Janet Commins: Stephen Hough guilty of 1976 rape and killing – BBC News
‘A man has been convicted of raping and killing a 15-year-old girl in 1976.’
BBC News, 13th July 2017
Source: www.bbc.co.uk
Category: complaints
PM orders inquiry into intimidation of MPs during general election – The Guardian
‘Theresa May has ordered an investigation into intimidation experienced by candidates during the last election after a barrage of complaints by MPs about death threats and harassment.’
The Guardian, 12th July 2017
Source: www.theguardian.com
‘Over-sexualised’ Femfresh shaving advert banned for objectifying women – Daily Telegraph
‘An ad for female shaving products has been banned for objectifying women and the likelihood that it would cause serious or widespread offence.’
Daily Telegraph, 12th July 2017
Source: www.telegraph.co.uk
Airlines ‘refusing to pay out on flight delay compensation’ – Daily Telegraph
‘Airlines are refusing to pay passengers compensation for flight delays and cancellations, new analysis by the consumer watchdog Which? has revealed.’
Daily Telegraph, 1st July 2017
Source: www.telegraph.co.uk
Ombudsman criticises council for “systemic fault” in care home charging policy – Local Government Lawyer
‘The Local Government and Social Care Ombudsman has criticised a council for a “systemic fault” in its charging policy for care homes that could have affected a number of people in its area.’
Local Government Lawyer, 14th June 2017
Source: www.localgovernmentlawyer.co.uk
Complaints about pension products on the rise following freedoms, says ombudsman – OUT-LAW.com
‘Consumer complaints about self-invested and small self-administered pension products increased by a third last year, in the aftermath of more flexibility around pension savings, according to the Financial Ombudsman Service (FOS).’
OUT-LAW.com, 14th June 2017
Source: www.out-law.com
CPS statement on the fatal shooting of Jermaine Baker – Crown Prosecution Service
‘A CPS spokesperson said: “In December 2016, the CPS received a file from the Independent Police Complaints Commission (IPCC) relating to the fatal shooting of Jermaine Baker on 11 December 2015.”‘
Crown Prosecution Service, 14th June 2017
Source: www.cps.gov.uk
Rise of the car hire cowboy: Ombudsman sees 73pc increase in driver grievances – Daily Telegraph
‘Car hire purchase deals are now among most complained about policies in Britain, Ombudsman figures show.’
Daily Telegraph, 12th June 2017
Source: www.telegraph.co.uk
Payday loan complaints see sharp rise despite new rules – BBC News
‘Complaints about payday loans have risen sharply for the second consecutive year despite strict new regulations limiting interest charges.’
BBC News, 13th June 2017
Source: www.bbc.co.uk
LSB decides against changing rules on telling clients about complaints procedures – Legal Futures
‘The Legal Services Board (LSB) has dismissed concerns about the “negative” impact of its requirement that lawyers tell clients about their complaints procedures before any work has been done.’
Legal Futures, 24th May 2017
Source: www.legalfutures.co.uk
Nuisance marketing company that made 100m cold calls receives record fine – Legal Futures
‘A company behind 100m nuisance calls has been fined a record £400,000 by the Information Commissioner’s Office (ICO) after more than 1,000 people complained about automated calls.’
Legal Futures, 11th May 2017
Source: www.legalfutures.co.uk
Nuisance call firm Keurboom hit with record fine – BBC News
‘A cold-calling firm has been fined a record £400,000 by the Information Commissioner’s Office (ICO) for making almost 100 million nuisance calls.’
BBC News, 11th May 2017
Source: www.bbc.co.uk
Khloe Kardashian Protein World advert cleared by ASA – BBC News
‘A Tube ad featuring Khloe Kardashian, by the company behind the controversial “beach body ready” campaign, has been cleared for use.’
BBC News, 10th May 2017
Source: www.bbc.co.uk
Alien ‘chestburster’ scene in ITV News Sir John Hurt tribute breached code, Ofcom rules – Daily Telegraph
‘ITV News breached the broadcasting code in a tribute to actor Sir John Hurt, watchdog Ofcom has ruled.’
Daily Telegraph, 8th May 2017
Source: www.telegraph.co.uk
Judge says his sacking for posting abusive comments was unfair – The Guardian
‘A judge who was sacked for posting abusive comments on news articles about cases he had heard has admitted he was “reckless” but complained that the sanction was “wholly disproportionate and completely unfair”.’
The Guardian, 13th April 2017
Source: www.guardian.co.uk
Selfridges ad of ‘thin’ model cleared by watchdog – BBC News
‘A fashion advert for Selfridges has been cleared by the advertising watchdog following a complaint the model in it looked “unhealthily thin”.’
BBC News, 12th April 2017
Source: www.bbc.co.uk
Liverpool banned from signing academy players and fined £100,000 – The Guardian
‘Liverpool have been fined £100,000 and banned from signing academy players from English league clubs for two years after being found guilty of tapping up a schoolboy from Stoke City.’
The Guardian, 5th April 2017
Source: www.guardian.co.uk
Cricketer Mustafa Bashir attack sentence to be reviewed – BBC News
‘A cricketer’s sentence for domestic abuse is to be reviewed amid an outcry over the judge’s “leniency”.’
BBC News, 5th April 2017
Source: www.bbc.co.uk
Council faces complaint to competition watchdog over incinerator contract – Local Government Lawyer
‘A community-led recycling organisation has submitted a complaint to the Competition and Markets Authority claiming that a county council’s contract with an incinerator company breaks competition law.’
Local Government Lawyer, 3rd April 2017
Source: www.localgovernmentlawyer.co.uk
Gambling Commission delivers damning verdict on dispute procedures – The Guardian
‘The Gambling Commission, which regulates all betting and gaming in the UK, has delivered a damning verdict on the gambling industry’s procedures for resolving complaints and disputes and warned that operators must act now to halt a sharp decline in the number of customers who believe gambling “is fair and can be trusted”.’
The Guardian, 30th March 2017
Source: www.guardian.co.uk
