Jeremy Bamber still waits for the evidence that might clear his name – The Guardian

Posted March 24th, 2017 in complaints, disclosure, evidence, news, police by sally

‘Thirty years on, Essex police continue to withhold crucial material related to one of Britain’s most infamous criminal cases.’

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The Guardian, 24th March 2017

Source: www.guardian.co.uk

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Would-be complaints chief says process needs “root and branch review” – Legal Futures

Posted March 23rd, 2017 in complaints, delay, legal ombudsman, news by sally

‘There needs to be a “root and branch” review of the complaints process run by the Legal Ombudsman (LeO), with the speed with which complaints are resolved a particular concern, according to the prospective chair of the organisation’s governing body.’

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Legal Futures, 22nd March 2017

Source: www.legalfutures.co.uk

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Gym goer who complained music was not motivating wins damages after an instructor humiliated him over microphone for complaint – Daily Telegraph

‘A fitness enthusiast who complained his gym’s music was not motivating enough has won damages after an instructor humiliated him over a microphone for complaining.’

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Daily Telegraph, 22nd March 2017

Source: www.telegraph.co.uk

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Essex agrees payouts, review of foster care placement terminations after LGO report – Local Government Lawyer

‘Essex County Council social workers moved a vulnerable teenager from her aunt and uncle’s care without warning, and then failed to follow the statutory children’s complaints process, the Local Government Ombudsman (LGO) has said.’

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Local Government Lawyer, 15th March 2017

Source: www.localgovernmentlawyer.co.uk/

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Fake news inquiry to review social networks’ complaints procedures – The Guardian

‘A parliamentary inquiry into fake news is to consider legislation forcing social networks to improve the way they handle complaints after Facebook’s failure to remove sexualised images of children.’

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The Guardian, 8th March 2017

Source: www.guardian.co.uk

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Rotherham sexual abuse scandal: no misconduct found so far, IPCC says – The Guardian

‘Hundreds of allegations of police wrongdoing during the investigation into child sexual exploitation in Rotherham have not resulted in a single case of misconduct against an officer, the police watchdog has said.’

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The Guardian, 9th March 2017

Source: www.guardian.co.uk

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Facebook ‘failed to remove sexualised images of children’ – BBC News

Posted March 7th, 2017 in BBC, complaints, indecent photographs of children, internet, news by tracey

‘Facebook has been criticised for its handling of reports about sexualised images of children on its platform. The chairman of the Commons media committee, Damian Collins, said he had “grave doubts” about the effectiveness of its content moderation systems.’

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BBC News, 7th March 2017

Source: www.bbc.co.uk

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Police ‘failed to properly investigate possible sex abuse of toddler’, says watchdog – The Independent

Posted March 3rd, 2017 in child abuse, complaints, news, police, reports by tracey

‘Senior detectives failed to properly investigate the case of a toddler who may have been sexually abused before she died, a police watchdog has concluded.’

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The Independent, 2nd March 2017

Source: www.independent.co.uk

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Payday loans complaints rise 22% despite FCA clampdown – The Guardian

Posted February 28th, 2017 in banking, complaints, consumer credit, financial regulation, insurance, news, statistics by tracey

‘Complaints to the financial ombudsman about payday loans have risen to almost 200 a week – and not all of those experiencing problems necessarily fit the image of low-income borrowers relying on short-term loans to get by.’

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The Guardian, 28th February 2017

Source: www.guardian.co.uk

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23,000 allegations of elderly abuse by carers resulted in just 15 prosecutions, BBC investigation finds – Daily Telegraph

Posted February 28th, 2017 in carers, complaints, elderly, news, prosecutions, reports by tracey

‘More than 23,000 allegations of abuse by home care workers against elderly and vulnerable people were made in the last three years, yet just 15 people were prosecuted as a result, new figures show.’

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Daily Telegraph, 28th February 2017

Source; www.telegraph.co.uk

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Police officers who delayed attending a 999 call to go to McDonald’s ‘likely to keep their jobs’ – Daily Telegraph

‘Two police officers who delayed attending a 999 call about a suicide to get refreshments from McDonald’s are likely to keep their jobs, a disciplinary hearing has ruled.’

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Daily Telegraph, 28th February 2017

Source: www.telegraph.co.uk

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Police surgeon carried out ‘unacceptable’ examinations – BBC News

Posted February 24th, 2017 in complaints, doctors, inquiries, news, police by sally

‘A former police surgeon conducted “woefully or grossly” unacceptable medical examinations, an independent investigation found.’

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BBC News, 23rd February 2017

Source: www.bbc.co.uk

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IPCC advises separating police officers after fatal incidents – BBC News

Posted February 21st, 2017 in complaints, death in custody, news, police, witnesses by sally

‘Police officers directly involved in fatal incidents should be separated as quickly as possible to prevent conferring, a watchdog has said.’

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BBC News, 21st February 2017

Source: www.bbc.co.uk

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Protective proceedings should not be necessary to maintain right to judicial review of university decisions, court rules – OUT-LAW.com

Posted February 16th, 2017 in complaints, education, judicial review, news, time limits, universities by sally

‘Students wishing to preserve the right to apply for judicial review of a decision by their higher education institution while pursuing independent adjudication need not necessarily apply for protective proceedings, a High Court judge has said.’

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OUT-LAW.com, 16th February 2017

Source: www.out-law.com

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Higher education claims: Court gives general guidance on JR and OIA complaints – Education Blog

‘In three linked cases the Administrative Court has just given important general guidance on the relationship between judicial review proceedings and references to the Office of the Independent Adjudicator for Higher Education. The three linked cases were R (Zahid) v University of Manchester, R (Rafique-Aldawery) v St George’s, University of London, and R (Sivasubramaniyam) v University of Leicester [2017] EWHC 188 (Admin). The cases were decided together by judgment of Mr Justice Hickinbottom delivered on 10 February 2017.’

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Education Blog, 13th February 2017

Source: www.education11kbw.com

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Soldiers could be ‘shut out of justice’ under combat immunity plans – The Guardian

Posted February 14th, 2017 in armed forces, civil justice, compensation, complaints, defence, immunity, news, war by sally

‘Soldiers will be “shut out of justice” and military equipment failures will be covered up under plans to extend combat immunity and prevent military claims going to court, ministers have been warned.’

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The Guardian, 14th February 2017

Source: www.guardian.co.uk

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Legal Ombudsman suspends publication of complaints data over accuracy concerns – Legal Futures

Posted February 13th, 2017 in case management, complaints, internet, legal ombudsman, mistake, news by sally

‘The Legal Ombudsman (LeO) has pulled from its website the details of law firms and chambers that have been subject to complaints because of concerns over their accuracy, it has emerged.’

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Legal Futures, 13th February 2017

Source: www.legalfutures.co.uk

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Met Police ‘shredded internal documents after inquiry into undercover officers launched’ – The Independent

Posted February 10th, 2017 in complaints, disclosure, evidence, inquiries, news, police, spying by tracey

‘The Independent Police Complaints Commission (IPCC) is investigating accusations a top police unit deleted a mass of files shortly after the announcement of a major probe that was to look into its activities.’

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The Independent, 9th February 2017

Source: www.independent.co.uk

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Cyril Smith child abuse inquiry finds no evidence of cover-up – The Guardian

Posted February 9th, 2017 in child abuse, complaints, inquiries, news, parliament, police, victims by sally

‘A police inquiry has found no evidence of a cover-up of historical sexual abuse at a residential school linked to the late politician Cyril Smith, prompting criticisms from an MP.’

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The Guardian, February 2017

Source: www.guardian.co.uk

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Revenge eviction law ‘not working’ – BBC News

Posted February 9th, 2017 in complaints, landlord & tenant, news, repossession by sally

‘A new law designed to help protect people renting homes from rogue landlords isn’t working, say MPs and housing lawyers.’

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BBC News, 9th February 2017

Source: www.bbc.co.uk

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