NEWS Flirting, banter and plying with drink: SRA sets out detailed sexual misconduct guidance – Law Society’s Gazette

‘The Solicitors Regulation Authority today set out in granular detail what will or may constitute sexual misconduct by solicitors, after a surge of complaints in the past five years.’

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Law Society's Gazette, 1st September 2022

Source: www.lawgazette.co.uk

Persil advert banned for misleading green claims – BBC News

Posted August 31st, 2022 in advertising, complaints, environmental protection, news, ombudsmen by sally

‘Unilever’s advert for one of its laundry detergents, Persil, has been banned for being misleading about its environmental benefits.’

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BBC News, 31st August 2022

Source: www.bbc.co.uk

IOPC rules out inquiry into armed police stop of Ricardo dos Santos – The Guardian

‘The police watchdog has ruled out an investigation into the Metropolitan police’s treatment of an athlete who was pulled over in his car by seven armed officers.’

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The Guardian, 25th August 2022

Source: www.theguardian.com

Sheffield ultrasound clinic not giving expectant mothers safe care – CQC – BBC News

Posted August 12th, 2022 in birth, complaints, hospitals, news, pregnancy, quality assurance by tracey

‘An ultrasound clinic has been told to make improvements after failing to ensure expectant mothers receive “safe and effective care”.’

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BBC News, 12th August 2022

Source: www.bbc.co.uk

Tim Westwood: Independent barrister to review BBC’s handling of DJ allegations – The Independent

‘A prominent barrister has been appointed to lead an independent investigation into the BBC’s handling of sexual misconduct allegations against DJ Tim Westwood.’

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The Independent, 4th August 2022

Source: www.independent.co.uk

‘Irresponsible’ gambling ads from two operators banned by watchdog – The Independent

Posted August 3rd, 2022 in advertising, complaints, gambling, news, ombudsmen by tracey

‘An “irresponsible” ad for bookmakers Coral featuring excited spectators at a horse race accompanied by a dramatic soundtrack has been banned over the risk it could pressure those struggling with gambling addiction.’

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The Independent, 3rd August 2022

Source: www.independent.co.uk

Met Police investigated over two more child strip searches – The Independent

Posted August 2nd, 2022 in children, complaints, London, news, police, stop and search by tracey

‘The Independent Office for Police Conduct (IOPC) has launched investigations into two referrals involving strip searches of children by Metropolitan Police officers.’

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The Independent, 1st August 2022

Source: www.independent.co.uk

Facial recognition cameras in UK retail chain challenged by privacy group – The Guardian

Posted July 27th, 2022 in charities, complaints, facial mapping, news, privacy by sally

‘Shoppers at a grocery store chain across southern England are being surveilled with facial recognition cameras, prompting a legal complaint by civil rights campaigners.’

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The Guardian, 26th July 2022

Source: www.theguardian.com

Human rights of people in care at risk due to slow progress on visiting – report – The Independent

‘The human rights of people in care are at risk of being breached by slow progress on enabling visits and the inappropriate use of resuscitation notices, a report has warned.’

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The Independent, 22nd July 2022

Source: www.independent.co.uk

Samsung did not break rules over woman running at 2am advert – BBC News

Posted July 20th, 2022 in advertising, complaints, news, ombudsmen, women by sally

‘A Samsung ad criticised for showing a woman running alone at 02:00 has been cleared by the advertising watchdog.’

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BBC News, 20th July 2022

Source: www.bbc.co.uk

Pensions disputes: Ombudsman clarifies ill health benefit complaints approach – OUT-LAW.com

Posted July 15th, 2022 in complaints, health, news, ombudsmen, pensions by tracey

‘Ill health pensions are frequently the subject of complaints to the UK’s Pensions Ombudsman (PO), who has helpfully explained his role and approach in two recent determinations.’

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OUT-LAW.com, 14th July 2022

Source: www.pinsentmasons.com

Sheffield City Council repeatedly let down vulnerable woman – ombudsman – BBC News

‘A vulnerable young woman was told by a council investigation she could have stopped the abuse she experienced if she had spoken up sooner.’

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BBC News, 15th July 2022

Source: www.bbc.co.uk

Molly-Mae Hague Instagram post banned over lack of ad disclosure – The Independent

Posted July 13th, 2022 in advertising, complaints, news, ombudsmen by tracey

‘An Instagram post by influencer Molly-Mae Hague advertising a PrettyLittleThing dress has been banned after she failed to include any indication that it was an ad.’

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The Independent, 13th July 2022

Source: www.independent.co.uk

Watchdogs condemn police response to domestic abuse claims against officers – The Guardian

‘Police forces in England and Wales are responding to reports of their own officers committing domestic abuse in a way that is “significantly harming the public interest”, with just 9% of such allegations leading to criminal charges, a joint watchdog investigation has found.’

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The Guardian, 30th June 2022

Source: www.theguardian.com

Serious incidents more common in for-profit children’s homes in England – The Guardian

‘Serious incidents involving the police and whistleblowing complaints are more common in private children’s homes run to make a profit than in homes run by charities and councils, data suggests.’

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The Guardian, 28th June 2022

Source: www.theguardian.com

Vulnerable clients struggle in face of “cold, clinical and chaotic” lawyers – Legal Futures

Posted June 21st, 2022 in complaints, disabled persons, legal profession, legal services, news by sally

‘Vulnerable clients are being disadvantaged by the “cold, clinical and chaotic manner” in which they are treated by some lawyers, a report for the Legal Services Board (LSB) has found.’

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Legal Futures, 21st June 2022

Source: www.legalfutures.co.uk

Burying of Victorian bridge in Cumbria must be reversed, says council – The Guardian

Posted June 17th, 2022 in complaints, local government, news, planning, railways, repairs, roads by tracey

‘The government’s road agency will be forced to remove hundreds of tonnes of concrete it used to bury a Victorian bridge arch despite offering a £450,000 sweetener to allow the controversial scheme to stay. Eden district council’s planning committee resisted the offer by unanimously deciding to refuse National Highways (NH) retrospective planning permission for a crude infilling project at Great Musgrave, Cumbria, that was widely condemned as “cultural vandalism”.’

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The Guardian, 16th June 2022

Source: www.theguardian.com

Paddy Power ad ban for gambling taking priority – BBC News

Posted June 15th, 2022 in advertising, complaints, families, gambling, news by sally

‘An advert for betting firm Paddy Power has been banned for encouraging repetitive gambling, by showing it taking priority over family.’

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BBC News, 14th June 2022

Source: www.bbc.co.uk

Adverts claiming plastic grass is eco-friendly are not allowed, says ASA – The Guardian

Posted June 9th, 2022 in advertising, complaints, environmental protection, news by sally

‘Adverts claiming plastic grass is “eco-friendly” and “purifies” the atmosphere must be removed after the Advertising Standards Authority upheld complaints of greenwashing.’

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The Guardian, 8 June 2022

Source: www.theguardian.com

UK watchdog bans vegan TV ad for showing violence towards animals – The Guardian

Posted June 8th, 2022 in advertising, animal cruelty, animals, complaints, news, ombudsmen, veganism by sally

‘The advertising watchdog has banned a TV ad for Vegan Friendly UK after receiving complaints about graphic violence towards animals.’

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The Guardian, 8th June 2022

Source: www.theguardian.com