LSB sets the complaint handling agenda – Legal Service Board

Posted July 30th, 2012 in complaints, consumer protection, legal profession, news by sally

“The Legal Services Board (LSB) is reminding all regulators of their important role in making sure lawyers deal properly with complaints – and stressing the need for both regulators and lawyers to learn from what they reveal.”

Full story (PDF)

Legal Services Board, 30th July 2012