Ministers to develop single public services ombudsman for England – Local Government Lawyer

Posted December 3rd, 2013 in local government, news, ombudsmen, reports by sally

‘The Government is to develop plans for a single public services ombudsman for England, it has been announced.’

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Local Government Lawyer, 2nd December 2013

Source: www.localgovernmentlawyer.co.uk

Family ‘foster carers’ losing out, says watchdog – BBC News

Posted November 29th, 2013 in families, fostering, local government, news, ombudsmen, reports by sally

“People who look after young relatives or friends’ children are being treated unfairly by some councils, a local government watchdog says.”

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BBC News, 29th November 2013

Source: www.bbc.co.uk

Council agrees to review practices on assessment of disabled children – Local Government Lawyer

Posted November 28th, 2013 in children, complaints, disabled persons, local government, news, ombudsmen, social services by tracey

‘A local authority has agreed to pay out £5,000 and review its practices so that its assessment of disabled children fulfils its statutory duties, following an investigation by the Local Government Ombudsman.’

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Local Government Lawyer, 27th November 2013

Source: www.localgovernmentlawyer.co.uk

Foreign Office apology for Egypt rape victim – BBC News

‘A British woman who was raped in Egypt has received an apology and £1,000 in compensation from the Foreign Office after it failed to provide proper support to her.’

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BBC News, 27th November 2013

Source: www.bbc.co.uk

Council makes £1,500 payout after failure to tackle anti-social behaviour – Local Government Lawyer

“A city council has agreed to pay a resident £1,500 after a series of errors meant she was forced to suffer anti-social behaviour from a neighbour for more than two years.”

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Local Government Lawyer, 19th November 2013

Source: www.localgovernmentlawyer.co.uk

OFT clears Google’s takeover of Waze – OUT-LAW.com

Posted November 13th, 2013 in competition, internet, mergers, news, ombudsmen, takeovers by tracey

“The Office of Fair Trading (OFT) has cleared Google’s takeover of Israeli-based mapping technology company Waze Mobile after finding it does not raise competition concerns.”

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OUT-LAW.com, 12th November 2013

Source: www.out-law.com

Sainsbury’s vs Tesco dispute winds up in court – The Independent

Posted October 30th, 2013 in advertising, complaints, judicial review, news, ombudsmen by sally

“A bitter dispute between Sainsbury’s and Tesco is set to hit the courts after the UK’s second biggest supermarket said it would seek a judicial review into the advertising watchdog’s decision not to uphold a complaint against their bigger rival.”

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The Independent, 30th October 2013

Source: www.independent.co.uk

Press regulation: The 10 major questions – BBC News

“The Royal Charter on press regulation is expected to be approved later. What are the major questions that have defined the debate?”

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BBC News, 30th October 2013

Source: www.bbc.co.uk

Sender of unlawful spam messages successfully appeals against ICO’s £300,000 fine – OUT-LAW.com

Posted October 28th, 2013 in advertising, appeals, fines, news, ombudsmen, privacy, telecommunications by sally

“A sender of unlawful spam text messages has successfully appealed against a watchdog’s decision to fine him £300,000 over the activity after an Information Rights Tribunal ruled that insufficient damage or distress had been caused to recipients to merit the penalty being imposed.”

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OUT-LAW.com, 25th October 2013

Source: www.out-law.com

Ex-officer sues Met police over alleged racist abuse – The Guardian

“The Metropolitan police is being sued by a former constable who claims he was racially abused in a three-year campaign by supervising officers.”

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The Guardian, 25th October 2013

Source: www.guardian.co.uk

Ombudsman could rule on Church of England disputes – Daily Telegraph

Posted October 28th, 2013 in Church of England, clergy, complaints, equality, news, ombudsmen, women by sally

“Church of England proposes setting up an ombudsman to handle complaints arising from the introduction of women bishops.”

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Daily Telegraph, 25th October 2013

Source: www.telegraph.co.uk

Ofcom to launch unprecedented review of mobile phone speeds as shock figures reveal 3G “non-spots” – Daily Telegraph

Posted October 25th, 2013 in news, ombudsmen, reports, telecommunications by sally

Britain’s mobile phone operators could be forced by Government to invest more in next generation services after ‘shocking’ figures showed thousands of miles of roads have no 3G coverage at all.

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Daily Telegraph, 24th October 2013

Source: www.telegraph.co.uk

Inquest finds police failings over killings of woman and toddler son – The Guardian

Posted October 23rd, 2013 in complaints, domestic violence, inquests, inquiries, mental health, murder, news, ombudsmen, police by tracey

“Police failings ‘more than minimally’ contributed to the deaths of a pregnant mother and child who were stabbed to death by the woman’s former partner days after she went to the police for help, an inquest jury has ruled.”

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The Guardian, 22nd October 2013

Source: www.guardian.co.uk

Ofsted fairness standards graded inadequate – Halsbury’s Law Exchange

“The Care Quality Commission has made headlines recently with the focus on inadequacies in its processes as a regulator and its failure to spot sub-standard and even dangerous levels of care. Its fellow regulator Ofsted, however, is more likely to be accused of being over – rather than under – zealous, but its approach has been subject to far less scrutiny.”

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Halsbury’s Law Exchange, 18th October 2013

Source: www.halsburyslawexchange.co.uk

Crown Prosecution Service admits misleading public over complaints – The Guardian

“The Crown Prosecution Service has admitted publishing misleading records of complaints made about its performance.”

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The Guardian, 15th October 2013

Source: www.guardian.co.uk

Stuart Lawrence race complaint against Met upheld – BBC News

“A Metropolitan Police officer accused of racial discrimination against the brother of Stephen Lawrence has a ‘case to answer for misconduct’, the police watchdog has said.”

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BBC News, 12th October 2013

Source: www.bbc.co.uk

HMP Oakwood: ‘Serious failings’ over inmate’s death – BBC News

Posted October 10th, 2013 in news, ombudsmen, prisons, reports by tracey

“The Prison Ombudsman has identified ‘serious failings’ by staff at the UK’s largest privately-run prison after the death of an inmate.”

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BBC News, 10th October 2013

Source: www.bbc.co.uk

Failure to respond to FOI request more promptly than ‘long stop’ 20 days deadline needs to be justified, says watchdog – OUT-LAW.com

“Public authorities may need to maintain a record to justify why they are unable to respond to freedom of information (FOI) requests more promptly than within 20 working days after the Information Commissioner’s Office (ICO) released new guidance.”

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OUT-LAW.com, 8th October 2013

Source: www.out-law.com

Watchdog warning over ‘unnecessary’ gagging clauses – BBC News

“The use of ‘gagging clauses’ risks stopping employees from speaking out about failures in the public sector, the National Audit Office has warned.”

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BBC News, 8th October 2013

Source: www.bbc.co.uk

Significant changes to corporate crime regime on the way as National Crime Agency launches – OUT-LAW.com

Posted October 9th, 2013 in bribery, corruption, fraud, news, ombudsmen, penalties, whistleblowers by sally

“US-style incentives for whistleblowers against corporate fraud, bribery and corruption offences could be introduced in the UK following the launch of the new National Crime Agency (NCA), an expert has said.”

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OUT-LAW.com, 8th October 2013

Source: www.out-law.com