Payday loan complaints reach five year high – BBC News
‘Complaints against payday lenders have soared to a five year high, the industry watchdog has said.’
BBC News, 15th May 2019
Source: www.bbc.co.uk
Category: claims management
CMC censured over ‘all birth injuries caused by negligence’ claim – Litigation Futures
‘The Advertising Standards Authority (ASA) has upheld a complaint against a claims management company whose advertising implied that birth injuries were only caused by medical negligence.’
Litigation Futures, 1st May 2019
Source: www.litigationfutures.com
Change in regulation of claims management companies – OUT-LAW.com
‘The Financial Conduct Authority (FCA) will become responsible for the regulation of claims management companies in Great Britain from April this year in a move broadly welcomed within the insurance sector. Legislation implementing the reforms provides some details on how the new regime will work.’
OUT-LAW.com, 7th January 2019
Source: www.out-law.com
Landmark jail sentence for man who stole client data for CMCs – Legal Futures
‘A man who passed on thousands of an accident repair company’s customer records to claims management companies has been jailed in a landmark prosecution.’
Legal Futures, 13th November 2018
Source: www.legalfutures.co.uk
Temperature starts to rise ahead of Civil Liability Bill debate – Legal Futures
‘The rhetoric is heating up ahead of the second reading of the Civil Liability Bill in the House of Commons next week, with the Motor Accident Solicitors Society (MASS) and Association of British Insurers (ABI) both speaking out yesterday.’
Legal Futures, 30th August 2018
Source: www.legalfutures.co.uk
Big CMCs to be hit hardest as FCA seeks £17m – Legal Futures
‘The big claims management companies (CMCs) will be hit hardest by fee increases planned by the Financial Conduct Authority (FCA) to fund the £17m cost of their new regulatory regime, it has emerged.’
Legal Futures, 23rd August 2018
Source: www.legalfutures.co.uk
SRA outlines new concerns around holiday sickness claims – Legal Futures
‘More types of poor conduct by claimant solicitors in the holiday sickness market have been uncovered, their regulator has warned.’
Legal Futures, 10th August 2018
Source: www.legalfutures.co.uk
FCA unveils beefed-up regulatory regime for claims management companies – Legal Futures
‘The Financial Conduct Authority (FCA) has set out the more stringent regime it intends to apply to claims management companies (CMCs) when it takes over their regulation on 1 April 2019.’
Legal Futures, 6th June 2018
Source: www.legalfutures.co.uk
Aktas v Adepta and the difficulty of applying to strike out “second” claim forms – Zenith PI
‘The decision of the Court of Appeal in the cases of Aktas v Adepta [2010] EWCA Civ 1170 sets a demanding test for Defendants seeking to strike out “second” Claim Forms where service of a “first” Claim Form has failed.’
Zenith PI, 5th March 2018
Source: zenithpi.wordpress.com
Government presses ahead with cold-calling ban despite criticism of approach – Legal Futures
‘The government yesterday rejected criticism that its proposed ban on cold-calling did not go far enough and voted it into the Financial Guidance and Claims Bill.’
Legal Futures, 7th February 2018
Source: www.legalfutures.co.uk
Rebuke for law firm that paid £215,000 for referrals from unauthorised CMC – Legal Futures
‘A north-west law firm has been rebuked after paying more than £200,000 to an unauthorised claims management company for personal injury (PI) referrals.’
Legal Futures, 31st January 2018
Source: www.legalfutures.co.uk
Government accused of “pulling its punches” over PI cold-calling ban – Legal Futures
‘The government was accused yesterday of “pulling its punches” and “shilly shallying” over introducing a ban on cold-calling for personal injury (PI) claims.’
Legal Futures, 23rd January 2018
Source: www.legalfutures.co.uk
Lord Keen: Greater involvement by CMCs “beneficial” for personal injury market – Legal Futures
‘Justice minister Lord Keen said today that if the government’s personal injury reforms lead to greater involvement by “good” claims management companies (CMCs), it could be “beneficial” for the market.’
Legal Futures, 16th January 2018
Source: www.legalfutures.co.uk
Judge dismisses disclosure bids ahead of £126m credit hire trial – Law Society Gazette
‘The High Court has refused both sides permission to inspect other parties’ documents ahead of a high profile £126m civil case over inflated credit hire charges.’
Law Society Gazette, 16th January 2018
Source: www.lawgazette.co.uk
Government urged to ban nuisance calls and texts from claims firms – The Guardian
‘British consumers were bombarded with 2.2bn nuisance phone calls and texts from pensions, PPI and cash-for-crash claims firms last year, according to an analysis of Ofcom data.’
The Guardian, 8th January 2018
Source: www.theguardian.com
High Court denies claimants relief from sanctions after “serious and substantial default” – Litigation Futures
‘The High Court has rejected an application for relief from sanctions from claimants found to be in “serious and substantial” default by serving their particulars of claims three months late.’
Litigation Futures, 10th October 2017
Source: www.litigationfutures.com
Insurers have ‘duty to speak’ in claims management, rules Court of Appeal – OUT-LAW.com
‘Insurers have a positive obligation to make their position plain with insureds in the course of managing claims, the Court of Appeal has ruled. This “duty to speak” arises from good faith obligations in normal commercial contracts and not because of the more onerous utmost good faith obligations in insurance contracts. Those additional obligations, however, may “enlarge the circumstances in which a duty to speak arises”.’
OUT-LAW.com, 13th September 2017
Source: www.out-law.com
“People die of food poisoning” – misleading holiday claims advert pulled after watchdog ruling – Legal Futures
‘A claims management company (CMC) has withdrawn a YouTube advert designed to generate holiday sickness claims after the Advertising Standards Authority (ASA) ruled that it was misleading.’
Legal Futures, 6th September 2017
Source: www.legalfutures.co.uk
CMC that encouraged false holiday sickness claims thrown out by regulator – Legal Futures
‘A firm responsible for pressuring people into making holiday sickness claims had its licence cancelled by the Claims Management Regulator (CMR) last week.’
Legal Futures, 29th August 2017
Source: www.legalfutures.co.uk
Licence stripped from holiday sickness firm – Ministry of Justice
‘A firm responsible for pressuring people into making holiday-sickness claims has had it’s licence stripped by the Claims Management Regulator.’
Ministry of Justice, 25th August 2017
Source: www.gov.uk/government/organisations/ministry-of-justice
