Consumer Insurance (Disclosure and Representations) Act 2012 – legislation.gov.uk
Consumer Insurance (Disclosure and Representations) Act 2012 published
Source: www.legislation.gov.uk
Category: consumer protection
OFT pulls the plug on Yes Loans – The Guardian
“The Office of Fair Trading is revoking the consumer credit licence of one of the UK’s largest unsecured credit brokers for ‘deceitful and oppressive business practices’. If successful, it will put payday loans broker Yes Loans out of business – but the firm has 28 days to appeal and can continue arranging new loans in that time due to limitations in consumer credit regulations.”
The Guardian, 8th March 2012
Source: www.guardian.co.uk
EDF to payout £4.5m to customers following Ofgem investigation – Daily Telegraph
“Ofgem’s investigation found that EDF Energy’s processes led to breaches of its marketing licence conditions. The energy giant has now offered to pay a £4.5 million package to help vulnerable consumers and its actions mark an important step forward by the company in improving consumers trust.”
Daily Telegraph, 9th March 2012
Source: www.telegraph.co.uk
Mars Rio Ferdinand and Katie Price Twitter advert cleared – BBC News
“A Mars marketing campaign has been cleared by the Advertising Standards Authority (ASA) in its first investigation involving Twitter.”
BBC News, 7th March 2012
Source: www.bbc.co.uk
Ombudsman sets out relationship with new Financial Conduct Authority – OUT-LAW.com
“The Financial Ombudsman Service (FOS) has set out how it intends to co-operate with new regulator the Financial Conduct Authority .”
OUT-LAW.com, 24th February 2012
Source: www.out-law.com
Legal wrangle throws spotlight on food labelling – The Independent
“A landmark legal case revolving around a batch of frozen pigs’ tongues could change the way food use-by dates are enforced in the country. High Court judges ruled earlier last week that a business accused of selling food past its use-by date could counter a prosecution under food labelling laws by showing the product had in fact not needed a use-by date. Consumer experts fear that this interpretation could allow retailers to sell out-of-date food. The matter is being viewed as a test case for use-by dates, and similar cases across the country are being put on hold while it is dealt with.”
The Independent, 26th February 2012
Source: www.independent.co.uk
Payday loan firms to be investigated by OFT – The Guardian
“Payday loan companies will come under fresh scrutiny after the Office of Fair Trading (OFT) launched a review of the sector amid concerns some lenders are taking advantage of people in financial difficulty.”
The Guardian, 24th February 2012
Source: www.guardian.co.uk
CPP shares suspended on stock exchange – The Guardian
“Major banks could become embroiled in another mis-selling scandal after shares in CPP, the embattled credit card insurer, were suspended on the London Stock Exchange after a Financial Services Authority investigation.”
The Guardian, 20th February 2012
Source: www.guardian.co.uk
Banks could face competition probe if they do not improve service, OFT warns – OUT-LAW.com
“The UK’s ‘big four’ lending banks could face a referral to the Competition Commission (CC) and potential break-up if they do not change their approach to consumer banking, the head of regulator the Office of Fair Trading (OFT) has warned.”
OUT-LAW.com, 20th February 2012
Source: www.out-law.com
Ofcom targets phone and broadband switching ‘slammers’ – BBC News
“Landline phone and internet providers which switch customers to their service without their consent – a process known as ‘slamming’ – are being targeted by Ofcom.”
BBC News, 9th February 2012
Source: www.bbc.co.uk
Gyms face crackdown on long-term contracts – The Guardian
“Ruling expected after the Office of Fair Trading warns fitness centres for a second time within a year over unfair agreements.”
The Guardian, 25th January 2012
Source: www.guardian.co.uk
Microsoft to sue Comet over ‘fake’ Windows discs – The Guardian
“Microsoft is to sue UK electronics retailer Comet for making tens of thousands of allegedly unauthorised CDs for its Windows operating system and selling them to customers. The US computing giant has issued proceedings against Comet for allegedly creating more than 94,000 counterfeit ‘recovery discs’ for its Windows Vista and Windows XP operating systems and selling them to customers.”
The Guardian, 4th January 2012
Source: www.guardian.co.uk
Government to ban payment surcharges before end of 2012 – OUT-LAW.com
“Companies will be prohibited from charging consumers “excessive” payment surcharges before the end of next year, the Government has said.”
OUT-LAW.com, 23rd December 2011
Source: www.out-law.com
Private health insurance market faces investigation – Daily Telegraph
“The Office of Fair Trading has referred the privately funded healthcare industry to the Competition Commission after it found a number of features that prevent, restrict or distort competition in the £5bn UK private healthcare market.”
Daily Telegraph, 8th December 2011
Source: www.telegraph.co.uk
Groupon to be investigated by Office of Fair Trading – The Guardian
“The Office of Fair Trading is to launch an investigation into Groupon after the daily deals website was found to have broken UK advertising regulations almost 50 times in less than a year.”
The Guardian, 2nd December 2011
Source: www.guardian.co.uk
Common European Sales Law – Law Commission
“An optional system of European contract law advice to the UK Government published.”
Law Commission, 10th November 2011
Source: www.justice.gov.uk/lawcommission
OFT tells Carcraft vehicle supermarket to improve practices – The Guardian
“The Office of Fair Trading (OFT) has taken enforcement action against car supermarket group Carcraft after it found the firm was failing to carry out pre-sale vehicle inspections, had refused to repair or replace faulty vehicles, and was not clearly explaining the terms of motor finance policies it sold.”
The Guardian, 9th November 2011
Source: www.guardian.co.uk
Npower fined £2m by Ofgem – Daily Telegraph
“Ofgem has handed npower a £2 million penalty for breaching regulations in handling customer complaints.”
Daily Telegraph, 31st October 2011
Source: www.telegraph.co.uk
Office of Fair Trading takes steps to shut Yes Loans – BBC News
“The Office of Fair Trading (OFT) is taking steps to close down a company which claims to process thousands of loan applications a week.”
BBC News, 29th October 2011
Source: www.bbc.co.uk
