Proposals to speed up police disciplinary system announced – Home Office

Posted June 28th, 2013 in appeals, complaints, consultations, delay, police, press releases, tribunals by sally

“Government is to consult on improving police misconduct procedures, Policing Minister Damian Green announced on Tuesday.”

Full press release

Home Office, 25th June 2013

Source: www.gov.uk/home-office

Mobile phone insurance firms chastised by regulator – The Guardian

“Millions of people should now receive better protection from their mobile phone insurance after an investigation by the main City regulator uncovered examples of ‘unfair’ terms, poor product design and inadequate complaints handling.”

Full story

The Guardian, 27th June 2013

Source: www.guardian.co.uk

Complaints against judges and magistrates soar – Daily Telegraph

Posted June 28th, 2013 in complaints, judiciary, magistrates, news, reports, statistics by sally

“New figures from the Office for Judicial Complaints (OJC) showed it received 2,154 complaints in 2012-13, up from 1,615 in the previous 12 months. However, after investigation only 55 cases led to disciplinary sanction, the report said.”

Full story

Daily Telegraph, 27th June 2013

Soruce: www.telegraph.co.uk

The Daily Telegraph have recently introduced a limited paywall. Users will be permitted to view 20 Daily Telegraph articles per month for free, after which they will need to pay a subscription fee to access content.

Oxford sex grooming gang jailed for life – Daily Telegraph

“Members of an Oxford gang who groomed vulnerable young girls for sex, repeatedly raping them and threatening to kill them if they told anyone, have been jailed for life.”

Full story

Daily Telegraph, 27th June 2013

Source: www.telegraph.co.uk

The Daily Telegraph have recently introduced a limited paywall. Users will be permitted to view 20 Daily Telegraph articles per month for free, after which they will need to pay a subscription fee to access content.

The Sun gets regulator reprimand and apologises for misleading on European human rights – UK Human Rights Blog

Posted June 26th, 2013 in complaints, criminal records, EC law, human rights, media, news by sally

“Remember Inhuman Rights, The Sun’s garbled reporting of this Court of Appeal decision on Criminal Record Bureau checks? In February, I wrote this: No, The Sun, the Human Rights Act is not the EU. My complaint was about the headline, which screamed ‘Now EU could let fiends like him prey on your children’. This was obvious nonsense, since the judgment had nothing to do with the EU.”

Full story

UK Human Rights Blog, 26th June 2013

Source: www.ukhumanrightsblog.com

The legal loopholes that allow GCHQ to spy on the world – The Guardian

“William Hague has hailed GCHQ’s ‘democratic accountability’, but legislation drafted before a huge expansion of internet traffic appears to offer flexibility.”

Full story

The Guardian, 21st June 2013

Source: www.guardian.co.uk

New antisocial measures won’t work, says Government’s Victims’ Commissioner – The Independent

Posted June 24th, 2013 in ASBOs, complaints, news, police, victims by sally

“The woman appointed by David Cameron to represent victims of crime, whose husband was killed by a gang of youths, has criticised two key aspects of the Government’s new antisocial behaviour reforms.”

Full story

The Independent, 23rd June 2013

Source: www.independent.co.uk

Regulator’s handling of complaints against barristers ‘prompt, thorough and fair’ – Bar Standards Board

Posted June 21st, 2013 in barristers, complaints, press releases, reports, standards by sally

“Complaints against barristers are handled promptly and fairly, according to a new independent report published today.”

Full story

Bar Standards Board, 21st June 2013

Source: www.barstandardsboard.org.uk

Payday loan ad banned for ‘£1,000 night out’ offer – Daily Telegraph

Posted June 19th, 2013 in advertising, complaints, disclosure, loans, news, telecommunications by sally

“The Advertising Standards Authority has banned a payday lender for sending text messages that encouraged people to borrow £1,000 for a night out.”

Full story

Daily Telegraph, 19th June 2013

Source: www.telegraph.co.uk

Call centres in BBC Three programme fined £225,000 – BBC News

Posted June 18th, 2013 in complaints, fines, news, nuisance, telecommunications by sally

“Two companies which appear in BBC Three series The Call Centre have been issued with fines related to nuisance calls.”

Full story

BBC News, 18th June 2013

Source: www.bbc.co.uk

Ofcom resolves BBC boat race swearing case – BBC News

Posted June 18th, 2013 in BBC, codes of practice, complaints, news, obscenity by sally

“Ofcom has resolved a complaints case against the BBC over offensive language broadcast live during the 2013 Oxford and Cambridge University Boat Race.”

Full story

BBC News, 17th June 2013

Source: www.bbc.co.uk

BBC breached code after airing ‘offensive’ word on Today programme – Daily Telegraph

Posted June 18th, 2013 in BBC, codes of practice, complaints, news, obscenity by sally

“BBC Radio 4’s flagship Today programme breached the broadcasting code when it aired an offensive word describing people with learning difficulties, watchdog Ofcom has ruled.”

Full story

Daily Telegraph, 17th June 2013

Source: www.telegraph.co.uk

Ofcom investigates broadcasting of Lee Rigby footage – BBC News

Posted June 17th, 2013 in armed forces, BBC, children, complaints, media, murder, news, ombudsmen, video recordings by sally

“TV watchdog Ofcom has launched an investigation into the broadcasting of footage from the scene of the murder of soldier Lee Rigby.”

Full story

BBC News, 17th June 2013

Source: www.bbc.co.uk

Airline compensation: law firm flies to aid of delayed passengers – The Guardian

“A Cheshire solicitors has recovered more than £300,000 for 700 passengers with their no-win no-fee service.”

Full story

The Guardian, 15th June 2013

Source: www.guardian.co.uk

Legal advice on divorce prompts most legal complaints – BBC News

Posted June 13th, 2013 in complaints, divorce, legal ombudsman, news, reports by sally

“Divorce cases have prompted the most complaints about lawyers in the last year with individuals being urged to shop around for legal advice.”

Full story

BBC News, 13th June 2013

Source: www.bbc.co.uk

Legal Ombudsman chairman calls for major expansion in jurisdiction – Legal Futures

“All consumers of legal services – using a broad definition that includes ‘linked professional services and advice that has a legal dimension’ – should have access to the Legal Ombudsman (LeO), its chairman said today.”

Full story

Legal Futures, 13th June 2013

Source: www.legalfutures.co.uk

Warning: CPS keep victim appeals in house – Halsbury’s Law Exchange

“There is a new independent Assessor (Stephen Shaw) for non-legal complaints made about the Crown Prosecution Service (CPS) but not for the legal ones – how very odd! It was recently reported that victims of crime will be able to ‘win the right’ to appeal against decisions by the CPS not to charge suspects and there is a consultation which is open until the 5th of September 2013. It has a mnemonic ‘VRR’ which stands for a ‘Victim’s Right to Review’.”

Full story

Halsbury’s Law Exchange, 12th June 2013

Source: www.halsburyslawexchange.co.uk

Sun holiday competition banned over rules breach – The Guardian

Posted June 12th, 2013 in advertising, complaints, exclusion clauses, families, news by sally

“The advertising watchdog has said that the Sun broke its rules for refusing to honour a family holiday prize won by a woman who said she intended to take her sister’s children on the trip.”

Full story

The Guardian, 12th June 2013

Source: www.guardian.co.uk

Insemination case: Chances missed to check on adopted daughter – BBC News

“A review into how a mother was able to force her adopted child to impregnate herself has found agencies missed opportunities to intervene.”

Full story

BBC News, 5th June 2013

Source: www.bbc.co.uk

Pamela Anderson TV ad banned for being ‘sexist and degrading to women’ – The Guardian

Posted June 5th, 2013 in advertising, complaints, news, ombudsmen, women by sally

“A raunchy TV ad featuring ex-Baywatch star Pamela Anderson has been banned for being sexist and degrading to women.”

Full story

The Guardian, 5th June 2013

Source: www.guardian.co.uk