BSB signals tougher approach to transparency rules compliance – Legal Futures

Posted October 20th, 2021 in barristers, consumer protection, fees, internet, news, statistics by sally

‘Approaching one in 10 chambers admit failing to comply with the Bar Standards Board’s (BSB) service and price transparency rules, with the regulator now set to toughen up its approach to enforcement.’

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Legal Futures, 29th October 2021

Source: www.legalfutures.co.uk

Brewdog’s solid gold beer can ad misleading, ASA says – BBC News

Posted October 20th, 2021 in advertising, complaints, consumer protection, news, ombudsmen by sally

‘A Brewdog promotion which said customers could win “solid gold” beer cans was misleading, the advertising watchdog has found.’

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BBC News, 20th October 2021

Source: www.bbc.co.uk

CMA launches court action against Teletext Holidays – gov.uk

Posted October 19th, 2021 in consumer protection, coronavirus, holidays, news, repayment, undertakings by tracey

‘The CMA has today launched court action against Teletext Holidays over inadequate progress on refunds to package holiday customers.’

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gov.uk, 18th October 2021

Source: www.gov.uk

BT collective action ruling “could open the floodgates” – Legal Futures

Posted October 5th, 2021 in class actions, competition, consumer protection, news, telecommunications by sally

‘The Competition Appeal Tribunal’s (CAT) approval of a second opt-out collective action is likely to open the floodgates to more applications, it has been claimed.’

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Legal Futures, 4th October 2021

Source: www.legalfutures.co.uk

UK product safety laws won’t prevent another Grenfell tragedy, report warns – The Guardian

Posted September 30th, 2021 in brexit, consumer protection, electronic commerce, news, third parties by sally

‘The UK’s product safety regime is not up to the job of preventing a tragedy such as the Grenfell Tower fire as shopping moves online and regulators take on new responsibilities following Brexit, MPs have warned.’

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The Guardian, 30th September 2021

Source: www.theguardian.com

BT faces £600m legal case over landline charges – The Guardian

‘Almost 2.5 million BT customers could receive up to £500 each after a tribunal approved an attempt to launch a class action against the telecoms company over claims it overcharged them for their landline telephone services.’

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The Guardian, 28th September 2021

Source: www.theguardian.com

Banks must treat victims of scams more fairly, says UK complaints body – The Guardian

Posted September 24th, 2021 in banking, complaints, consumer protection, fraud, news, ombudsmen, statistics by sally

‘Banks need to do more to treat people fairly when they are the victim of scams, according to the UK financial sector’s official complaints body, which is finding in the customer’s favour in three-quarters of such cases.’

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The Guardian, 24th September 2021

Source: www.theguardian.com

A solid investment? – Carmelite Chambers

Posted August 31st, 2021 in consumer protection, duty of care, financial regulation, news by sally

‘Will England and Mark Watson consider the proposed new duty of care, suggested by the Financial Conduct Authority and the issues it could bring in the current climate.’

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Carmelite Chambers, 19th August 2021

Source: www.carmelitechambers.co.uk

Affordable uniforms law will miss new school year – BBC News

Posted August 31st, 2021 in consumer protection, education, news, school children by sally

‘A new law aimed at making school uniforms cheaper in England and Wales will not be in place in time for the start of this school year.’

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BBC News, 30th August 2021

Source: www.bbc.co.uk

Power station firms to pay £6m after breaking market manipulation laws – The Guardian

Posted August 24th, 2021 in consumer protection, EC law, electricity, markets, news, regulations by sally

‘Two companies linked to a UK power station capable of supplying up to 1m homes are to pay £6m after breaking market manipulation laws.’

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The Guardian, 24th August 2021

Source: www.theguardian.com

Tribunal finally grants first ever collective proceedings order – Legal Futures

Posted August 19th, 2021 in class actions, competition, consumer protection, news, tribunals by sally

‘The Competition Appeal Tribunal (CAT) yesterday approved the first collective proceedings order (CPO), allowing the £14bn Mastercard opt-out class action to go forward at last.’

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Legal Futures, 19th August 2021

Source: www.legalfutures.co.uk

Competition watchdog to probe Central England Co-op funeral deal – The Independent

‘The UK competition regulator is to investigate the takeover of funeral homes by the Central England Co-op amid increased scrutiny of the industry.’

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The Independent, 16th August 2021

Source: www.independent.co.uk

Covid: Watchdog to immediately investigate Covid PCR test cost – BBC News

Posted August 13th, 2021 in competition, consumer protection, coronavirus, holidays, news, ombudsmen by tracey

‘The competition watchdog has said it will investigate the price of PCR Covid tests “immediately”. The health secretary had called for a review into “excessive” pricing and “exploitative practices” among test providers.’

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BBC News, 12th August 2021

Source: www.bbc.co.uk

Watchdog backs regulator’s plan to reduce UK energy firms’ returns – The Guardian

‘The competition watchdog has sided with Great Britain’s energy regulator after an industry rebellion over a clampdown on the returns energy network companies can make at the expense of customer bills.’

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The Guardian, 11th August 2021

Source: www.theguardian.com

Covid PCR costs can be excessive and exploitative, says Javid – BBC News

‘The health secretary has asked the competition watchdog to investigate “excessive” pricing and “exploitative practices” among PCR Covid test firms.’

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BBC News, 8th August 2021

Source: www.bbc.co.uk

BSB publishes new research on consumers’ expectations and experience of working with barristers – Bar Standards Board

Posted August 6th, 2021 in barristers, consultations, consumer protection, legal services, news by tracey

‘The Bar Standards Board (BSB) has today published research on consumers’ expectations and experience of working with barristers. As an evidence-based regulator acting to protect and promote the interests of consumers, this new research helps the BSB to gain an up-to-date understanding of what consumers expect from barristers and the findings here will inform the regulator’s work in many areas.’

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Bar Standards Board, 4th August 2021

Source: www.barstandardsboard.org.uk

Drug firm fined for huge price rise that hit NHS – BBC News

Posted July 29th, 2021 in competition, consumer protection, fines, medicines, news by sally

‘A drug company that increased the price of a crucial thyroid remedy more than 10-fold has prompted fines of more than £100m by the competition watchdog.’

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BBC News, 29th July 2021

Source: www.bbc.co.uk

Writing fake online reviews could be made illegal – BBC News

‘A plan to crack down on online rip-offs including making it illegal for people to write or host fake reviews has been outlined by the government.’

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BBC News, 19th July 2021

Source: www.bbc.co.uk

Right to repair may lead to increased claims against manufacturers – OUT-LAW.com

‘New regulations which will extend the life of domestic electrical products by up to 10 years, could mean manufacturers face more claims for defective products or negligence, experts at Pinsent Masons, the law firm behind Out-Law have warned.’

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OUT-LAW.com, 14th July 2021

Source: www.pinsentmasons.com

Right to repair rules will extend lifespan of products, government says – BBC News

‘Washing machines, TVs and fridges will be cheaper to run under a new legal right for repairs, the government says.’

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BBC News, 1stJuly2021

Source: www.bbc.co.uk