Breast enlargement ads shown during Love Island banned by ASA – The Guardian

Posted October 17th, 2018 in advertising, complaints, cosmetic surgery, mental health, news, ombudsmen, women by sally

‘Adverts for breast enhancement surgery that were shown during ITV Two’s Love Island have been banned by the advertising watchdog after it backed campaigners who complained they were exploitative of young women’s insecurities.’

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The Guardian, 17th October 2018

Source: www.theguardian.com

End of ‘buying off’ sexual assault victims hailed by campaigners, as gagging orders set to be banned – Daily Telegraph

‘Victims campaigners have welcomed plans to outlaw gagging orders which prevent employees from disclosing sexual abuse at the hands of their bosses. The plans, which will be introduced as part of the domestic abuse bill, will stop companies from drawing up agreements that bar workers from going to the police.’

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Daily Telegraph, 14th October 2018

Source: www.telegraph.co.uk

Woman’s Own forced to print front-page correction about actor – The Guardian

Posted October 10th, 2018 in communicating false information, complaints, media, news, ombudsmen, women by sally

‘The former Coronation Street star Denise Welch has forced Woman’s Own to print a front-page correction after the magazine made false claims about her without any evidence, in a move that could have repercussions for other glossy gossip publications.’

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The Guardian, 9th October 2018

Source: www.theguardian.com

Costa Coffee advert banned for criticising avocado breakfasts – BBC News

Posted October 3rd, 2018 in advertising, complaints, food, news, ombudsmen by sally

‘An advert for Costa Coffee has been banned for urging customers to buy a bacon roll rather than avocados.’

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BBC News, 3rd October 2018

Source: www.bbc.co.uk

£150,000 fine for claims firm that made “abusive” calls – Legal Futures

Posted October 2nd, 2018 in advertising, complaints, fines, news, telecommunications by sally

‘A Manchester firm has been fined £150,000 for making thousands of nuisance direct marketing phone calls for personal injury claims that some complainants described as abusive.’

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Legal Futures, 2nd October 2018

Source: www.legalfutures.co.uk

Who can complain of statutory nuisance? – Nearly Legal

Posted October 2nd, 2018 in complaints, environmental protection, housing, news, nuisance by sally

‘The question in the rather wonderfully titled Watkins v Aged Merchant Seamen’s Homes & Anor (2018) EWHC 2410 (Admin) was whether a former licensee who remained in occupation after a possession order could bring a complaint of statutory nuisance under Environmental Protection Act 1990 and ‘prove’ the condition of the property at the time of the hearing in the Magistrates Court. There are all sorts of things flying about in the background of this judgment, including off stage judicial review proceedings, but the key issue is what sort of status an occupier has to have to bring (and continue) an EPA 1990 prosecution.’

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Nearly Legal, 30th September 2018

Source: nearlylegal.co.uk

Barristers not making harassment complaints to regulator – Legal Futures

‘Reports of sexual harassment at the Bar are not turning into formal complaints to barristers’ regulator, new figures have shown.’

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Legal Futures, 1 October 2019

Source: www.legalfutures.co.uk

BSB improves efficiency in complaint handling – Bar Standards Board

Posted September 28th, 2018 in barristers, complaints, press releases by tracey

‘The Bar Standards Board (BSB) has today published its Enforcement Report for 2017-18. The report provides an overview of the regulator’s enforcement work during the year and includes statistics about the volume, trends and outcomes of complaints about barristers, including disciplinary proceedings.’

Full press release

Bar Standards Board, 28th September 2018

Source: www.barstandardsboard.org.uk

Council secures Ofcom ruling in complaint of unfairness against Piers Morgan – Local Government Lawyer

Posted September 27th, 2018 in armed forces, complaints, housing, local government, media, news by tracey

‘Herefordshire Council has welcomed regulator Ofcom’s decision to partly uphold a complaint of unfairness that it made against television presenter Piers Morgan.’

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Local Government Lawyer, 27th September 2018

Source: www.localgovernmentlawyer.co.uk

Celebrity Big Brother to be investigated by Ofcom – BBC News

Posted September 25th, 2018 in assault, complaints, media, news by sally

‘Ofcom is to launch an inquiry into Celebrity Big Brother after it received more than 25,000 complaints about Roxanne Pallett’s allegation she was physically abused by Ryan Thomas.’

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BBC News, 24th September 2018

Source: www.bbc.co.uk

Websites of Kinder chocolate banned over ads targeting children – The Guardian

Posted September 19th, 2018 in advertising, children, complaints, food, health, internet, news by sally

‘A series of websites, an app and a YouTube channel promoting Kinder chocolate and toys have been banned in the UK for aiming junk food advertising at children.’

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The Guardian, 19th September 2018

Source: www.theguardian.com

Pensions Ombudsman revamps approach to ‘distress and inconvenience’ awards – OUT-LAW.com

Posted September 18th, 2018 in compensation, complaints, consumer protection, maladministration, news, pensions by sally

‘The UK’s Pensions Ombudsman has introduced a fixed-amount award to compensate individuals who have suffered “distress and inconvenience” as a result of the maladministration of a pensions scheme.’

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OUT-LAW.com, 17th September 2018

Source: www.out-law.com

Police payout review ‘unfair on sex pest doctor’s victims’ – BBC News

Posted September 6th, 2018 in compensation, complaints, doctors, news, police, sexual offences by tracey

‘A police force tried to reduce payouts to injured officers who had been examined during recruitment by a sex pest doctor, in an attempt to save money, the BBC has learned.
An investigation into Dr Reginald Bunting, a chief medical officer at Avon and Somerset Police, found he conducted unacceptable examinations. Victims say they were unfairly targeted when the force reviewed payouts. The force said the claims were “without merit”. A review into payouts to officers who had been forced to retire through injury while on duty was launched in 2013.’

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BBC News, 6th September 2018

Source: www.bbc.co.uk

Met police sergeant cleared over strip search of academic – The Guardian

Posted August 31st, 2018 in complaints, detention, disciplinary procedures, judicial review, news, police by tracey

‘A Metropolitan police officer who ordered the strip search of an academic, in part because she would not disclose her name while in detention, has been cleared by a disciplinary panel.’

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The Guardian, 30th August 2018

Source: www.theguardian.com

Pensions Ombudsman to overhaul dispute resolution – OUT-LAW.com

Posted August 28th, 2018 in complaints, consumer protection, dispute resolution, news, pensions by sally

‘The Pensions Ombudsman is planning to overhaul the way it handles pensions disputes over the coming year, it has said.’

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OUT-LAW.com, 24th August 2018

Source: www.out-law.com

GDPR prompts UK data protection complaints to double – OUT-LAW.com

Posted August 28th, 2018 in complaints, data protection, EC law, news by sally

‘The number of data protection complaints received by the UK’s data protection watchdog has doubled since the General Data Protection Regulation (GDPR) took effect.’

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OUT-LAW.com, 27th August 2018

Source: www.out-law.com

Universities face balancing act with serious misconduct complaints-handling – OUT-LAW.com

Posted August 16th, 2018 in complaints, disciplinary procedures, misfeasance, news, rape, universities by sally

‘The challenges universities face when handling complaints of alleged serious misconduct, and the significant implications of getting it wrong, has been highlighted in a recent case involving a US university.’

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OUT-LAW.com, 15th August 2018

Source: www.out-law.com

Equality watchdog attacks Boris Johnson’s ‘inflammatory’ remarks – The Guardian

Posted August 13th, 2018 in complaints, disciplinary procedures, equality, Islam, news, political parties by sally

‘The equalities watchdog has branded Boris Johnson’s comments on the burqa “inflammatory and divisive”, but said it has no powers to launch an investigation.’

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The Guardian, 10th August 2018

Source: www.theguardian.com

Local government complaints to Ombudsman rose 3.5% in 2017-18 – Local Government Lawyer

Posted July 26th, 2018 in complaints, local government, news, social services, statistics by sally

‘The Local Government and Social Care Ombudsman (LGO) received 17,452 complaints and enquiries about local government in 2017-18, compared with 16,863 in the previous year, its annual review of local government complaints – published today – has revealed.’

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Local Government Lawyer, 25th July 2018

Source: www.localgovernmentlawyer.co.uk

Alex Salmond Show tweets misled audience, says watchdog Ofcom – BBC News

Posted July 17th, 2018 in complaints, media, news by tracey

‘The Alex Salmond Show on Kremlin-backed TV channel RT breached broadcasting rules, media watchdog Ofcom has ruled. The regulator investigated “audience tweets” used in the former Scottish first minister’s show on the Russian broadcaster, which aired last year. It found they were presented as having come from viewers, but most were posted by people working on the programme.’

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BBC News, 16th July 2018

Source: www.bbc.co.uk