Watchdog overturns ban on advert of Land Rover in forest – The Guardian

Posted November 24th, 2021 in advertising, complaints, coronavirus, environmental protection, news, ombudsmen by sally

‘Environmental campaigners have accused the UK advertising watchdog of bias for overturning a draft ruling that banned adverts for a mud-splattered Land Rover Defender off-roader after previously saying it encouraged “socially irresponsible” driving that could “cause damage to vulnerable habitats”.’

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The Guardian, 24th November 2021

Source: www.theguardian.com

London borough to pay £8k+ after family remained in unsuitable accommodation for 23 months – Local Government Lawyer

‘The London Borough of Newham is to pay more than £8,000 to a mother of four after failing to move her and her family from “overcrowded and hazardous” accommodation for almost two years, following an investigation by the Local Government and Social Care Ombudsman.’

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Local Government Lawyer, 23rd November 2021

Source: www.localgovernmentlawyer.co.uk

Black boy in stop and search ‘30 times’ accuses Met police of racist profiling – The Guardian

Posted November 16th, 2021 in children, complaints, minorities, news, police, racism, stop and search by sally

‘A 14-year-old black schoolboy has accused the Metropolitan police of racist targeting after claiming he has been stopped by police about 30 times in the last two years. He has not been charged with or convicted of any offence.’

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The Guardian, 15th November 2021

Source: www.theguardian.com

Castello v Gonschior: The Importance of Choosing the Right Discipline of Expert in Clinical Negligence Claims and the Limitations of Res Ipsa Loquitur – Ropewalk Clinical Negligence Blog

‘In Castello v Gonschior [2021] EWHC 2742 (QB), Lambert J provides an important reminder of the importance of choosing the right experts and an example of the relevance, or lack of relevance, of complaints by other patients, and the evidential principles of “res ipsa loquitur” and Keefe v The Isle of Man Steam Packet Co Ltd [2010] EWCA Civ 683 (“Keefe”) in clinical negligence claims.’

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Ropewalk Clinical Negligence Blog, 11th November 2021

Source: www.ropewalk.co.uk

Soldier suicide in Windsor prompts coroner to issue recommendations – BBC News

‘A soldier’s suicide has prompted a coroner to issue a series of recommendations to the Army to prevent similar deaths in the future.’

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BBC News, 11th November 2021

Source: www.bbc.co.uk

Legal Ombudsman admits recovery will take longer than expected – Legal Futures

‘Performance at the Legal Ombudsman (LeO) will get worse before it gets better as the complaints-handler has admitted recovery will take longer than it anticipated.’

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Legal Futures, 8th November 2021

Source: www.legalfutures.co.uk

Police sexual misconduct: ‘No place’ for officers who abuse authority – BBC News

‘Police officers and staff who abuse their position for a sexual purpose have “no place in policing and will be found out”, a watchdog has warned.’

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BBC News, 26th October 2021

Source: www.bbc.co.uk

High Court upholds reprimand issued by education regulator to teacher who sent obscene response to job rejection email – Local Government Lawyer

Posted October 21st, 2021 in appeals, complaints, electronic mail, news, professional conduct, teachers, Wales by sally

‘An interviewee who received a reprimand from an education regulator after he responded to a rejection email with an expletive has lost a High Court appeal of the decision.’

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Local Government Lawyer, 20th October 2021

Source: www.localgovernmentlawyer.co.uk

‘My friends called him PC Perv’: the police officers who prey on crime victims for sex – The Guardian

‘Nicola Brookes was groomed by a senior officer she trusted and she is not alone – 2,000 police officers have been accused of sexual misconduct in four years. In the wake of Sarah Everard’s murder, what can be done?’

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The Guardian, 20th October 2021

Source: www.theguardian.com

Brewdog’s solid gold beer can ad misleading, ASA says – BBC News

Posted October 20th, 2021 in advertising, complaints, consumer protection, news, ombudsmen by sally

‘A Brewdog promotion which said customers could win “solid gold” beer cans was misleading, the advertising watchdog has found.’

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BBC News, 20th October 2021

Source: www.bbc.co.uk

Metropolitan Police handed officer personal details of woman who complained about him – The Independent

Posted October 19th, 2021 in complaints, data protection, London, news, police, standards by tracey

‘The Metropolitan Police shared the full personal details of a woman who complained about a male officer’s aggression when arresting a vulnerable female with that officer – including her home address.’

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The Independent, 18th October 2021

Source: www.independent.co.uk

Met officer kept job after sending explicit photo to former colleague – The Independent

‘A Met Police officer who sent an explicit picture to a former colleague was allowed to keep his job despite being reported to the force, it has been revealed.’

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The Independent, 15th October 2021

Source: www.independent.co.uk

Sarah Everard: Police forces to review allegations of sex offences and domestic abuse involving serving officers – The Independent

‘All police forces in England and Wales are to review allegations of indecent exposure, sex offences and violence against women by serving officers.’

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The Independent, 12th October 2021

Source: www.independent.co.uk

A third of police forces referred sex assault claims to watchdog – The Guardian

‘Almost a third of police forces in England and Wales referred allegations of sexual assault and harassment against their own officers to the police watchdog in the days following the sentencing of Wayne Couzens for the murder of Sarah Everard, the Observer can reveal.’

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The Guardian, 10th October 2021

Source: www.theguardian.com

Banks must treat victims of scams more fairly, says UK complaints body – The Guardian

Posted September 24th, 2021 in banking, complaints, consumer protection, fraud, news, ombudsmen, statistics by sally

‘Banks need to do more to treat people fairly when they are the victim of scams, according to the UK financial sector’s official complaints body, which is finding in the customer’s favour in three-quarters of such cases.’

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The Guardian, 24th September 2021

Source: www.theguardian.com

Manchester police refer themselves to watchdog over death of boy, 16 – The Guardian

Posted September 23rd, 2021 in complaints, murder, news, police, violent disorder, young persons by tracey

‘Greater Manchester police have referred themselves to the police watchdog over the death of a 16-year-old boy. Rhamero West was discovered in Old Trafford, Manchester, on 9 September with stab wounds. The student was taken to hospital from the scene in Norton Street but died shortly afterwards.’

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The Guardian, 22nd September 2021

Source: www.theguardian.com

Watchdog to launch crackdown on ads falsely claiming green credentials – The Guardian

Posted September 23rd, 2021 in advertising, complaints, environmental protection, news by tracey

‘Airline ads that encourage taking too many flights and carmakers that show SUVs tearing up the countryside are set to fall foul of a crackdown on marketing that encourages environmentally irresponsible behaviour.

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The Guardian, 23rd September 2021

Source: www.theguardian.com

Noisy neighbours spark 67% rise in police complaints – The Guardian

Posted September 20th, 2021 in budgets, complaints, coronavirus, local government, news, noise, police, statistics by tracey

‘Police forces across England faced a sharp increase in complaints about noisy neighbours during last year’s lockdown, with claims that years of cuts have left councils struggling to deal with antisocial behaviour.’

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The Guardian, 19th September 2021

Source: www.theguardian.com

Ofcom accused of institutional racism over Dispatches Traveller episode – The Guardian

Posted September 2nd, 2021 in codes of practice, complaints, media, news, racism, travellers by sally

‘The Gypsy, Roma and Traveller (GRT) community has accused Ofcom of institutional racism over a decision to clear a controversial Channel 4 documentary about Traveller crime.’

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The Guardian, 1st September 2021

Source: www.theguardian.com

Met officers sent bullying and offensive texts, panel finds – BBC News

Posted September 2nd, 2021 in bullying, complaints, disciplinary procedures, news, police, racism, telecommunications by sally

‘Two former Met officers would have been sacked due to bullying and offensive remarks had they still been serving, a disciplinary panel has found.’

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BBC News, 1st September 2021

Source: www.bbc.co.uk