John Bercow: Formal complaint lodged against former Commons Speaker – BBC News

Posted January 23rd, 2020 in bullying, complaints, news, parliament, peerages & dignities by tracey

‘A complaint has been made against former Commons Speaker John Bercow by a previous senior advisor.’

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BBC News, 23rd January 2020

Source: www.bbc.co.uk

Bar regulator struggles with rise in complaints from public – Legal Futures

Posted January 21st, 2020 in barristers, complaints, news by sally

‘The Bar Standards Board (BSB) is struggling to cope with the rise in complaints from members of the public, its annual enforcement report has revealed.’

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Legal Futures, 21st January 2020

Source: www.legalfutures.co.uk

Rotherham child sex abuse victim ‘vindicated’ – BBC News

‘A survivor of sexual abuse in Rotherham has told the BBC she feels “vindicated” by a watchdog’s investigation that found South Yorkshire Police did not do enough to protect her.’

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BBC News, 18th January 2020

Source: www.bbc.co.uk

Home Office overhauls police complaints and discipline process – Home Office

‘Today (Friday 10 January) the Home Office is introducing legislation that will shake up how complaints made against the police are handled and improve the discipline system for officers.’

Full press release

Home Office, 10th January 2020

Source: www.gov.uk/home-office

Prison staff misconduct investigations rise by third – BBC News

‘Investigations into alleged misconduct by prison staff have risen by a third in a year, figures have revealed.’

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BBC News, 13th January 2020

Source: www.bbc.co.uk

Love Island star Molly Mae’s Insta post banned – BBC News

Posted January 8th, 2020 in advertising, complaints, internet, news, ombudsmen by sally

‘Social media influencer Molly Mae Hague has become the latest in a string of reality stars to have a complaint upheld against her by the Advertising Standards Authority (ASA).’

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BBC News, 8th January 2020

Source: www.bbc.co.uk

‘Girl boss’ advert banned for gender stereotyping – BBC News

Posted January 8th, 2020 in advertising, complaints, gender, news, ombudsmen, sex discrimination by sally

‘An advert saying “You do the girl boss thing” has been banned by the Advertising Standards Authority (ASA).’

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BBC News, 8th January 2020

Source: www.bbc.co.uk

Advertising watchdog bans e-cigarette promotion on Instagram – The Guardian

Posted December 18th, 2019 in advertising, complaints, health, internet, news, ombudsmen, smoking, young persons by sally

‘British American Tobacco (BAT) and three other e-cigarette firms have been banned by the UK advertising watchdog from promoting their vaping products on public Instagram pages in a ruling described as “a huge step forward” by health campaigners.’

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The Guardian, 18th December 2019

Source: www.theguardian.com

Advert offering ‘life insurance to die for’ banned for trivialising suicide – Daily Telegraph

Posted December 12th, 2019 in advertising, complaints, insurance, internet, news, suicide by tracey

‘A Facebook advert for a company that sells “life insurance to die for” has been banned for trivialising suicide among young men.’

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Daily Telegraph, 11th December 2019

Source: www.telegraph.co.uk

Another Deliveroo TV ad banned for being misleading – BBC News

Posted December 4th, 2019 in advertising, complaints, news by tracey

‘An advert featuring a woman diving into a Deliveroo delivery bag to retrieve multiple food orders has been banned.’

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BBC News, 4th December 2019

Source: www.bbc.co.uk

Vegan activists banned by ASA from using poster which claimed eating meat is worse than all forms of transport – Daily Telegraph

Posted December 2nd, 2019 in advertising, agriculture, climate change, complaints, news, veganism by sally

‘A vegan poster campaign has been banned by the Advertising Standards Authority for claiming that eating meat is worse for greenhouse gas emissions than all forms of transport.’

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Daily Telegraph, 29th November 2019

Source: www.telegraph.co.uk

More than 20 drug dealers prosecuted after complaints from residents – Crown Prosecution Service

Posted November 21st, 2019 in complaints, conspiracy, drug offences, drug trafficking, news, sentencing by tracey

‘More than 20 drug dealers have successfully been prosecuted as a result of a police investigation which followed complaints about drug dealing from local residents in Tower Hamlets and Hackney.’

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Crown Prosecution Service, 18th November 2019

Source: www.cps.gov.uk

Outdated ombudsman rules frustrate consumers – The Guardian

Posted November 18th, 2019 in codes of practice, complaints, consumer protection, delay, news, ombudsmen, time limits by sally

‘Customers are being left out of pocket because of arcane rules that force them to wait eight weeks before they can take unresolved complaints to an ombudsman.’

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The Guardian, 17th November 2019

Source: www.theguardian.com

Social media ads encouraging children to get ‘likes and followers’ banned by watchdog – Daily Telegraph

Posted November 13th, 2019 in advertising, children, complaints, internet, mental health, news, ombudsmen by sally

‘TV adverts which encourage children to get ‘likes’ and ‘followers’ on social media have been banned as they could be damaging to their ‘mental health and self-esteem’, a watchdog has ruled.’

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Daily Telegraph, 13th November 2019

Source: www.telegraph.co.uk

‘Dangerous’ government advert for universal credit ruled misleading by watchdog – The Independent

Posted November 6th, 2019 in advertising, benefits, complaints, disabled persons, news by sally

‘A complaint that a government advert extolling the benefits of universal credit was misleading, and thus “dangerous to the health and financial security of disabled people”, has been upheld by the UK’s advertising watchdog.’

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The Independent, 6th November 2019

Source: www.independent.co.uk

Upper Tribunal orders fresh hearing in dispute over refusal by council to disclose advice of independent person – Local Government Lawyer

Posted October 31st, 2019 in complaints, disclosure, freedom of information, local government, news, planning by sally

‘A local resident who complained about the conduct of a councillor at Stratford-on-Avon District Council over a planning matter has secured a fresh hearing over the council’s refusal to disclose advice given by an independent person.’

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Local Government Lawyer, 31st October 2019

Source: www.localgovernmentlawyer.co.uk

Police watchdog inquiry launched over Carl Beech report – The Guardian

‘An inquiry has been launched into the police watchdog after its report on the investigation into false claims of a VIP Westminster paedophile ring was branded “a whitewash”.’

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The Guardian, 28th October 2019

Source: www.theguardian.com

Boss of bogus law firm disqualified as director – Legal Futures

‘The head of a bogus solicitors’ firm has received a 10-year director’s disqualification for running the business with a total lack of integrity.’

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Legal Futures, 24th October 2019

Source: www.legalfutures.co.uk

Suzanne Brown killing: Essex Police cleared of wrongdoing – BBC News

Posted October 18th, 2019 in complaints, delay, domestic violence, murder, news, police by tracey

‘A police force that took nearly three hours to respond to a 999 call in the case of a man who stabbed his partner 173 times has been cleared of wrongdoing by the watchdog.’

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BBC News, 17th October 2019

Source: www.bbc.co.uk

Wonga customers’ average compensation payout may be just £118 – The Guardian

Posted October 9th, 2019 in administrators, compensation, complaints, debts, interest, loans, news, statistics by sally

‘Customers who were mis-sold loans by the collapsed payday lender Wonga are expected to receive less than 10% of what they are owed in compensation after administrators revealed that only £41m will be put aside for claimants.’

Full Story

The Guardian, 9th October 2019

Source: www.theguardian.com