Jimmy Carr’s ‘offensive’ dwarf joke broke broadcasting rules, says watchdog – The Guardian

Posted January 26th, 2016 in BBC, codes of practice, complaints, media, news by sally

‘Jimmy Carr’s joke about dwarves on BBC1’s The One Show was offensive and broke broadcasting rules, the media watchdog has said.’

Full story

The Guardian, 25th January 2016

Source: www.guardian.co.uk

Whistleblower judge: austerity policies have made courts dangerous – The Guardian

‘A district judge who is suing the Ministry of Justice after whistleblowing her complaints about courtroom dangers – death threats, violent claimants and hostage-taking – has spoken out for the first time about her experience of an under-resourced justice system.’

Full story

The Guardian, 23rd January 2016

Source: www.guardian.co.uk

Paedophile killer Sarah Sands’ sentence extended – BBC News

Posted January 25th, 2016 in appeals, child abuse, complaints, homicide, news, sentencing by sally

‘A woman who stabbed a paedophile to death in east London has had her three-and-a-half-year jail sentence more than doubled.’

Full story

BBC News, 22nd January 2016

Source: www.bbc.co.uk

Almost half of asylum seekers unhappy with their lawyers, report finds – Legal Futures

Posted January 19th, 2016 in asylum, complaints, immigration, law firms, legal representation, news, reports, solicitors by sally

‘Almost half of asylum seekers are not satisfied with the service provided by their lawyers, a report for the Solicitors Regulation Authority (SRA) and the Legal Ombudsman (LeO) has found.’

Full story

Legal Futures, 18th January 2016

Source: www.legalfutures.co.uk

Corset ad promising ‘sexy, tiny waist’ banned for being irresponsible – The Guardian

Posted January 13th, 2016 in advertising, complaints, media, news by sally

‘A TV ad showing women using a corset to squeeze their waists to a “sexy, tiny” size has been banned for being irresponsible.’

Full story

The Guardian, 13th January 2016

Source: www.guardian.co.uk

BuzzFeed breaks UK ad rules over misleading advertorial – The Guardian

Posted January 13th, 2016 in advertising, codes of practice, complaints, internet, news by sally

‘BuzzFeed has broken the UK advertising rules for failing to make it clear that an article on “14 laundry fails” that promoted Dylon was an online advertorial paid for by the dye brand.’

Full story

The Guardian, 13th January 2016

Source: www.guardian.co.uk

Traveller Movement condemns Met Police inquiry into racism as ‘a whitewash’ – The Independent

Posted January 11th, 2016 in appeals, complaints, inquiries, internet, news, ombudsmen, police, racism, travellers by sally

‘The Metropolitan Police is examining whether its staff need to change the way they engage with members of the two ethnic minority groups, despite its official investigation into the racism claims concluding without any officers being formally disciplined or charged.’

Full story

The Independent, 9th January 2016

Source: www.independent.co.uk

Taxi driver told to pay more than £9,000 in costs after losing council appeal – Local Government Lawyer

Posted January 8th, 2016 in appeals, complaints, costs, licensing, news, taxis by sally

‘A taxi driver in Kent has been ordered to pay more than £9,000 in costs after losing an appeal against a council’s decision to suspend his licence.’

Full story

Local Government Lawyer, 6th January 2016

Source: www.localgovernmentlawyer.co.uk

More lawyers to review ‘unduly lenient’ sentences after complaints soar – The Guardian

Posted January 6th, 2016 in appeals, attorney general, complaints, news, sentencing, statistics by sally

‘More lawyers are to be recruited to a scheme that reviews “unduly lenient” sentences after a sharp rise in the number of complaints about judges’ decisions on jail terms.’

Full story

The Guardian, 6th January 2016

Source: www.guardian.co.uk

Plebgate police inspector guilty of misconduct, disciplinary panel rules – The Guardian

Posted December 18th, 2015 in complaints, defamation, disciplinary procedures, news, police, professional conduct by sally

‘A Police Federation official accused of giving a misleading account of a meeting with Plebgate row MP Andrew Mitchell has been found guilty of breaching standards of professional behaviour.’

Full story

The Guardian, 18th December 2015

Source: www.guardian.co.uk

Nurofen makers under investigation after court rules on misleading adverts – The Guardian

Posted December 15th, 2015 in advertising, complaints, medicines, news by sally

‘The UK’s advertising watchdog is investigating claims made by the makers of Nurofen after an Australian court ordered the company to step selling several versions of the popular painkiller.’

Full story

The Guardian, 15th December 2015

Source: www.guardian.co.uk

Explicit sex ads were ‘irresponsibly placed’ in children’s smartphone app – The Guardian

Posted December 9th, 2015 in advertising, children, complaints, computer programs, news, telecommunications by sally

‘A company promoting sexual liaisons using pictures of a naked woman has been reprimanded for running ads in a children’s smartphone game.’

Full story

The Guardian, 9th December 2015

Source: www.guardian.co.uk

Peter Miller murder: 170 exhibits destroyed, returned or lost – BBC News

Posted December 8th, 2015 in complaints, evidence, murder, news, police by sally

‘The brother of a man murdered 31 years ago is to complain to a police force after it emerged 170 case exhibits had been destroyed, returned or lost.’

Full story

BBC News, 8th December 2015

Source: www.bbc.co.uk

National Advice Clinic fined for six million cold calls – BBC News

Posted December 3rd, 2015 in complaints, fines, news, telecommunications by sally

‘A company which made almost six million nuisance calls in the space of six months has been fined £850,000.’

Full story

BBC News, 2nd December 2015

Source: www.bbc.co.uk

Dyson advert sucks, says watchdog – The Guardian

Posted December 2nd, 2015 in advertising, complaints, news, ombudsmen, statistics by sally

‘Advertising Standards Authority upholds complaint by Gtech over press and YouTube campaign, saying tests “did not reflect normal conditions”.’

Full story

The Guardian, 2nd December 2015

Source: www.guardian.co.uk

Bride-to-be used fake email addresses to win £25,000 wedding competition – The Guardian

Posted December 2nd, 2015 in advertising, compensation, complaints, electronic mail, marriage, news, ombudsmen by sally

‘A bride-to-be tried to win a competition for a £25,000 wedding by using thousands of fake email addresses to secure the highest vote.’

Full story

The Guardian, 2nd December 2015

Source: www.guardian.co.uk

Cloud storage providers to face investigation by regulators – BBC News

Posted December 1st, 2015 in competition, complaints, consumer protection, internet, news by sally

‘An investigation is to be launched into whether internet users are being charged unfairly when they use cloud storage services. The Competition and Markets Authority (CMA) said some providers may be breaching consumer laws.’

Full story

BBC News, 1st December 2015

Source: www.bbc.co.uk

Police’s ’12 errors’ as investigation into death of toddler Poppi Worthington went nowhere – Daily Telegraph

Posted November 26th, 2015 in children, complaints, injunctions, inquests, news, police, public interest by sally

‘A judge has listed 12 separate errors made by police as they investigated the death of Poppi Worthington, finally lifting a veil of secrecy that has barred the public from knowing anything about how the toddler died three years ago.’

Full story

Daily Telegraph, 25th November 2015

Source: www.telegraph.co.uk

Essex Police cleared over Lewis Daynes rape investigation – BBC News

Posted November 26th, 2015 in complaints, news, police, rape, sexual grooming by sally

‘A police force has been cleared of blame for the way it investigated a teenager who went on to murder a 14-year-old boy he met online.’

Full story

BBC News, 26th November 2015

Source: www.bbc.co.uk

Are firms discriminating against you because of age? Here’s how to check – Daily Telegraph

‘We look at how the ombudsman deals with complaints about age discrimination.’

Full story

Daily Telegraph, 25th November 2015

Source: www.telegraph.co.uk