Crunch time for cookie use, watchdog warns – BBC News
‘Some of the UK’s most visited websites could face fines unless they make it clearer that cookies are optional.’
BBC News, 21st November 2023
Source: www.bbc.co.uk
Category: consumer protection
AstraZeneca faces legal challenge over Covid vaccine – BBC News
‘AstraZeneca is facing legal action over its Covid vaccine, by a man who suffered severe brain injury after having the jab in April 2021.’
BBC News, 9th November 2023
Source: www.bbc.co.uk
UK government to introduce new rules to restrict ‘de-banking’ – OUT-LAW.com
‘The UK chancellor has announced new rules to restrict the practice of ‘de-banking’ amid reports that some banks may have closed customer accounts because of their political beliefs.’
OUT-LAW.com, 25th October 2023
Source: www.pinsentmasons.com
The UK’s consumer product safety legal and regulatory regime – OUT-LAW.com
‘The UK’s consumer product liability and safety regime is broadly derived from EU legislation, which imposes obligations on each of the players in the supply chain from manufacturer through to distributor.’
OUT-LAW.com, 18th October 2023
Source: www.pinsentmasons.com
Olly Stephens: Murdered boy’s dad says new law a ‘game-changer’ – BBC News
‘The father of a 13-year-old murdered by two schoolboys has welcomed a new law to make social media firms more responsible for users’ safety.’
BBC News, 21st September 2023
Source: www.bbc.co.uk
AI boom may not have positive outcome, warns UK competition watchdog – The Guardian
‘People should not assume a positive outcome from the artificial intelligence boom, the UK’s competition watchdog has warned, citing risks including a proliferation of false information, fraud and fake reviews as well as high prices for using the technology.’
The Guardian, 18th September 2023
Source: www.theguardian.com
Google faces multibillion-pound lawsuit from UK consumers – The Guardian
‘Google faces a new multibillion-pound lawsuit from UK consumers accusing the company of contributing to cost-of-living price rises.’
The Guardian, 7th September 2023
Source: www.theguardian.com
The Consumer Rights Act 2015 A New Front in Solicitor-Client Assessments? – Hailsham Chambers
‘Surprisingly, the latest development in solicitor-client costs disputes has not come from the domestic courts, but from the European Court of Justice (ECJ). It has the potential to open up a new line of attack in Solicitors Act detailed assessments if the courts decide to apply it.’
Hailsham Chambers, 3rd July 2023
Source: www.hailshamchambers.com
Fine airlines if they fail in legal duty to customers, urges Which? – The Guardian
‘Airlines that break the law by not helping customers when flights are delayed or cancelled should be fined, consumer rights groups and online travel agents have said.’
The Guardian, 21st August 2023
Source: www.theguardian.com
CMA investigates online divorce, will-writing and other legal services – Family Law
‘The Competition and Markets Authority (CMA) is keen to hear about people’s experiences with firms offering these services, over concerns that not all are complying with consumer protection law.’
Family Law, 7th August 2023
Source: www.familylaw.co.uk
Product safety laws to be changed to better protect online shoppers – The Guardian
‘The UK’s product safety regime is to be overhauled to provide better protection for the public and make it “fit for the digital age”, ministers have announced.’
The Guardian, 2nd August 2023
Source: www.theguardian.com
Consumer Duty: ‘most significant change’ to UK financial services regulation in a decade comes into force – OUT-LAW.com
‘The Consumer Duty, which comes into force today, is the “most significant change to financial services regulation” in a decade, according to one legal expert.’
OUT-LAW.com, 31st July 2023
Source: www.pinsentmasons.com
Airline ordered to reopen claims after passenger complaints – Law Society’s Gazette
‘An airline has committed to reopening claims from passengers after the aviation regulator stepped in to force the issue. The UK Civil Aviation Authority said its enforcement action against Wizz Air followed “significant concerns over high volumes of complaints” about the airline not paying passengers what they are owed.’
Law Society's Gazette, 28th July 2023
Source: www.lawgazette.co.uk
UK retail financial services set for biggest overhaul in 20 years – The Guardian
‘The biggest regulatory shake-up of UK retail financial services for two decades will come into force on Monday in an effort to crack down on rip-offs and poor customer service.’
The Guardian, 31st July 2023
Source: www.theguardian.com
Tougher rules will target illegal ads and fake influencer scams, says Government – The Independent
‘Tougher new rules are set to clamp down on illegal and age-restricted adverts and fake celebrity scams, the Government has said.’
The Independent, 25th July 2023
Source: www.independent.co.uk
Dip in proportion of consumers shopping around for legal services – Legal Futures
‘The proportion of consumers who shop around for lawyers has fallen for the first time in 12 years, but the use of unbundling is on the rise, according to new figures.’
Legal Futures, 11th July 2023
Source: www.legalfutures.co.uk
Lawyers face beefed-up rules on handling complaints – Legal Futures
‘Changes to statutory requirements on how lawyers handle complaints will move closer this week amid concern that consumers are being let down at the moment.’
Legal Futures, 5th June 2023
Source: www.legalfutures.co.uk
