Mark Duggan shooting: police watchdog’s report delayed further – The Guardian

Posted October 23rd, 2012 in complaints, evidence, firearms, news, police, reports by sally

“The Independent Police Complaints Commission has said ‘significant’ material about the death of Mark Duggan has emerged in recent weeks, meaning its report into his shooting by police will be delayed even further.”

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The Guardian, 23rd October 2012

Source: www.guardian.co.uk

Proportionality – between claim and hearing – NearlyLegal

Posted October 22nd, 2012 in appeals, complaints, housing, local government, news, proportionality by sally

“A successful proportionality defence on an introductory tenancy and one upheld on appeal. There is also some helpful confirmation about what can be considered in assessing proportionality.”

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NearlyLegal, 21st October 2012

Source: www.nearlylegal.co.uk

Virgin Media and BT take legal action against Birmingham council broadband – The Guardian

Posted October 22nd, 2012 in competition, complaints, internet, local government, news, state aids by sally

“Virgin Media and BT are taking legal action against Birmingham city council over the use of public money to build a broadband network that directly competes with their own.”

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The Guardian, 21st October 2012

Source: www.guardian.co.uk

Housing Ombudsman consultation – NearlyLegal

Posted October 18th, 2012 in complaints, consultations, housing, news, ombudsmen by sally

“One of the less well-remarked upon changes in the Localism Act 2010 was a set of radical changes to the role of the Housing Ombudsman (the current incumbent being the lovely Mike Biles). In short, the HO takes over jurisdiction for local authority housing complaints; there is a filter mechanism before the HO can accept a complaint (it has to be referred by a Designated person: MP, Councillor, Tenants Panel). The former is to be welcomed – on one view, the HO now offers a far better, more modern, proactive service than the Local Government Ombudsman in our entrepreneurialised housing system; the latter is to be absolutely deprecated as being not just against the spirit of administrative justice but also as a mechanism for cost-saving in the face of proper redress of grievance/s. Whatever you think about ombudspersons – and a range of views are expressed – there is no doubt that they have consistently exposed various maladministrations across the housing sphere, and they don’t hold back; in addition, their purpose (unlike courts) is to make things better for future ‘customers’ so that there may well be an impact on service delivery from a single instance of maladministration (and not just in that organisation).”

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NearlyLegal, 17th October 2012

Source: www.nearlylegal.co.uk

Do lawyers scare you? – The Guardian

Posted October 18th, 2012 in complaints, legal ombudsman, news by sally

“Research shows that clients are reluctant to complain to lawyers when things go wrong and that the Legal Ombudsman needs to be clearer in its message.”

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The Guardian, 17th October 2012

Source: www.guardian.co.uk

Boots baby shampoo ad banned as less than 5% is organic – The Guardian

Posted October 17th, 2012 in advertising, complaints, consumer protection, news, ombudsmen by tracey

“A Boots ad for an ‘organic’ baby shampoo has been banned after a watchdog found that fewer than 5% of the ingredients in the product were natural.”

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The Guardian, 17th October 2012

Source: www.guardian.co.uk

Don’t be afraid to complain about your lawyer says Legal Ombudsman – The Guardian

Posted October 16th, 2012 in complaints, law firms, legal ombudsman, legal profession, news by tracey

“Clients of law firms are scared to complain when things go wrong and are confused about the complaints system.”

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The Guardian, 15th October 2012

Source: www.guardian.co.uk

Frankie Boyle sues Mirror over ‘racism’ claim – BBC News

Posted October 15th, 2012 in complaints, defamation, media, news, racism by tracey

“Comedian Frankie Boyle is suing the Mirror newspaper for libel, over an article which labelled him racist.”

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BBC News, 15th October 2012

Source: www.bbc.co.uk

Autonomy and the role of the Official Solicitor – whose interests are really being represented? – UK Human Rights Blog

“The day before our seminar on the Court of Protection and the right to autonomy, the Strasbourg Court has ruled on a closely related issue in a fascinating challenge to the role of the Official Solicitor in making decisions on behalf of individuals who are for one reason or another unable to act for themselves.”

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UK Human Rights Blog, 10th October 2012

Source: www.ukhumanrightsblog.com

IoS investigation: Britain’s record on rape shows shocking new failures – The Independent

Posted October 8th, 2012 in complaints, news, police, rape, sexual offences, victims by sally

“As the number of sex crimes rises, police procedures mean victims of assault do not get justice – and their attackers go free.”

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The Independent, 7th October 2012

Source: www.independent.co.uk

‘Wet with excitement’ Harvey Nichols advert cleared – Daily Telegraph

Posted October 3rd, 2012 in advertising, complaints, news by sally

“An advert for a Harvey Nichols sale has escaped censure despite attracting 105 complaints that it pictured people who had apparently wet themselves with excitement.”

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Daily Telegraph, 3rd October 2012

Source: www.telegraph.co.uk

Big Fat Gypsy Weddings poster ‘endorsed negative stereotypes’ – The Guardian

Posted October 3rd, 2012 in advertising, children, complaints, news, travellers by sally

“The advertising watchdog has criticised Channel 4’s controversial Big Fat Gypsy Weddings poster campaign, ruling that it depicted a child in a sexualised way and reinforced negative stereotypes.”

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The Guardian, 3rd October 2012

Source: www.guardian.co.uk

Mis-sold Mortgages – The Next Big Claim In The Financial Sector – Hardwicke Chambers

“Type in ‘mis-sold mortgages’ on a Google search and you will discover literally hundreds of internet businesses vying for the opportunity to pursue a claim to the Financial Services Authority (FSA). If you thought PPI was big, you ain’t seen nothing yet; with millions already having been put aside to meet the thousands of potential claims that arise from possible mis-selling of mortgages during the boom years of 2004 to 2009.”

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Hardwicke Chambers, 27th September 2012

Source: www.hardwicke.co.uk

Top Gear: Jeremy Clarkson’s Elephant Man joke ruled offensive – The Guardian

Posted October 1st, 2012 in codes of practice, complaints, disabled persons, media, news by sally

“The BBC Trust has ruled that Jeremy Clarkson’s joke comparing a Japanese car to the Elephant Man was offensive to people with facial disfigurements, and criticised Top Gear’s production team for a ‘regrettable lapse of editorial judgment’.”

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The Guardian, 1st October 2012

Source: www.guardian.co.uk

Pair who sent millions of spam text messages face massive fine – The Independent

Posted October 1st, 2012 in advertising, complaints, fines, news, ombudsmen, telecommunications by sally

“Two people who sent millions of spam text messages face being fined more than £250,000, the information watchdog said today.”

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The Independent, 1st October 2012

Source: www.independent.co.uk

Police figures show corruption cases against 49 Met officers – The Guardian

“Forty-nine Metropolitan police officers were suspended for corruption over a three-year period, with figures showing 15 cases were proven, 18 unproven and 16 ongoing.”

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The Guardian, 29th September 2012

Source: www.guardian.co.uk

Prince Harry photos: Palace drops complaint – BBC News

Posted September 28th, 2012 in complaints, media, news, privacy, royal family by tracey

“Prince Harry will not pursue a complaint with the Press Complaints Commission (PCC) over the publication of photographs of him naked in Las Vegas, St James’s Palace has said.”

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BBC News, 28th September 2012

Source: www.bbc.co.uk

Violence against women not glamorised in age-restricted computer game online ads, watchdog says – OUT-LAW.com

Posted September 27th, 2012 in advertising, children, complaints, internet, news, ombudsmen, video games, violence by sally

“An advert for a computer game that contained ‘scenes of graphic violence’ involving fighting between a man and several women wearing ‘sexually provocative clothing’ was not likely to cause widespread offence or distress to viewers, was not socially irresponsible and did not glamorise violence against women, the Advertising Standards Authority (ASA) has ruled.”

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OUT-LAW.com, 27th September 2012

Source: www.out-law.com

‘Minefield around traveller site’ jibe broke equality law – BBC News

Posted September 26th, 2012 in complaints, equality, news, reports, travellers by sally

“A councillor breached equality laws when he suggested putting a minefield around a travellers’ site in Cambridgeshire, a report has said.”

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BBC News, 26th September 2012

Source: www.bbc.co.uk

Article 8 and Possession – NearlyLegal

“The ECtHR’s recent decision in Buckland v UK demonstrates again how wonderfully delphic the subject of housing and Article 8 rights has become.”

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NearlyLegal, 23rd September 2012

Source: www.nearlylegal.co.uk