‘Unfair’ supermarkets could face hefty fines under new watchdog – The Guardian

Posted December 5th, 2012 in competition, consumer protection, fines, news, unfair commercial practices by sally

“Large UK supermarkets which abuse their power in the marketplace and treat suppliers ‘unfairly’ could be fined by a new watchdog under changes announced by the Department for Business.”

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The Guardian, 4th December 2012

Source: www.guardian.co.uk

Supermarkets agree to prices and discounts code – BBC News

Posted November 30th, 2012 in advertising, consumer protection, news, unfair commercial practices by tracey

“Eight supermarkets have agreed to ensure that special offers and price promotions are fair. The Office of Fair Trading (OFT) has been investigating the way prices are displayed, advertised and promoted in stores.”

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BBC News, 30th November 2012

Source: www.bbc.co.uk

Points of review – The Lawyer

Posted November 28th, 2012 in consumer protection, legal education, legal profession, news, reports by sally

“The widely criticised Legal Education and Training Review is in its final stages. Opinion is divided on whether it will achieve its objectives.”

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The Lawyer, 26th November 2012

Source: www.thelawyer.com

Online behavioural advertising transparency and opt out requirements to be set out in UK advertising rules – OUT-LAW.com

“Behavioural advertising networks will be subject to UK advertising rules from February next year, the advertising regulator has said.”

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OUT-LAW.com, 22nd November 2012

Source: www.out-law.com

Government threatens to legislate if voluntary consumer data access standards are not adhered to by mobile, energy and financial services firms – OUT-LAW.com

“Financial services, mobile telecoms and energy companies will be compelled by law to provide consumers with data they hold about their transactions or consumption in an ‘electronic, machine readable’ format, upon request, if they do not do so voluntarily, the Government has said.”

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OUT-LAW.com, 20th November 2012

Source: www.out-law.com

Payday loan firms warned over lending and debt collection – BBC News

Posted November 20th, 2012 in consumer credit, consumer protection, debts, news, reports by sally

“The payday loan industry has been warned to improve the way it lends money and collects debts, or face sanctions.”

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BBC News, 20th November 2012

Source: www.bbc.co.uk

OFT to investigate fairness of personalised pricing – OUT-LAW.com

Posted November 16th, 2012 in consumer protection, internet, news by tracey

“The Office of Fair Trading (OFT) will investigate the use of ‘personalised pricing’ in a bid to discover if the practice treats consumers fairly.”

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OUT-LAW.com, 15th November 2012

Source: www.out-law.com

 

Payment surcharge ban should apply to all businesses, says OFT – OUT-LAW.com

Posted November 12th, 2012 in consumer protection, fees, news by sally

“A ban on payment surcharges above the cost of processing a transaction should apply to all businesses, the Office of Fair Trading (OFT) has said.”

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OUT-LAW.com, 9th November 2012

Source: www.out-law.com

Civil courts could get powers to enforce compensation for wronged consumers – OUT-LAW.com

Posted November 8th, 2012 in civil justice, compensation, consumer protection, courts, enforcement, news by sally

“New powers that could make it easier for consumers to demand reimbursement from companies who have overcharged or mis-sold them products have been proposed by the Government.”

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OUT-LAW.com, 7th November 2012

Source: www.out-law.com

Civil enforcement remedies – consultation on extending the range of remedies available to public enforcers of consumer law – Department for Business Innovation and Skills

Posted November 6th, 2012 in consultations, consumer protection, enforcement, news by sally

“The consultation sets out proposals to extend the range of remedies available to enforcers of consumer law.”

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Department for Business Innovation and Skills, 5th November 2012

Source: www.bis.gov.uk

Ad watchdog to launch crackdown on misleading internet ads – Daily Telegraph

Posted October 29th, 2012 in advertising, complaints, consumer protection, internet, news, ombudsmen by sally

“The advertising watchdog will launch a crackdown next year on businesses that run misleading internet ads that rip off consumers.”

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Daily Telegraph, 27th October 2012

Source: www.telegraph.co.uk

OFT sets out details of its new power to suspend consumer credit licenses – OUT-LAW.com

Posted October 26th, 2012 in bills, consultations, consumer credit, consumer protection, licensing, news by tracey

“Consumer watchdog the Office of Fair Trading (OFT) has set out details of how it intends to use a new power which will allow it to suspend the licenses of rogue lenders with immediate effect in some circumstances.”

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OUT-LAW.com, 24th October 2012

Source: www.out-law.com

Lenders banned from discriminating against ‘mortgage prisoners’, watchdog says – Daily Telegraph

Posted October 26th, 2012 in consumer protection, financial regulation, mortgages, news by tracey

“Lenders are to be banned from discriminating against ‘mortgage prisoners’ who are unable to get new loans because of negative equity.”

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Daily Telegraph, 25th October 2012

Source: www.telegraph.co.uk

OFT intervenes over £52m ‘tax’ on school uniforms – Daily Telegraph

Posted October 26th, 2012 in competition, consumer protection, news, school children by tracey

“Head teachers are being told to overhaul school uniform policies after it emerged that parents were being hit by a punitive ‘tax’ on sweaters, shirts, blazers and ties.”

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Daily Telegraph, 25th October 2012

Source: www.telegraph.co.uk

Costly ‘prizes’ firms breach EU law, judges rule – The Independent

Posted October 18th, 2012 in consumer protection, EC law, news, unfair commercial practices by sally

“Companies tantalising consumers with ‘prizes’ which then cost money to claim or use are breaching EU law, judges ruled today.”

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The Independent, 18th October 2012

Source: www.independent.co.uk

Boots baby shampoo ad banned as less than 5% is organic – The Guardian

Posted October 17th, 2012 in advertising, complaints, consumer protection, news, ombudsmen by tracey

“A Boots ad for an ‘organic’ baby shampoo has been banned after a watchdog found that fewer than 5% of the ingredients in the product were natural.”

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The Guardian, 17th October 2012

Source: www.guardian.co.uk

Repeal of property sales law will pose risks for housebuilders, says expert – OUT-LAW.com

“The Government’s decision to repeal a law designed for regulating property sales and rely on general consumer protection legislation instead will expose housebuilders to new risks and increase their costs at a time when they can scarcely afford it.”

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OUT-LAW.com, 15th October 2012

Source: www.out-law.com

Will-writing should be reserved, super-regulator recommends – Law Society’s Gazette

Posted September 28th, 2012 in consumer protection, news, wills by tracey

“Will-writing, estate administration and probate should only be carried out by regulated legal professionals to give greater protection to consumers, the Legal Services Board has proposed.”

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Law Society’s Gazette, 27th September 2012

Source: www.lawgazette.co.uk

 

OFT issues guidance to online retailers over delivering to remote areas – OUT-LAW.com

Posted September 21st, 2012 in consumer protection, electronic commerce, news by tracey

“Retailers should make it clear from the outset when residents of remote areas will be charged extra for delivery in online sales, consumer protection regulator the Office of Fair Trading (OFT) has said.”

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OUT-LAW.com, 20th September 2012

Source: www.out-law.com

OFT launches review into price of petrol – The Independent

Posted September 5th, 2012 in competition, consumer protection, news, transport by sally

“The Office of Fair Trading today launched a review into whether reductions in the price of crude oil are being passed on to motorists.”

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The Independent, 5th September 2012

Source: www.independent.co.uk