sally

‘Ministers in the UK are considering creating an internet ombudsman to deal with complaints about hate crimes and are pressing ahead with proposals for a levy on social media companies to help pay for the policing of online offences.’

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The Guardian, 22nd August 2017

Source: www.theguardian.com

Police inaction over Ian Watkins left child at risk of abuse, says watchdog – The Guardian

Posted August 21st, 2017 in child abuse, complaints, news, police, sexual offences by sally

‘The inaction of South Yorkshire police officers left a child at risk of being abused for months by the former Lostprophets frontman Ian Watkins, the police watchdog has said.’

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The Guardian, 18th August 2017

Source: www.theguardian.com

Financial ombudsman gearing up for more complaints ahead of PPI deadline – OUT-LAW.com

Posted August 21st, 2017 in complaints, financial regulation, insurance, news, ombudsmen, time limits by sally

‘The Financial Ombudsman Service (FOS) is anticipating a “significant increase in demand” for its services in the run-up to the August 2019 deadline for complaints about potentially mis-sold payment protection insurance (PPI)’

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OUT-LAW.com, 17th August 2017

Source: www.out-law.com

Ofsted report recommending special measures quashed over complaint procedures – Local Government Lawyer

Posted August 17th, 2017 in complaints, education, news, reports by sally

‘A High Court judge has quashed an Ofsted report that judged a school to be ‘inadequate’ and recommended that it be placed in special measures.’

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Local Government Lawyer, 14th August 2017

Source: www.localgovernmentlawyer.co.uk

Court of Appeal tells barrister she is being “over-sensitive” with complaints about trial judge’s behaviour – Legal Futures

Posted August 9th, 2017 in barristers, bias, complaints, judges, news by sally

The vice-president of the Court of Appeal’s criminal division has told a barrister who complained about a trial judge that she was over-sensitive and lacked an “understanding of the role of the judge in managing a jury trial”.

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Legal Futures, 9th August 2017

Source: www.legalfutures.co.uk

ASA Ruling on Both Lives Matter poster – Law & Religion UK

Posted August 8th, 2017 in abortion, advertising, complaints, news by sally

‘On 2 August, the Advertising Standard Authority (ASA) published its ruling on a poster by the pro-life campaign group Both Lives Matter following a challenge by fourteen complainants on whether the claim “100,000 People are alive today because of our laws on abortion” was misleading and could be substantiated. Their complaints were not upheld.’

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Law & Religion UK, 5th August 2017

Source: www.lawandreligionuk.com

Mail on Sunday censured for ‘misleading’ attack on top QC – Law Society’s Gazette

Posted August 8th, 2017 in barristers, complaints, media, news, professional conduct, queen's counsel by sally

‘The independent press regulator has ruled in favour of a leading QC after she complained about an article which appeared in the Mail on Sunday.’

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Law Society's Gazette, 7th August 2017

Source: www.lawgazette.co.uk

IPCC says sorry to woman handcuffed in cell for 11 hours while pregnant – The Guardian

Posted August 3rd, 2017 in complaints, delay, misfeasance in public office, news, police, pregnancy, restraint by tracey

‘The police watchdog has apologised to a dying mother for investigative failings after she was stripped and handcuffed in a police cell for 11 hours while pregnant.’

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The Guardian, 2nd August 2017

Source: www.theguardian.com

Rashan Charles, whose death after police chase caused violent protest, did not swallow controlled substance – Daily Telegraph

Posted August 3rd, 2017 in complaints, death in custody, news, police, restraint by tracey

‘A man who died after swallowing an object during a police chase was not concealing a “controlled substance” according to forensic analysis.’

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Daily Telegraph, 2nd August 2017

Source: www.telegraph.co.uk

BSB increases efficiency in handling complaints – Bar Standards Board

‘The Bar Standards Board (BSB) has today published its Enforcement Annual Report for 2016-17.’

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Bar Standards Board, 1st August 2017

Source: www.barstandardsboard.org.uk

Greater Manchester police investigated over evidence in fatal shootings – The Guardian

Posted August 2nd, 2017 in complaints, evidence, firearms, news, police, unlawful killing by tracey

‘Officers from Greater Manchester police are being investigated over evidence they gave following two fatal shootings, the police watchdog has said.’

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The Guardian, 1st August 2017

Source: www.theguardian.com

Ofcom bans Iman FM radio station over broadcasts of al-Qaida cleric – The Guardian

Posted July 28th, 2017 in complaints, licensing, media, news, public order by tracey

‘A local radio station in Sheffield has been taken off air by Ofcom after it broadcast 25 hours of lectures by an alleged former al-Qaida leader.’

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The Guardian, 28th July 2017

Source: www.theguardian.com

‘Humane milk is a myth’ ad relaunched after ASA rejects farmers’ complaints – Daily Telegraph

Posted July 26th, 2017 in advertising, agriculture, animals, complaints, news by sally

‘A controversial animal rights advertising campaign that claims drinking milk is inhumane has been given the thumbs up by the Advertising Standards Agency (ASA).’

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Daily Telegraph, 26th July 2017

Source: www.telegraph.co.uk

Expert witness wins apology and payment from Legal Aid Agency – Law Society’s Gazette

Posted July 18th, 2017 in complaints, expert witnesses, fees, legal aid, news, ombudsmen, reports by tracey

‘The Legal Aid Agency has been told to directly apologise and pay £10,000 to an expert witness in immigration cases for causing him distress, inconvenience and financial loss by excessively auditing his bills.’

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Law Society's Gazette, 17th July 2017

Source: www.lawgazette.co.uk