Ofcom accused of institutional racism over Dispatches Traveller episode – The Guardian

Posted September 2nd, 2021 in codes of practice, complaints, media, news, racism, travellers by sally

‘The Gypsy, Roma and Traveller (GRT) community has accused Ofcom of institutional racism over a decision to clear a controversial Channel 4 documentary about Traveller crime.’

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The Guardian, 1st September 2021

Source: www.theguardian.com

Met officers sent bullying and offensive texts, panel finds – BBC News

Posted September 2nd, 2021 in bullying, complaints, disciplinary procedures, news, police, racism, telecommunications by sally

‘Two former Met officers would have been sacked due to bullying and offensive remarks had they still been serving, a disciplinary panel has found.’

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BBC News, 1st September 2021

Source: www.bbc.co.uk

Ofcom clears ITV over Piers Morgan’s Meghan comments on Good Morning Britain – BBC News

Posted September 2nd, 2021 in complaints, freedom of expression, media, news, royal family by sally

‘ITV has been cleared by media regulator Ofcom, which has rejected a record 58,000 complaints about Piers Morgan’s criticism of the Duchess of Sussex.’

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BBC News, 1st September 2021

Source: www.bbc.co.uk

Cressida Dick referred to police watchdog over ‘defence of officer facing criminal trial’ – The Independent

‘Dame Cressida Dick has been referred to the police watchdog after publicly supporting a senior officer who faces a criminal trial in relation to a bullying probe.’

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The Independent, 22nd August 2021

Source: www.independent.co.uk

Lawyers pledge to boycott extended court hours – Law Society’s Gazette

‘Almost 400 solicitors and barristers have signed an open letter to HM Courts & Tribunals Service, refusing to attend a ‘single court listing outside of regular court hours’. The Ministry of Justice responded today by denying the existence of any plan for weekend sittings.’

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Law Society's Gazette, 5th August 2021

Source: www.lawgazette.co.uk

Licensing committees and procedural defects – Local Government Lawyer

Posted August 6th, 2021 in complaints, judicial review, licensing, local government, news by tracey

‘A recent High Court decision is a timely reminder of the principle that procedural requirements are there to further the interests of justice, writes Gerald Gouriet QC.’

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Local Government Lawyer, 6th August 2021

Source: www.localgovernmentlawyer.co.uk

High Court backs compensation for Provident customers – BBC News

Posted August 5th, 2021 in compensation, complaints, financial regulation, loans, news, ombudsmen by sally

‘Customers of doorstep lender Provident Financial can claim compensation for mis-sold loans after the High Court backed a partial repayment scheme.’

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BBC News, 4th August 2021

Source: www.bbc.co.uk

Lauren Goodger foreign exchange Instagram advert banned – BBC News

Posted August 5th, 2021 in advertising, complaints, news, telecommunications by sally

‘An Instagram post by TV star Lauren Goodger has been banned because she didn’t clearly mark it as an advert.’

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BBC News, 4th August 2021

Source: www.bbc.co.uk

When complaints must be referred to the Independent Office of Police Conduct – UK Police Law Blog

Posted July 27th, 2021 in bias, chambers articles, complaints, news, ombudsmen, police, professional conduct by sally

‘In R (Rose) v Chief Constable of Greater Manchester Police [2021] EWHC 875 (Admin), a businessman successfully challenged a decision not to refer his complaint to the Independent Office of Police Conduct (IOPC) under the mandatory referral criteria. The High Court concluded that the chief constable had failed to review the conduct alleged and consider whether, if substantiated, it would constitute serious corruption as defined in the (then) Independent Complaints Commission (IPCC) Statutory Guidance on the handling of complaints. Instead, he had performed an assessment of the merits which had rendered the decision not to refer the complaint unlawful. The case makes clear that complaints engaging the mandatory criteria, especially that of “serious corruption”, must be referred to the IOPC.’

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UK Police Law Blog, 26th July 2021

Source: ukpolicelawblog.com

Female military staff denied justice by inadequate system – MPs – BBC News

‘Women in the armed forces who are victims of bullying, harassment, discrimination and serious sexual assault are being “denied justice” by a “woefully inadequate” military complaints process, MPs have said.’

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BBC News, 26th July 2021

Source: www.bbc.co.uk

London borough secures possession order against groups camping on Clapham Common – Local Government Lawyer

Posted July 14th, 2021 in complaints, local government, London, news, repossession by tracey

‘The London Borough of Lambeth has secured an order for possession against occupiers camping on Clapham Common.’

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Local Government Lawyer, 13th July 2021

Source: www.localgovernmentlawyer.co.uk

Richard Okorogheye: Police staff served with misconduct notices over teen’s disappearance – The Independent

‘Two Metropolitan Police staff members may have failed to pass on information in relation to the disappearance of Richard Okorogheye and have been served with misconduct notices as a result, the Independent Office for Police Conduct (IOPC) has announced.’

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The Independent, 10th July 2021

Source: www.independent.co.uk

British army identifies serious failings over soldier’s death – reports – The Guardian

Posted July 12th, 2021 in armed forces, bullying, complaints, delay, inquiries, mental health, news, suicide by tracey

‘The British army has identified serious failings in its handling of the death of a soldier whose body lay undiscovered at a base for three weeks, according to reports.’

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The Guardian, 11th July 2021

Source: www.theguardian.com

BSB more likely to raise complaints against minority ethnic barristers – Legal Futures

‘Minority ethnic barristers remain more likely than their White counterparts to be subject to complaints raised by the Bar Standards Board (BSB), new research has shown.’

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Legal Futures, 7th July 2021

Source: www.legalfutures.co.uk

Brewdog Instagram ad banned for misleading health claims – BBC News

Posted July 7th, 2021 in advertising, complaints, health, news, ombudsmen by sally

‘The advertising watchdog, the ASA, has banned an advert by controversial brewer Brewdog for misleading claims.’

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BBC News, 6th July 2021

Source: www.bbc.co.uk

Housing Ombudsman reaches 350 decisions on complaints against landlords in first three months – Local Government Lawyer

Posted June 30th, 2021 in complaints, housing, landlord & tenant, local government, news, ombudsmen by sally

‘The Housing Ombudsman has published details of more than 350 individual decisions to its online casebook on complaints made against landlords since the database’s conception in March this year.’

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Local Government Lawyer, 30th June 2021

Source: www.localgovernmentlawyer.co.uk

Ombudsman criticises London borough over failures as corporate parent to former looked-after child who alleged abuse – Local Government Lawyer

‘The Local Government and Social Care Ombudsman has said the London Borough of Lewisham exposed a former looked after child to “significant harm” after it failed to address her claims of abuse while in foster care properly.’

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Local Government Lawyer, 22nd June 2021

Source: www.localgovernmentlawyer.co.uk

UK Trade Remedies Authority begins operating – OUT-LAW.com

‘A new regulator, with powers to investigate and address unfair trade practices and subsidies, has begun operating in the UK.’

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OUT-LAW.com, 2nd June 2021

Source: www.pinsentmasons.com

Ex-reality TV stars’ ‘misleading’ debt ads banned – BBC News

Posted June 3rd, 2021 in advertising, complaints, consumer protection, debts, insolvency, internet, news by sally

‘Instagram posts by three reality TV stars promising that people in financial trouble could wipe out 85% of their debt have been banned.’

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BBC News, 2nd June 2021

Source: www.bbc.co.uk

Insurers must not penalise loyal customers, says FCA – BBC News

‘People renewing their home or motor insurance will pay no more than they would as a new customer from January. The new rules have been confirmed by the City regulator, the Financial Conduct Authority (FCA), following years of complaints.’

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BBC News, 28th May 2021

Source: www.bbc.co.uk