Rotherham council told to apologise to abuse whistleblower – The Guardian

‘Rotherham council has been ordered to apologise to a whistleblower who helped to expose the town’s grooming scandal after council officials raided her charity without proper explanation – years after she risked imprisonment by revealing how the council, police and social services turned a blind eye to the abuse of at least 1,400 children.’

Full Story

The Guardian, 18th April 2018

Source: www.theguardian.com

Members of Jewish community lodge 1,000 official complaints against Jeremy Corbyn – Daily Telegraph

Posted April 17th, 2018 in complaints, Judaism, news, political parties by tracey

‘Members of the Jewish community have lodged more than 1,000 official complaints calling on Labour to investigate Jeremy Corbyn over anti-Semitism.

The signatories add their names to a complaint lodged by the Campaign Against Anti-Semitism (CAA) earlier this month. The charity, which is considering legal action if Labour refuses to investigate, says that Mr Corbyn has failed to act to stamp out hatred for three years and now his party must show that they take the matter seriously.

Full Story

Daily Telegraph, 16th April 2018

Source: www.telegraph.co.uk

Amazon adverts banned for ‘misleading’ customers over savings – BBC News

Posted April 5th, 2018 in advertising, complaints, misrepresentation, news, sale of goods by sally

‘Four Amazon adverts for electronic devices have been banned for “misleading” customers over potential savings.’

Full Story

BBC News, 4th April 2018

Source: www.bbc.co.uk

Met Police investigated over death of arrested man – BBC News

Posted April 3rd, 2018 in complaints, death in custody, London, news, police by sally

‘The police watchdog has launched an investigation into the death of a man who died the day after being arrested.’

Full Story

BBC News, 2nd April 2018

Source: www.bbc.co.uk

GMC to investigate racism as black doctors face greater number of complaints – Daily Telegraph

Posted March 29th, 2018 in complaints, disciplinary procedures, doctors, news, race discrimination, racism by tracey

‘Health chiefs will investigate whether black and other ethnic minority (BME) doctors are the victims of racism after revealing they are more likely to be hauled before disciplinary tribunals than white colleagues. The General Medical Council (GMC) said there has been a persistent “overrepresentation” of complaints against ethnic minority doctors in recent years.’

Full Story

Daily Telegraph, 28th March 2018

Source: www.telegraph.co.uk

Adverts which promise bus fares ‘from £1’ banned after it emerges just 3 per cent of tickets are available at that price – Daily Telegraph

Posted March 28th, 2018 in advertising, complaints, consumer protection, news, transport by tracey

‘Savvy travel bookers who click on low price adverts may find they are often lead to air, rail and bus websites which do not have any seats at the advertised reduced fares. The advertising watchdog has found that in at least one case this is because there were never many low fare seats available at all, and has banned Megabus from advertising its seats as “from £1” after it was found only three per cent of seats were available at that price.’

Full Story

Daily Telegraph, 28th March 2018

Source: www.telegraph.co.uk

Alpecin Caffeine Shampoo banned from saying it can ‘help to reduce hair loss’ by Advertising Standards Authority – The Independent

Posted March 28th, 2018 in advertising, complaints, consumer protection, news by tracey

‘The makers of Alpecin Caffeine Shampoo must no longer advertise that the product can reduce hair loss after a watchdog ruled there was no adequate evidence to support the claim.’

Full Story

The Independent, 28th March 2018

Source: www.independent.co.uk

MPs demand action over Jehovah’s Witness abuse allegations – The Guardian

Posted March 27th, 2018 in child abuse, complaints, news, parliament, sexual offences, victims by tracey

‘MPs are demanding government action after more than 100 people contacted the Guardian with allegations of child sexual abuse and other mistreatment in Jehovah’s Witness communities in the UK.’

Full Story

The Guardian, 26th March 2018

Source: www.theguardian.com

Regulator Ofgem temporarily bans energy company Iresa from taking on new customers – The Independent

Posted March 27th, 2018 in complaints, energy, licensing, news, ombudsmen by tracey

‘Energy company Iresa has been temporarily banned by the industry regulator from taking on new customers or increasing existing customers’ direct debits for up to three months until it resolves a series of service issues.’

Full Story

The Independent, 27th March 2018

Source: www.independent.co.uk

No wonder so few people report rape. They are hung out to dry in court – The Guardian

Posted March 22nd, 2018 in complaints, disclosure, news, privacy, rape, trials, victims by sally

‘Fear of intrusive investigations and total loss of privacy make sexual assault victims less likely to make a complaint.’

Full Story

The Guardian, 21st March 2018

Source: www.theguardian.com

Photobox ad showing boy sitting on dog cleared after complaints – BBC News

Posted March 21st, 2018 in advertising, complaints, news by tracey

‘Adverts for the photo printing site Photobox have been cleared by a watchdog after it received 212 complaints.’

Full Story

BBC News, 21st March 2018

Source: www.bbc.co.uk

Rude judges bully lawyers in court, QC complains – Daily Telegraph

Posted March 19th, 2018 in barristers, bullying, complaints, judiciary, news by sally

‘Rude judges are “bullying” lawyers in courtrooms, a top QC has complained.’

Full Story

Daily Telegraph, 18th March 2018

Source: www.telegraph.co.uk

Serial killer Stephen Port: Report into Met’s handling of case ‘will be damning’ – BBC News

Posted March 19th, 2018 in complaints, murder, news, police, recidivists, reports by sally

‘Families of serial killer Stephen Port’s victims have been told a report into the Met Police’s initial response to the four deaths “will be damning”, according to solicitors.’

Full Story

BBC News, 19th March 2018

Source: www.bbc.co.uk

Barrister blows whistle on ‘broken legal system brought to its knees by cuts’ – The Guardian

Posted March 19th, 2018 in barristers, complaints, courts, criminal justice, news, whistleblowers by sally

‘Damning book by ‘secret barrister’ tells of courts plagued by daily errors leaving them unfit for purpose.’

Full Story

The Guardian, 18th March 2018

Source: www.theguardian.com

Ombudsman upholds 80% of complaints about Education and Health Care Plans – Local Government Lawyer

Posted March 12th, 2018 in complaints, health, news, ombudsmen, reports, special educational needs by sally

‘The Local Government and Social Care Ombudsman is upholding about 80% of complaints it investigates about Education and Health Care Plans (EHCPs), it has been revealed.’

Full Story

Local Government Lawyer, 8th March 2018

Source: www.localgovernmentlawyer.co.uk

Mail Online: Ipso upholds complaint over article on ‘lorry’ incident at Oxford Circus – The Guardian

Posted March 9th, 2018 in complaints, internet, media, news, terrorism by tracey

Full Story

The Guardian, 8th March 2018

Source: www.theguardian.com

Only one convicted over 2017 ‘double voting’ claims – BBC News

Posted March 2nd, 2018 in complaints, elections, fraud, news by tracey

‘Hundreds of complaints about alleged double voting in the 2017 UK general election resulted in only one conviction, according to police data.’

Full Story

BBC News, 2nd March 2018

Source: www.bbc.co.uk

Care home bosses warned ‘revenge evictions’ could be illegal – Daily Telegraph

Posted February 26th, 2018 in care homes, complaints, news by tracey

‘Care home bosses have been warned ‘revenge evictions’ could be illegal, as the regulator confirms it has begun collecting data to examine the scale of the problem.’

Full Story

Daily Telegraph, 25th February 2018

Source: www.telegraph.co.uk

Housing complaints overhaul targets rogue landlords – Daily Telegraph

Posted February 19th, 2018 in complaints, consultations, housing, landlord & tenant, news by sally

‘Tenants left fighting with private landlords over shoddy accommodation will be consulted on a new complaints system, the Government has announced.’

Full Story

Daily Telegraph, 18th February 2018

Source: www.telegraph.co.uk

Botched cosmetic surgery: law change urged as complaints treble – The Guardian

Posted February 19th, 2018 in complaints, cosmetic surgery, doctors, health, news by sally

‘An “alarming” rise in reports of botched cosmetic procedures in the UK has prompted doctors and campaigners to call for better legislation to protect against rogue practitioners.’

Full Story

The Guardian, 18th February 2018

Source: www.theguardian.com