Vegan activists banned by ASA from using poster which claimed eating meat is worse than all forms of transport – Daily Telegraph

Posted December 2nd, 2019 in advertising, agriculture, climate change, complaints, news, veganism by sally

‘A vegan poster campaign has been banned by the Advertising Standards Authority for claiming that eating meat is worse for greenhouse gas emissions than all forms of transport.’

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Daily Telegraph, 29th November 2019

Source: www.telegraph.co.uk

More than 20 drug dealers prosecuted after complaints from residents – Crown Prosecution Service

Posted November 21st, 2019 in complaints, conspiracy, drug offences, drug trafficking, news, sentencing by tracey

‘More than 20 drug dealers have successfully been prosecuted as a result of a police investigation which followed complaints about drug dealing from local residents in Tower Hamlets and Hackney.’

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Crown Prosecution Service, 18th November 2019

Source: www.cps.gov.uk

Outdated ombudsman rules frustrate consumers – The Guardian

Posted November 18th, 2019 in codes of practice, complaints, consumer protection, delay, news, ombudsmen, time limits by sally

‘Customers are being left out of pocket because of arcane rules that force them to wait eight weeks before they can take unresolved complaints to an ombudsman.’

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The Guardian, 17th November 2019

Source: www.theguardian.com

Social media ads encouraging children to get ‘likes and followers’ banned by watchdog – Daily Telegraph

Posted November 13th, 2019 in advertising, children, complaints, internet, mental health, news, ombudsmen by sally

‘TV adverts which encourage children to get ‘likes’ and ‘followers’ on social media have been banned as they could be damaging to their ‘mental health and self-esteem’, a watchdog has ruled.’

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Daily Telegraph, 13th November 2019

Source: www.telegraph.co.uk

‘Dangerous’ government advert for universal credit ruled misleading by watchdog – The Independent

Posted November 6th, 2019 in advertising, benefits, complaints, disabled persons, news by sally

‘A complaint that a government advert extolling the benefits of universal credit was misleading, and thus “dangerous to the health and financial security of disabled people”, has been upheld by the UK’s advertising watchdog.’

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The Independent, 6th November 2019

Source: www.independent.co.uk

Upper Tribunal orders fresh hearing in dispute over refusal by council to disclose advice of independent person – Local Government Lawyer

Posted October 31st, 2019 in complaints, disclosure, freedom of information, local government, news, planning by sally

‘A local resident who complained about the conduct of a councillor at Stratford-on-Avon District Council over a planning matter has secured a fresh hearing over the council’s refusal to disclose advice given by an independent person.’

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Local Government Lawyer, 31st October 2019

Source: www.localgovernmentlawyer.co.uk

Police watchdog inquiry launched over Carl Beech report – The Guardian

‘An inquiry has been launched into the police watchdog after its report on the investigation into false claims of a VIP Westminster paedophile ring was branded “a whitewash”.’

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The Guardian, 28th October 2019

Source: www.theguardian.com

Boss of bogus law firm disqualified as director – Legal Futures

‘The head of a bogus solicitors’ firm has received a 10-year director’s disqualification for running the business with a total lack of integrity.’

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Legal Futures, 24th October 2019

Source: www.legalfutures.co.uk

Suzanne Brown killing: Essex Police cleared of wrongdoing – BBC News

Posted October 18th, 2019 in complaints, delay, domestic violence, murder, news, police by tracey

‘A police force that took nearly three hours to respond to a 999 call in the case of a man who stabbed his partner 173 times has been cleared of wrongdoing by the watchdog.’

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BBC News, 17th October 2019

Source: www.bbc.co.uk

Wonga customers’ average compensation payout may be just £118 – The Guardian

Posted October 9th, 2019 in administrators, compensation, complaints, debts, interest, loans, news, statistics by sally

‘Customers who were mis-sold loans by the collapsed payday lender Wonga are expected to receive less than 10% of what they are owed in compensation after administrators revealed that only £41m will be put aside for claimants.’

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The Guardian, 9th October 2019

Source: www.theguardian.com

‘Touchy feely’ teacher banned from profession – BBC News

Posted October 8th, 2019 in complaints, disciplinary procedures, news, professional conduct, teachers by tracey

‘A “touchy feely” teacher has been banned from teaching.’

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BBC News, 8th October 2019

Source: www.bbc.co.uk

Met Commissioner apologises over ‘Nick’ inquiry as ‘whitewash’ report clears officers of wrongdoing – Daily Telegraph

‘Dame Cressida Dick has apologised for the mistakes made during Scotland Yard’s disastrous Operation Midland investigation as a “whitewash” report from the police watchdog absolved all her officers involved of any wrongdoing.’

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Daily Telegraph, 7th October 2019

Source: www.telegraph.co.uk

‘Unprecedented’ level of special needs complaints upheld – BBC News

‘Breaches of children’s legal right to have special educational needs support have reached unprecedented levels, says an official complaints body. England’s local government ombudsman said not only had there been a spike in complaints, but nine out of 10 of them were upheld in 2018-19.’

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BBC News, 4th October 2019

Source: www.bbc.co.uk

Nearly all Home Office misconduct inquiries relate to immigration – The Guardian

Posted October 4th, 2019 in complaints, government departments, immigration, news, professional conduct by tracey

‘Almost all of the investigations into alleged serious misconduct by Home Office staff relate to immigration matters, the Guardian has learned. Although the department also has responsibility for policing and counter-terrorism, 96% of its internal investigations focus on immigration matters. Scores of these investigations have substantiated allegations against staff made internally or by the public.’

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The Guardian, 4th October 2019

Source: www.theguardian.com

The Sun breached guidelines with Harry and Meghan story – The Guardian

Posted October 2nd, 2019 in complaints, media, news, parking, royal family by sally

‘The Sun newspaper has apologised to the Duke and Duchess of Sussex after the press regulator ruled it had breached accuracy guidelines in an article about an alleged staff parking ban at their home.’

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The Guardian, 30th September 2019

Source: www.theguardian.com

Regulation unlikely to resolve university sexual misconduct case difficulties – OUT-LAW.com

‘The introduction of new regulations or mandating existing guidance is unlikely to address many of the challenges universities face when handling cases concerning serious misconduct, an expert in universities law has said.’

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OUT-LAW.com, 18th September 2019

Source: www.pinsentmasons.com

Barrister’s latest complaint over Briggs ruling rejected – Legal Futures

‘The High Court has refused a barrister permission to challenge a decision by the Judicial Appointments and Conduct Ombudsman over a complaint she made about Supreme Court justice Lord Briggs.’

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Legal Futures, 18th September 2019

Source: www.legalfutures.co.uk

Universities ‘failing’ victims of sexual misconduct – BBC News

‘Dozens of students who reported sexual assaults to their university have said they were failed by complaints processes that left them traumatised.’

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BBC News, 17th September 2019

Source: www.bbc.co.uk

Watchdog questions collection of public’s Gov.uk data – BBC News

‘The UK’s Information Commissioner’s Office is questioning the UK government about the collection of personal data on its Gov.uk platform.’

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BBC News, 12th September 2019

Source: www.bbc.co.uk

Deliveroo TV advert banned for being misleading – BBC News

Posted September 11th, 2019 in advertising, communicating false information, complaints, food, news, ombudsmen by tracey

‘A TV ad for Deliveroo has been banned for suggesting the food delivery firm could deliver anywhere in the UK.’

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BBC News, 11th September 2019

Source: www.bbc.co.uk