Judge loses race discrimination claim over litigant’s complaint – Legal Futures

Posted August 11th, 2020 in complaints, harassment, judges, news, race discrimination, victimisation by sally

‘A judge has failed in his claim that he suffered discrimination, harassment and victimisation due to his race over how a complaint by a litigant was dealt with.’

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Legal Futures, 10th August 2020

Source: www.legalfutures.co.uk

Watchdog warns UK high-cost lenders about exploitation – The Guardian

Posted August 7th, 2020 in advertising, complaints, consumer protection, debts, interest, loans, news, ombudsmen by sally

‘The UK’s financial watchdog has warned high-cost lenders about irresponsible repeat lending and exploitative marketing that risks pushing vulnerable borrowers into a cycle of debt.’

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The Guardian, 6th August 2020

Source: www.theguardian.com

Number of complaints received by law firms on the rise – Legal Futures

‘There has been a 9% increase in the number of complaints to law firms last year, but they continue to resolve eight out of 10 themselves, according to official statistics.’

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Legal Futures, 31st July 2020

Source: www.legalfutures.co.uk

Lack of transparency undermining Westminster standards system, parliament’s sleaze watchdog warns – The Independent

Posted July 16th, 2020 in complaints, inquiries, news, parliament, standards by tracey

‘Parliament’s sleaze watchdog has warned that a lack of openness is undermining the Westminster standards system, as she appealed for a new right to name MPs who are under investigation.’

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The Independent, 15th July 2020

Source: www.independent.co.uk

Police officer had sex with domestic violence victims while on duty, watchdog finds – The Independent

Posted July 16th, 2020 in complaints, domestic violence, news, police, victims by tracey

‘A police officer had sex with two domestic violence victims while on duty and used the force’s computer systems to track down two other women and send them texts of a sexual nature, the police watchdog has found.’

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The Independent, 15th July 2020

Source: www.independent.co.uk

IOPC to probe Suffolk Police after black couple quizzed – BBC News

Posted July 16th, 2020 in complaints, minorities, news, police, stop and search by tracey

‘A complaint against police officers who accused a black woman of “jumping on the bandwagon” is to be probed by a watchdog.’

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BBC News, 16th July 2020

Source: www.bbc.co.uk

Housing Ombudsman publishes new Complaint Handling Code – Local Government Lawyer

Posted July 9th, 2020 in codes of practice, complaints, housing, news, ombudsmen by sally

‘The Housing Ombudsman has published its new Complaint Handling Code in preparation for its assumption of greater powers at the end of the year.’

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Local Government Lawyer, 8th July 2020

Source: www.localgovernmentlawyer.co.uk

Royal Mail postman caught urinating in public was unfairly dismissed, a tribunal has ruled – Daily Telegraph

Posted June 25th, 2020 in complaints, employment tribunals, news, postal service, unfair dismissal by sally

‘Royal Mail postmen should not be sacked if they are caught urinating during rounds, a tribunal has suggested, after one worker was dismissed for relieving himself in a lay-by.’

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Daily Telegraph, 23rd June 2020

Source: www.telegraph.co.uk

296 days to correct a factual inaccuracy – effective press regulation? – Transparency Project

Posted June 19th, 2020 in communicating false information, complaints, delay, media, news, ombudsmen by sally

‘296 days ago, on 27 August 2019, the Daily Express published an inaccurate article in the print edition of their paper. Today they have published a correction because the regulator IPSO required this.’

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Transparency Project, 18th June 2020

Source: www.transparencyproject.org.uk

‘Unrealistic’ appeals system fails prisoners who have been victims of abuse – report – The Guardian

‘One month window to challenge convictions in England and Wales means women who have experienced trauma are unfairly criminalised, campaigners say.’

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The Guardian, 17th June 2020

Source: www.theguardian.com

Man sues Met police over injuries suffered in alleged racist arrest – The Guardian

Posted June 16th, 2020 in complaints, London, news, police, racism, stop and search, wrongful arrest by sally

‘A man who suffered a broken wrist and damage to his arm and shoulder after he was detained outside his home in what he believes was a wrongful racist arrest is suing the Metropolitan police over his injuries.’

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The Guardian, 15th June 2020

Source: www.theguardian.com

Returning from lockdown – Dealing with employee complaints: whistleblowing and the Equality Act – St John’s Buildings

Posted May 29th, 2020 in complaints, coronavirus, employment, news, whistleblowers by sally

‘The country is going to start to try and emerge from the lockdown, which was imposed to try and slow the spread of coronavirus. Guidance provided on 10.05.2020 was that some employees, who cannot work from home, should go to work. Coronavirus is still with us, so the Government has produced guidance on how employers can implement social distancing measures so as to make the workplace safe for its workers. For instance, employers are told that they might consider staggering start times; providing handwashing facilities or hand sanitiser at entrances; reducing congestion by opening multiple entrances, having one-way flow, discouraging non-essential trips; or rearranging workstations. The list goes on, but there are perhaps infinite ways in which employees can be protected in any particular workplace.’

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St John's Buildings, 18th May 2020

Source: stjohnsbuildings.com

Lord Sugar tweet broke UK advertising rules, says watchdog – The Guardian

Posted May 6th, 2020 in advertising, complaints, internet, news, ombudsmen by sally

‘A tweet by Lord Sugar promoting a company set up by a winner of The Apprentice has broken the UK advertising rules.’

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The Guardian, 6th May 2020

Source: www.theguardian.com

Anti-Social Behaviour During Lockdown – Thomas More Chambers

Posted May 5th, 2020 in ASBOs, complaints, coronavirus, landlord & tenant, news by sally

‘Since the Government imposed numerous restrictions on day to day life in order to tackle the COVID-19 pandemic, it is anticipated that anti-social behaviour (ASB) complaints may be more frequent then they might have been prior to the lockdown implementation. This article explores, in brief, the options available to private landlords during the time of the COVID-19 restrictions.’

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Thomas More Chambers, 26th April 2020

Source: www.thomasmore.co.uk

ASA upholds legal training company’s complaint about competitor – Legal Futures

‘A company that trains foreign lawyers to qualify as solicitors has successfully complained about a competitor that claimed to be the number one provider.’

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Legal Futures, 30th April 2020

Source: www.legalfutures.co.uk

Piers Morgan: Ofcom clears presenter over ‘combative’ interviews – BBC News

Posted April 28th, 2020 in complaints, government departments, media, news by sally

‘Piers Morgan will not be investigated by the media regulator for “combative” interviews with government ministers that sparked 4,000 complaints.’

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BBC News, 27th April 2020

Source: www.bbc.co.uk

UK ad watchdog bans claims that IV drips can treat coronavirus – The Guardian

‘The advertising watchdog has cracked down on three companies for implying they could provide immune-boosting IV drips that could prevent or treat coronavirus.’

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The Guardian, 22nd April 2020

Source: www.theguardian.com

A whopper? Watchdog bans ads for Burger King ‘vegan-suitable’ Rebel – The Guardian

Posted April 15th, 2020 in advertising, complaints, food, news, ombudsmen, veganism by sally

‘An ad campaign for Burger King’s first plant-based burger has been banned by the advertising watchdog for implying it is suitable for vegans and vegetarians, when it is not.’

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The Guardian, 15th April 2020

Source: www.theguardian.com

Coronavirus: Ofcom assesses Eamonn Holmes 5G comments after complaints – BBC News

‘TV regulator Ofcom has said it is assessing comments made by presenter Eamonn Holmes about 5G technology and coronavirus “as a priority”.’

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BBC News, 14th April 2020

Source: www.bbc.co.uk

Woman’s attraction to chandeliers not a sexual orientation, Ipso says – The Guardian

‘A woman in a long-term relationship with a 92-year-old German chandelier has been told that her attraction to historic light fittings is not considered to be a protected sexual orientation.’

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The Guardian, 14th April 2020

Source: www.theguardian.com