Ched Evans rape debate: Ofcom to investigate BBC DJ’s comments – The Guardian

Posted December 1st, 2014 in complaints, media, news, rape by sally

‘The UK media regulator has launched an investigation into comments made by BBC Radio Norfolk DJ Nick Conrad during a discussion about convicted rapist Ched Evans.’

Full story

The Guardian, 1st December 2014

Source: www.guardian.co.uk

Police watchdog has carried out six investigations into commissioners – The Guardian

Posted December 1st, 2014 in complaints, expenses, news, police by sally

‘The policing watchdog for England and Wales has carried out six investigations into police and crime commissioners since they took up their posts two years ago.’

Full story

The Guardian, 1st December 2014

Source: www.guardian.co.uk

Children’s home owner John Allen found guilty of 26 sexual abuse charges – The Guardian

Posted November 27th, 2014 in care homes, carers, child abuse, complaints, news, police, sexual offences, social services by sally

‘The owner of a group of children’s homes has been found guilty of 26 charges of sexual abuse against troubled and vulnerable youngsters who were in his care.’

Full story

The Guardian, 26th November 2014

Source: www.guardian.co.uk

Stop Retaliating! – NearlyLegal

Posted November 27th, 2014 in bills, complaints, housing, landlord & tenant, news, notification, repairs, time limits by sally

‘The Tenancies Reform Bill has now been formally published following its second reading. The Bill has changed substantially from the original version that was put forward by Sarah Teather MP and drafted by Shelter. We commented on the Bill before as we had seen the version produced at first reading. The Bill has now benefitted from the gentle caress of the Parliamentary Draftsman’s office so it looks entirely different.’

Full story

NearlyLegal, 27th November 2014

Source: www.nearlylegal.co.uk

Inquiry into paedophile William Vahey finds serious failures at school – The Guardian

Posted November 27th, 2014 in complaints, education, inquiries, news, reports, sexual offences, teachers by sally

‘The headmaster of an elite London school where the US paedophile William Vahey abused more than 60 boys dismissed a complaint about his worrying conduct on a field trip as “unfair pressure” by “vindictive parents”, an independent report in to his criminality has revealed.’

Full story

The Guardian, 26th November 2014

Source: www.guardian.co.uk

FCA report on complaint handling more optimistic than many feared – RPC Financial Services Blog

Posted November 26th, 2014 in complaints, consumer protection, financial regulation, news by sally

‘The FCA has finally published its report on its review of consumer complaint handling at 15 major retail financial services firms. Despite the expressed intention at the launch of the review last year for phase 2 to “consider firms’ approach to redress and root cause analysis”, the report is explicitly and determinedly forward-looking and does not – as some feared – criticise firms’ failures to root out systemic historic failings and proactively provide redress. In the end, the FCA’s stated aim was to uncover potential barriers to effective complaints handling and developing solutions going forward.’

Full story

RPC Financial Services Blog, 24th November 2014

Source: www.rpc.co.uk

CPS decide no criminal charges should be brought following investigation into police actions in relation to the Kevin Nunes murder trial – Crown Prosecution Service

‘Operation Kalmia 2 was an investigation to determine whether any offences had been committed in connection with Staffordshire Police’s handling of disclosure of unused material in a prosecution (relating to the death of Kevin Nunes), which resulted in the convictions for murder in the subsequent criminal proceedings being quashed by the Court of Appeal. Following an investigation led by Chief Constable of Derbyshire Mick Creedon and managed by the Independent Police Complaints Commission (IPCC), the Crown Prosecution Service (CPS) was asked to consider allegations in relation to two matters relating to the handling of the murder trial.’

Full press release

Crown Prosecution Service, 19th November 2014

Source: www.cps.gov.uk

Theresa May unveils shakeup of police disciplinary system – The Guardian

Posted November 19th, 2014 in complaints, consultations, corruption, disciplinary procedures, news, police by sally

‘The Home Secretary, Theresa May, has announced a shakeup of the internal police disciplinary system, including holding hearings in public and ending payoffs for senior officers found guilty of misconduct, to be introduced before the general election.’

Full story

The Guardian, 18th November 2014

Source: www.guardian.co.uk

Article 6 – the Right to a fair trial – and discrimination in the Armed Forces – Cloisters

‘At a time when the UK’s membership of the European Convention of Human Rights (“ECHR”) and our domestic Human Rights Act 1998 (“HRA”) is a hot political topic, it is timely that the Employment Appeal Tribunal (“EAT”) has handed down a judgment considering Article 6 ECHR in relation to special time limit provisions for discrimination complaints brought by those in the Armed Forces: Duncan v Ministry of Defence.’

Full story

Cloisters, 23rd October 2014

Source: www.cloisters.com

NHS ombudsman ‘failing families’ – BBC News

Posted November 18th, 2014 in complaints, health, news, ombudsmen, reports by sally

‘The NHS ombudsman – the independent service that investigates patients’ complaints – is “wholly ineffective and failing families”, warns a charity.’

Full story

BBC News, 18th November 2014

Source: www.bbc.co.uk

The Duty to Inform and Consult under Regulation 13 of TUPE – Tanfield Chambers

‘The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) have provided a wide range of case law since they came into force. Decisions have often been focused on issues such as what constitutes a relevant transfer or the effect ofinsolvency on a transfer. However, there has been surprisingly little case law which deals with the Regulation 13 TUPE duty to inform and consult and the Regulation 15 TUPE claim to a tribunal for a failure to inform and consult.’

Full story (PDF)

Tanfield Chambers, 16th October 2014

Source: www.tanfieldchambers.co.uk

Regina (Kerman & Co LLP) v Legal Ombudsman – WLR Daily

Posted November 14th, 2014 in complaints, judicial review, jurisdiction, law reports, ombudsmen, solicitors by sally

Regina (Kerman & Co LLP) v Legal OmbudsmanL: [2014] EWHC 3726 (Admin); [2014] WLR (D) 481

‘The reference to a “person” against whom a complaint had been made “ceasing to exist” in section 132(2) of the Legal Services Act 2007 and rule 2.10 of the Legal Ombudsman Scheme Rules 2013 made thereunder was a reference to the cessation of the firm or legal entity and/or, if different, the “authorised person” subject to the regulatory regime. It was not to be read as a narrow reference to an individual human being ceasing to exist.’

WLR Daily, 11th November 2014

Source: www.iclr.co.uk

Woman murdered by ex was let down by police, IPCC finds – The Guardian

Posted November 13th, 2014 in complaints, domestic violence, murder, news, police, recidivists, violent offenders by sally

‘The Independent Police Complaints Commission (IPCC) said on Wednesday that investigations into the killer’s previous crimes were inadequate and there had been a catalogue of inaction and missed opportunities. Katie Cullen, 34, a senior nursing sister, was killed by her former partner Iman Saeed Ghafelipour, in October 2009.’

Full story

The Guardian, 12th November 2014

Source: www.guardian.co.uk

IPCC to investigate three police forces over failure to act on child abuse – The Guardian

Posted November 13th, 2014 in child abuse, complaints, news, sexual offences by sally

‘Three police forces are to be investigated by the police watchdog over concerns they failed to act on intelligence about suspected sex offenders living in their area.’

Full story

The Guardian, 12th November 2014

Source: www.guardian.co.uk

LeO can hold successor firms to account for inherited complaints, High Court rules – Legal Futures

Posted November 12th, 2014 in complaints, law firms, mergers, news by sally

‘The High Court has ruled that a law firm cannot escape responsibility for handling complaints relating to a sole practice with which it merged.’

Full story

Legal Futures, 12th November 2014

Source: www.legalfutures.co.uk

IPCC to examine post-prison monitoring of cannibalistic murderer – The Guardian

Posted November 10th, 2014 in complaints, drug abuse, mental health, murder, news, police by sally

‘The Ministry of Justice is to investigate whether a man reported to have murdered a woman in an act of cannibalism was properly managed after his release from prison.’

Full story

The Guardian, 9th November 2014

Source: www.guardian.co.uk

New press watchdog Ipso needs clearer rules, says chairman – The Guardian

Posted November 10th, 2014 in bribery, complaints, interception, media, news by sally

‘The new press regulator’s rules must be simplified if it is to fulfil promises to be fair and independent that were made by the industry after the Leveson inquiry, its chairman said on Sunday.’

Full story

The Guardian, 9th November 2014

Source: www.guardian.co.uk

IPO explains how government will resolve complaints about rights holder technical restrictions on lawful copying – OUT-LAW.com

Posted November 6th, 2014 in complaints, copyright, education, intellectual property, news, universities by sally

‘Universities, research bodies and other organisations that want to benefit from “an eligible copyright exception” but are prevented from doing so because the works they wish to copy are subject to technological protection measures (TPMs) can now raise a complaint with the UK government.’

Full story

OUT-LAW.com, 5th November 2014

Source: www.out-law.com

IPCC inquiry into North Wales Police paedophile delays – BBC News

Posted November 4th, 2014 in complaints, delay, news, police, sexual offences, Wales by sally

‘The police watchdog is to investigate North Wales Police’s delay in looking into allegations of child sex abuse uncovered by Canadian police.’

Full story

BBC News, 3rd November 2014

Source: www.bbc.co.uk

New rules on remote gambling set to come into force – OUT-LAW.com

Posted November 3rd, 2014 in advertising, complaints, gambling, jurisdiction, licensing, news, ombudsmen by sally

‘Organisations which provide or advertise remote gambling facilities in Great Britain must now be licensed by the Gambling Commission regardless of where those organisations are based in the world, under new rules that come into force tomorrow [1 November].’

Full story

OUT-LAW.com, 31st October 2014

Source: www.out-law.com