Will-writer fined £30k after complaints over nuisance calls – Law Society’s Gazette

Posted November 11th, 2016 in complaints, consent, fines, news, telecommunications, wills by tracey

‘will-writing company which accuses traditional law firms of ‘failing the bereaved’ has been fined £30,000 for making nuisance calls. The Information Commissioner’s Office (ICO) imposed the penalty against Assist Law, based in Weston-super-Mare, Somerset.’

Full story

Law Society’s Gazette, 11th November 2016

source: www.lawgazette.co.uk

Complaints against lawyers fall to their lowest level yet – Legal Futures

Posted November 9th, 2016 in complaints, legal ombudsman, news, reports, statistics by sally

‘The number of complaints against lawyers that reach the Legal Ombudsman (LeO) has fallen to its lowest level since the organisation opened in 2010, its annual report has shown.’

Full story

Legal Futures, 9th November 2016

Source: www.legalfutures.co.uk

Henriques report: Met Police in the dock as review finds string of ‘significant failings’ in sex abuse inqury – Daily Telegraph

Posted November 9th, 2016 in complaints, inquiries, London, news, police, reports, sexual offences by sally

‘Senior Scotland Yard detectives have been referred to the Independent Police Complaints Commissionafter a damning report into the Met’s handling of Operation Midland found a string of “significant failings”.’

Full story

8th November 2016

Source: www.telegraph.co.uk

Crown prosecutors consider complaint against Brexit EU referendum campaigns – The Independent

‘Crown prosecutors are considering a complaint that the Leave campaign misled voters during the EU referendum campaign.’

Full story

The Independent, 7th November 2016

Source: www.independent.co.uk

Scotland Yard criticised in leaked report for spending ‘too long’ on £2m Operation Midland – Daily Telegraph

Posted November 4th, 2016 in child abuse, complaints, delay, news, police, reports, sexual offences by tracey

‘Scotland Yard has been criticized for spending too long investigating allegations that prominent establishment figures sexually abused and killed children.’

Full story

Daily Telegraph, 4th November 2016

Source: www.telegraph.co.uk

MPs and peers question independence of press watchdog – The Guardian

Posted October 27th, 2016 in complaints, Islam, media, news, religious discrimination, terrorism, women by sally

‘The press watchdog is facing questions over its independence after Trevor Kavanagh, one of its board members, used his regular Sun column to criticise the Channel 4 News reporter Fatima Manji just days after her complaint against the tabloid was rejected.’

Full story

The Guardian, 27th October 2016

Source: www.guardian.co.uk

Christopher Biggins cleared by Ofcom over Big Brother bisexual comments – BBC News

Posted October 26th, 2016 in children, complaints, media, news, transgender persons by sally

‘Comments about bisexuality made by Christopher Biggins on Channel 5’s Celebrity Big Brother have been found not in breach of broadcasting rules.’

Full story

BBC News, 24th October 2016

Source: www.bbc.co.uk

Webber v Department for Education (Pensions Ombudsman intervening) – WLR Daily

Posted October 25th, 2016 in complaints, law reports, limitations, ombudsmen, pensions, time limits by tracey

Webber v Department for Education (Pensions Ombudsman intervening) [2016] EWHC 2519 (Ch)

‘The complainant was a teacher and a member of the Teachers’ Pension Scheme. In November 2009 the pension scheme’s administrator wrote to the complainant seeking recovery of pension overpayments in respect of each year since 2002. The complainant made a complaint to the Pensions Ombudsman, pursuant to Part X of the Pension Schemes Act 1993, in which he took a limitation defence. The administrator wrote to the ombudsman in December 2011, indicating it opposed the complaint. The ombudsman went on to reject the complainant’s limitation defence. On his appeal, the High Court held that the complainant had a limitation defence for the recovery of any overpayments made more than six years before the relevant date when the limitation period was to be regarded as having stopped. On a further determination, the ombudsman held that the relevant cut off date for the purposes of limitation was that of the November 2009 letter, namely, the date of an unequivocal demand.’

WLR Daily, 14th October 2016

Source: www.iclr.co.uk

City council ordered to pay £115k over failure to manage roadworks properly – Local Government Lawyer

Posted October 25th, 2016 in complaints, costs, fines, health & safety, local government, news, roads by michael

‘Liverpool City Council has been ordered to pay £115,000 in fines and costs after a Health and Safety Executive (HSE) investigation found that the authority had failed to ensure that the arrangements for managing roadworks were suitable.’

Full story

Local Government Lawyer, 24th October 2016

Source: www.localgovernmentlawyer.co.uk

 

IPCC to assess Sir Norman Bettison’s Hillsborough book – BBC News

Posted October 24th, 2016 in complaints, inquests, media, news, police, prosecutions, sport, unlawful killing by michael

‘A book by a former chief inspector about his involvement in the 1989 Hillsborough disaster will be assessed by the police watchdog and prosecutors.’

Full story

BBC News, 21st October 2016

Source: www.bbc.co.uk

Driven to despair – official-documents.gov.uk

Posted October 20th, 2016 in complaints, driving licences, health, ombudsmen, press releases, reports by tracey

‘This report highlights major failings in the way DVLA makes decisions on whether people with certain medical conditions are safe to drive.’

Full press release

official-documents.gov.uk, 19th October 2016

Source: www.official-documents.gov.uk

Regulator clears Kelvin MacKenzie after hijab article complaints – BBC News

Posted October 20th, 2016 in complaints, media, news, religious discrimination by tracey

‘A complaint from a Channel 4 presenter about a column written in The Sun by Kelvin MacKenzie has not been upheld.’

Full story

BBC news, 19th October 2016

Source: www.bbc.co.uk

‘Major failings’ in DVLA medical fitness to drive cases – BBC News

Posted October 20th, 2016 in complaints, driving licences, health, news, ombudsmen, reports by tracey

‘The Driver and Vehicle Licensing Agency (DVLA) is not making fair decisions about medical fitness-to-drive cases, a report has suggested. It said people’s lives had been put on hold for years because of flawed decision-making and poor communication. The Parliamentary and Health Service Ombudsman’s report found “major failings” in eight drivers’ cases.’

Full story

BBC News, 20th October 2016

Source: www.bbc.co.uk

Ched Evans’ family may ‘take action’ against Loose Women – BBC News

Posted October 19th, 2016 in complaints, consent, media, news, rape by sally

‘The family of footballer Ched Evans have said they may take legal action after a discussion of his rape acquittal on ITV’s Loose Women.’

Full story

BBC News, 18th October 2016

Source: www.bbc.co.uk

IPCC will not investigate South Yorkshire Police chief David Crompton over conduct at Hillsborough inquest – The Independent

‘The police watchdog has announced it will not investigate claims that a chief constable instructed lawyers to “pour blame” onto Hillsborough victims at the inquest into the disaster.’

Full story

The Independent, 12th October 2016

Source: www.independent.co.uk

Firm’s ‘sexist’ ballet ad cleared by watchdog – Law Society’s Gazette

Posted October 12th, 2016 in advertising, complaints, news, women by tracey

‘A firm’s newspaper advertisement depicting ballerinas with their arms crossing their chests – with the tagline “Protect your assets” – has been cleared by authorities.’

Full story

Law Society’s Gazette, 12th October 2016

Source: www.lawgazette.co.uk

Child protection body failed over paedophile reports – BBC News

Posted October 12th, 2016 in child abuse, complaints, indecent photographs of children, news, police, reports by tracey

‘Information on 2,345 British paedophile suspects supplied by Canadian police was “poorly handled” by the body set up to protect children, a report has said.
The Independent Police Complaints Commission found the Child Exploitation and Online Protection Centre (Ceop) had not dealt with the material properly.’

Full story

BBC News, 11th October 2016

Source: www.bbc.co.uk

High Court rules Jermaine Baker police officer can retire – BBC News

‘A senior officer involved in a Met operation in which a man was shot dead by police is being allowed to retire, despite being under investigation.’

Full story

BBC News, 4th October 2016

Source: www.bbc.co.uk

Witness the Fitness (to Practise): Mixed Personal Data and Section 7 DPA – Panopticon

Posted October 3rd, 2016 in complaints, data protection, doctors, medical records, news, privacy by sally

‘The medical profession is only too used to the occasional outbreak of SARS. It is perhaps a little less used to an influx of SARs, as made under section 7 of the Data Protection Act 1998. In the case of the General Medical Council, requests for personal data will involve very sensitive data and just as sensitive issues of balance and extraction of the data of different parties. So it was in Dr DB v General Medical Council [2016] EWHC 2331 (QB).’

Full story

Panopticon, 28th September 2016

Source: www.panopticonblog.com

High Court rejects solicitor’s bid to judicially review Bar Standards Board – Legal Futures

Posted September 30th, 2016 in barristers, complaints, disciplinary procedures, judicial review, news by tracey

‘A solicitor who made multiple complaints against two barristers who acted for the claimant in litigation in which he was a defendant, has failed in an application to judicially review the Bar Standards Board’s (BSB) decision to dismiss the complaints.’

Full story

Legal Futures, 29th September 2016

Source: www.litigationfutures.com