Bar regulator’s complaints-handling process is thorough and fair, says Independent Observer – Bar Standards Board

Posted September 30th, 2016 in barristers, complaints, disciplinary procedures, press releases, reports by tracey

‘The way in which the Bar Standards Board (BSB) deals with complaints against barristers and handles disciplinary proceedings is thorough and fair, says the Independent Observer’s latest report, published today.’

Full press release

Bar Standards Board, 30th September 2016

Source: www.barstandardsboard.org.uk

Police body cameras ‘cut complaints against officers’ – BBC News

Posted September 30th, 2016 in complaints, news, police, video recordings by tracey

‘Police body cameras can dramatically reduce the number of complaints against officers, research suggests.’

Full story

BBC News, 29th September 2016

Source: www.bbc.co.uk

Ofcom investigates Christopher Biggins’s CBB bisexuality remarks – The Guardian

Posted September 27th, 2016 in complaints, homosexuality, media, news by sally

‘Ofcom has begun an investigation into Christopher Biggins’s comments about bisexuality on Celebrity Big Brother.’

Full story

The Guardian, 26th September 2016

Source: www.guardian.co.uk

Privacy of a doctor under GMC investigation clashes with that of his patient – UK Human Rights Blog

Posted September 26th, 2016 in complaints, data protection, doctors, medical records, news, privacy by sally

‘An interesting three-way privacy fight between a GP, a patient who had complained about his treatment by the GP, and the GMC who had investigated that complaint. The prize in that fight was a copy of a medical report obtained by the GMC from an independent expert, which had concluded that the GP’s care had fallen below “but not seriously below” the expected standard.’

Full story

UK Human Rights Blog, 24th September 2016

Source: www.ukhumanrightsblog.com

Enid Blyton gift shop has golliwog advert promoting ‘English freedom’ banned by watchdog – Daily Telegraph

Posted September 22nd, 2016 in advertising, complaints, news, racism by sally

‘An advert for an Enid Blyton gift-shop tea towel featuring a golliwog clutching a pint of ginger beer has been banned by the advertising watchdog.’

Full story

Daily Telegraph, 21st September 2016

Source: www.telegraph.co.uk

UK advertising watchdog admits it was wrong to ban Greenpeace fracking advert – The Guardian

Posted September 21st, 2016 in advertising, complaints, energy, environmental protection, fracking, media, news by tracey

‘The UK’s advertising watchdog has admitted it made the wrong decision when it banned a Greenpeace advert last year which claimed fracking would not cut energy bills.’

Full story

The Guardian, 21st September 2016

Source: www.guardian.co.uk

Prince George photos breached privacy, watchdog rules – BBC News

Posted September 16th, 2016 in complaints, media, news, photography, privacy, royal family by tracey

‘Photographs showing Prince George sitting on a police motorbike have been ruled to be a breach of privacy by the press standards watchdog.’

Full story

BBC News, 15th September 2016

Source: www.bbc.co.uk

Sean Rigg death: Police officers will not face trial – BBC News

‘The Crown Prosecution Service (CPS) has said it will not prosecute five police officers over the death in custody of Sean Rigg in 2008.’

Full story

BBC news, 15th September 2016

Source: www.bbc.co.uk

Army veteran Tasered by police awarded £50,000 compensation – The Guardian

‘An army veteran has been paid £50,000 in compensation by Bedfordshire police after he was Tasered while suffering a flashback triggered by post-traumatic stress disorder.’

Full story

The Guardian, 15th September 2016

Source: www.guardian.co.uk

Hermes may face HMRC investigation into allegations of low pay – The Guardian

‘The government has asked tax inspectors to consider investigating allegations of low pay by self-employed couriers working for the doorstep delivery company Hermes.’

Full story

The Guardian, 11th September 2016

Source: www.guardian.co.uk

Financial Ombudsman still receiving thousands of PPI complaints – The Guardian

Posted September 6th, 2016 in complaints, financial regulation, financial services ombudsman, news by sally

‘The £37bn bill for payment protection insurance mis-selling by Britain’s banks is likely to escalate further after the Financial Ombudsman revealed that it continues to be inundated with complaints.’

Full story

The Guardian, 6th September 2016

Source: www.guardian.co.uk

Ombudsman criticises council after man left in unsuitable care home – Local Government Lawyer

Posted September 2nd, 2016 in autism, care homes, compensation, complaints, local government, news, ombudsmen by sally

‘A local authority has agreed to pay £2,000 to a man left in an unsuitable care home for 11 months longer than he should have been.’

Full story

Local Government Lawyer, 1st September 2016

Source: www.localgovernmentlawyer.co.uk

Kingsley Burrell: Family’s long fight for custody death answers – BBC News

Posted September 1st, 2016 in complaints, death in custody, mental health, news, police, racism, restraint by sally

‘More than five years after his death in custody, the family of Kingsley Burrell is still waiting to learn if three police officers will face charges. His case has now been taken up by the Black Lives Matter movement. But after years of delays, the family’s questions are still the same – just how and why did he die?’

Full story

BBC News, 1st September 2016

Source: www.bbc.co.uk

Activists occupy CPS offices over Kingsley Burrell’s death – The Guardian

‘Activists have occupied the lobby of the Crown Prosecution Service offices in Birmingham, calling for police officers to be prosecuted over the 2011 death of a student.’

Full story

The Guardian, 26th August 2016

Source: www.guardian.co.uk

‘Soft’ prison sentences extended after complaints – BBC News

Posted August 25th, 2016 in appeals, complaints, news, sentencing by sally

‘The prison sentences of 102 offenders in England and Wales were extended last year, following complaints the original terms were too soft.’

Full story

BBC News, 25th August 2016

Source: www.bbc.co.uk

Dalian Atkinson: Tasered footballer given CPR for 35 minutes – BBC News

Posted August 25th, 2016 in complaints, death in custody, firearms, inquests, news, police by sally

‘Doctors battled in vain for 35 minutes to save ex-footballer Dalian Atkinson after he was Tasered by police, the inquest into his death has heard.’

Full story

BBC News, 24th August 2016

Source: www.bbc.co.uk

Ladbrokes Iron Man 3 ad banned over ‘child appeal’ – BBC News

Posted August 24th, 2016 in advertising, children, complaints, gambling, news by sally

‘An advert for bookmaker Ladbrokes featuring Marvel superhero Iron Man has been banned over fears it would appeal to children.’

Full story

BBC News, 24th August 2016

Source: www.bbc.co.uk

Student wins lawsuit forcing IPCC to re-examine assault claim – The Guardian

‘A student who alleges he was assaulted by police during a demonstration has won a lawsuit forcing an official watchdog to conduct a fresh examination of his allegations.’

Full story

The Guardian, 19th August 2016

Source: www.guardian.co.uk

Jury service: what are your chances of being called up again and again? – The Guardian

Posted August 22nd, 2016 in budgets, complaints, delay, juries, news, statistics by sally

‘As a reader has been told he must serve as a juror for the fifth time. He’s happy to do so, but repeated summons anger others.’

Full story

The Guardian, 20th August 2016

Source: www.guardian.co.uk

IPCC to investigate West Yorkshire police over release of dog that killed man – The Guardian

Posted August 19th, 2016 in complaints, dogs, news, police by tracey

‘West Yorkshire police force is to be investigated following the killing of a man by a dog days after it had been returned to its owner despite concerns it was dangerous.’

Full story

The Guardian, 18th August 2016

Source: www.guardian.co.uk