Phone and broadband firms to be forced to tell customers if they could be on cheaper deals under new Ofcom rules – Daily Telegraph

‘Broadband, TV, mobile and home phone companies will have to tell customers when their contract is coming to an end and show them the best deals available under new rules unveiled by Ofcom.

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Daily Telegraph, 15th May 2019

Source: www.telegraph.co.uk

Ofcom investigating CGTN for allegedly airing forced confession – The Guardian

Posted May 9th, 2019 in China, complaints, media, news, ombudsmen, privacy by tracey

‘The UK broadcasting regulator has launched a formal investigation into an allegation that China Global Television Network (CGTN), the international news channel of China Central Television (CCTV), aired a confession forced from a British private investigator while imprisoned in China.’

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The Guardian, 8th May 2019

Source: www.theguardian.com

Police driver who knocked suspect off moped may face misconduct case – The Guardian

‘A police driver who deliberately knocked a fleeing teenage suspect off a stolen moped may face a misconduct hearing, the Guardian has learned.’

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The Guardian, 7th May 2019

Source: www.theguardian.com

Grayling probation changes ‘took unacceptable risks’ with public money – The Guardian

‘Chris Grayling’s widely derided changes to the supervision of a quarter of a million offenders in the community were rushed through at breakneck speed, taking “unacceptable risks” with taxpayers’ money, a spending watchdog has said.’

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The Guardian, 3rd May 2019

Source: www.theguardian.com

‘I was raped’ by police officer ex-husband – BBC News

Posted May 1st, 2019 in domestic violence, news, ombudsmen, police, rape, sexual offences, statistics by tracey

‘Police officers and staff accused of domestic abuse are a third less likely to be convicted than the general public, figures from 37 forces suggest.’

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BBC News, 1st May 2019

Source: www.bbc.co.uk

Police failed stalking victim who killed herself, watchdog finds – The Guardian

‘Police repeatedly failed a stalking victim who went on to kill herself, crushed by the weight of harassment she was suffering, a report has found.’

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The Guardian, 29th April 2019

Source: www.theguardian.com

UK watchdog blocks record number of child abuse webpages – The Guardian

‘More than 100,000 webpages containing child sexual abuse imagery (CSAI) or videos were identified and blocked over the last year by the UK charity tasked with maintaining the nationwide blacklist, an increase of more than a third on the year before.’

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The Guardian, 24th April 2019

Source: www.theguardian.com

Child sex offenders ‘inadequately supervised’ at detention centre – The Guardian

‘child sex offenders being held at an immigration removal centre have been inadequately supervised, a watchdog has found.’

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The Guardian, 16th April 2019

Source: www.theguardian.com

Disciplinary action for police officers over Shana Grice murder – The Guardian

‘Police officers are to face disciplinary charges over the case of a woman murdered after being stalked by her former partner, whose repeated pleas for help instead saw her fined for wasting police time.’

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The Guardian, 9th April 2019

Source: www.theguardian.com

Watchdog dismisses Sir Philip Green complaint against Peter Hain – The Guardian

‘The House of Lords standards watchdog has dismissed a complaint against the former Labour cabinet minister Peter Hain for using parliamentary privilege to name the Topshop tycoon Sir Philip Green as the businessman at the centre of harassment allegations.’

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The Guardian, 8th April 2019

Source: www.theguardian.com

Five online gambling firms break UK rules on ads targeting children – The Guardian

Posted April 4th, 2019 in advertising, children, gambling, internet, news, ombudsmen, statistics by sally

‘The UK advertising watchdog has caught five gambling firms, including Aston Villa’s sponsor Unibet, breaking strict rules that ban them from targeting children with online betting ads.’

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The Guardian, 4th April 2019

Source: www.theguardian.com

City watchdog told to review London Capital & Finance collapse – The Guardian

‘Government orders FCA inquiry into £236m scandal surrounding investment firm.’

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The Guardian, 1st April 2019

Source: www.theguardian.com

Police officer who shot unarmed black youth worker was ‘following procedure’, watchdog finds – The Independent

Posted April 2nd, 2019 in codes of practice, news, ombudsmen, police, racism, weapons by tracey

‘A police officer who shot an unarmed black man on his way to the shops was “following procedure”, a watchdog has found.’

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The Independent, 1st April 2019

Source: www.independent.co.uk

Fraud victims let down by ‘inconsistent policing’ – BBC News

Posted April 2nd, 2019 in fraud, news, ombudsmen, police, standards, statistics, victims by tracey

‘Some police forces are actively seeking reasons to drop investigations into fraud, a watchdog’s report has warned. Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services said an “inconsistent” approach to policing fraud in England and Wales left the public at high risk of scams.’

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BBC News, 2nd April 2019

Source: www.bbc.co.uk

Financial ombudsman clarifies Equality Act powers – OUT-LAW.com

Posted April 1st, 2019 in equality, financial regulation, news, ombudsmen by sally

‘The head of the UK’s Financial Ombudsman Service (FOS) has confirmed that the body has the power to require financial services firms to make reasonable adjustments for consumers with disabilities or to stop discriminating against people with other ‘protected characteristics’ where it considers they have not been treated fairly, and has already done so on occasion.’

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OUT-LAW.com, 29th March 2019

Source: www.out-law.com

Council broke law over deprivation of liberty, ombudsman rules – The Guardian

‘A council deliberately broke the law by failing to properly assess whether thousands of vulnerable people were illegitimately kept under continuous and restrictive supervision by care home staff, the local government and social care ombudsman has ruled.’

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The Guardian, 1st April 2019

Source: www.theguardian.com

City watchdog fines Goldman Sachs £34.4m for misreporting – The Guardian

Posted March 29th, 2019 in banking, financial regulation, fines, news, ombudsmen by tracey

‘Goldman Sachs has been fined £34.4m by the City regulator for misreporting millions of transactions over a decade.’

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The Guardian, 28th March 2019

Source: www.theguardian.com

Iran TV station did not break rules over interview praising attack – Ofcom – The Guardian

Posted March 27th, 2019 in codes of practice, complaints, Iran, media, news, ombudsmen, terrorism by sally

‘Iran International did not breach the broadcasting code by interviewing a spokesman for a separatist group who praised last September’s terrorist attack in the Iranian city of Ahvaz, the British regulator Ofcom has ruled.’

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The Guardian, 26th March 2019

Source: www.theguardian.com

Firm told to compensate transgender client for using birth name – Legal Futures

Posted March 26th, 2019 in change of name, compensation, law firms, news, ombudsmen, transgender persons by sally

‘A law firm that addressed a transgender woman by her birth name has been ordered to pay compensation by the Legal Ombudsman (LeO).’

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Legal Futures, 26th March 2019

Source: www.legalfutures.co.uk

Advertising watchdog rules fake autism ‘cure’ adverts must stop – BBC News

‘Advertising watchdog the Advertising Standards Authority (ASA) has ordered 150 homeopaths operating in the UK to stop claiming they can cure autism.’

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BBC News, 22nd March 2019

Source: www.bbc.co.uk