“More consistent” consumer complaints handling promised as part of Ofcom’s review of dispute resolution – OUT-LAW.com

Posted August 24th, 2012 in complaints, consumer protection, dispute resolution, news, telecommunications by sally

“Changes to the way official alternative dispute resolution (ADR) schemes work will lead to consistent outcomes for consumers making complaints about telephone, mobile or broadband services, Ofcom has announced.”

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OUT-LAW.com, 23rd August 2012

Source: www.out-law.com