999 calls: When do assurances of help give rise to a duty of care? – UK Police Law Blog
‘The working assumption of most police lawyers is that a common law duty of care will not arise where call handlers tell 999 callers that the police will attend and assist. The judgment in Sherratt v Chief Constable of GMP [2018] EWHC 1746 (QB) demonstrates that a more careful analysis is required. In this case, some fairly common and non-specific assurances were sufficient to give rise to a duty of care.’
UK Police Law Blog, 27th July 2018
Source: ukpolicelawblog.com