What is the true value of a companion animal? – UK Human Rights Blog

Posted April 7th, 2021 in animals, appeals, consumer protection, damages, disclosure, dogs, news, sale of goods by sally

‘As we all know, the acquisition of puppies during lockdown has gone through the roof with the inevitable sad consequences of remorse followed by neglect and even abandonment. Dog theft has spiralled as the market responds by escalating the price of pedigree puppies.’

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UK Human Rights Blog, 7th April 2021

Source: ukhumanrightsblog.com

FCA urged to act as sub-prime lender bids to cap compensation payouts – The Guardian

Posted March 18th, 2021 in compensation, consumer protection, financial regulation, loans, news by sally

‘Consumer campaigners are urging the government and the City regulator to intervene in a rescue scheme proposed by the sub-prime lender Amigo, saying it could enrich the firm’s directors while some of Britain’s poorest borrowers miss out on up to £1bn in compensation.’

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The Guardian, 18th March 2021

Source: www.theguardian.com

Tough new rules aim to make electrical goods last longer – The Guardian

‘Tougher rules are being introduced to make appliances such as fridges, washing machines and TVs cheaper to run and last longer, the government has said.’

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The Guardian, 10th March 2021

Source: www.theguardian.com

Time to consider regulating lawtech firms, report says – Legal Futures

‘The time has come for the Ministry of Justice (MoJ) to consider whether lawtech companies, along with other unregulated legal services providers, should be regulated, the Association of Consumer Support Organisations (ACSO) has said.’

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Legal Futures, 16th February 2021

Source: www.legalfutures.co.uk

Influencers told not to use ‘misleading’ beauty filters – BBC News

‘Filters should not be applied to social media adverts if they exaggerate the effect of the product, the Advertising Standards Authority has ruled.’

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BBC News, 3rd February 2021

Source: www.bbc.co.uk

Crackdown as ‘buy now pay later schemes’ including Klarna to be regulated – The Independent

Posted February 2nd, 2021 in consumer credit, consumer protection, debts, news by sally

”Buy now pay later’ (BNPL) firms are facing a crackdown amid fears they are helping shoppers to purchase items they can not afford, resulting in increased levels of debt.’

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The Independent, 2nd February 2021

Source: www.independent.co.uk

UK gambling firms ordered to slow down online slot machines – The Guardian

Posted February 2nd, 2021 in consumer protection, gambling, internet, news by sally

‘Online casinos will be forced to overhaul slot machine games to slow them down and remove features that cause players to lose track of how much they are spending.’

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The Guardian, 2nd February 2021

Source: www.theguardian.com

“Troubling inequality” persists for BAME consumers of legal services – Legal Futures

Posted January 20th, 2021 in consumer protection, equality, legal services, news, statistics by sally

‘A “troubling inequality” between BAME and White British consumers in the way they access legal services has changed little in the five years since it raised the issue, the Legal Services Consumer Panel (LSCP) has found.’

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Legal Futures, 19th January 2021

Source: www.legalfutures.co.uk

BT faces £600m lawsuit over ‘overcharging’ – BBC News

Posted January 19th, 2021 in compensation, consumer protection, elderly, news, telecommunications by sally

‘BT is facing a class action lawsuit over claims it failed to compensate elderly customers who were overcharged for landlines for years.’

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BBC News, 18th January 2021

Source: www.bbc.co.uk

Supreme Court lowers the bar – Law Society’s Gazette

‘On 11 December, in a long-awaited judgment (and in perhaps unique circumstances), the Supreme Court dismissed Mastercard’s appeal in the “gargantuan” collective action brought by Walter Merricks CBE. In doing so, the court has markedly lowered the bar to be applied at the certification stage for competition collective actions. This judgment will have a significant impact on collective actions – which are still in their relative infancy – for years to come. Merricks’ claim will now return to the Competition Appeal Tribunal (CAT), which will decide again (now with clear guidance from the Supreme Court) whether to certify the claim by granting a collective proceedings order (CPO).’

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Law Society's Gazette, 11th January 2021

Source: www.lawgazette.co.uk

UK watchdog investigates chip maker Nvidia’s takeover of Arm – The Independent

Posted January 7th, 2021 in competition, consumer protection, licensed premises, news, takeovers by tracey

‘British regulators are investigating graphics chip maker Nvidia’s $40 billion purchase of chip designer Arm over concerns about its effect on competition.’

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The Independent, 6th January 2021

Source: www.independent.co.uk

Gambling Act review expected to spur reform – OUT-LAW.com

Posted December 21st, 2020 in consumer protection, gambling, internet, news, regulations by sally

‘The UK government must be careful not to drive British consumers to unregulated gambling markets by imposing overly strict constraints on regulated providers of online gambling services, experts in gambling licensing and regulation have said.’

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OUT-LAW.com, 18th December 2020

Source: www.pinsentmasons.com

Online harms bill: firms may face multibillion-pound fines for illegal content – The Guardian

Posted December 15th, 2020 in bills, child abuse, consumer protection, fines, internet, news, suicide, terrorism by tracey

‘Social media companies will need to remove and limit the spread of harmful content or face fines of billions of pounds, the UK government has announced, as it finally reveals the details of its proposed internet regulation. The online harms bill, first proposed by Theresa May’s government in April 2019, sets out strict new guidelines governing removal of illegal content such as child sexual abuse, terrorist material and media that promotes suicide, which sites must obey or face being blocked in the UK.’

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The Guardian, 15th December 2020

Source: www.theguardian.com

Collective Actions in the Supreme Court – Competition Bulletin from Blackstone Chambers

‘The big news from today’s UK Supreme Court collective action decision in Mastercard v Merricks [2020] UKSC 51 is not only that Mr Merricks won and defeated the appeal, but that the Supreme Court approached the issues in a far more claimant-friendly way than even the Court of Appeal had done.’

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Competition Bulletin from Blackstone Chambers, 11th December 2020

Source: competitionbulletin.com

Mastercard judgment ‘lowers bar’ for collective action – Law Society’s Gazette

‘The Supreme Court’s ruling against Mastercard will make it easier for group damages claims to proceed to trial, commentators have said. However, the card issuer’s solicitors have stressed the “very unusual circumstances” of the judgment, in which justices were divided on key issues.’

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Law Society's Gazette, 11th December 2020

Source: www.lawgazette.co.uk

PayPal ‘reward’ email rapped for misleading – BBC News

Posted December 9th, 2020 in advertising, consumer protection, electronic mail, news by sally

‘An email sent by payment giant PayPal which promised customers a reward of £10 for using their account did not make it clear enough that not everyone would receive it, the Advertising Standards Authority (ASA) has ruled.’

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BBC News, 9th December 2020

Source: www.bbc.co.uk

New UK tech regulator to limit power of Google and Facebook – The Guardian

‘A new tech regulator will work to limit the power of Google, Facebook and other tech platforms, the government has announced, in an effort to ensure a level playing field for smaller competitors and a fair market for consumers.’

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The Guardian, 27th November 2020

Source: www.theguardian.com

Post-Grenfell social housing reforms in England to be unveiled – The Guardian

‘Millions of tenants could be offered greater protection from wrongdoing by landlords in long-awaited social housing reforms to be announced this week, more than three years after the Grenfell Tower disaster.’

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The Guardian, 16th November 2020

Source: www.theguardian.com

UK mobile phone firms to be banned from selling locked handsets – The Guardian

Posted October 28th, 2020 in consumer protection, news, ombudsmen, sale of goods, telecommunications by sally

‘Mobile phone companies are to be banned from selling devices that are locked into specific networks to make it easier for customers to switch providers.’

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The Guardian, 27th October 2020

Source: www.theguardian.com

Legal loophole allows children to get free vape samples – The Guardian

Posted October 27th, 2020 in advertising, children, consumer protection, health, news, smoking by sally

‘Health campaigners have expressed alarm after it emerged that a loophole in the law means it is legal for marketing companies to hand out vapes to children for free.’

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The Guardian, 25th October 2020

Source: www.theguardian.com