Police officer who shot unarmed black youth worker was ‘following procedure’, watchdog finds – The Independent

Posted April 2nd, 2019 in codes of practice, news, ombudsmen, police, racism, weapons by sally

‘A police officer who shot an unarmed black man on his way to the shops was “following procedure”, a watchdog has found.’

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The Independent, 1st April 2019

Source: www.independent.co.uk

Fraud victims let down by ‘inconsistent policing’ – BBC News

Posted April 2nd, 2019 in fraud, news, ombudsmen, police, standards, statistics, victims by sally

‘Some police forces are actively seeking reasons to drop investigations into fraud, a watchdog’s report has warned. Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services said an “inconsistent” approach to policing fraud in England and Wales left the public at high risk of scams.’

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BBC News, 2nd April 2019

Source: www.bbc.co.uk

Financial ombudsman clarifies Equality Act powers – OUT-LAW.com

Posted April 1st, 2019 in equality, financial regulation, news, ombudsmen by sally

‘The head of the UK’s Financial Ombudsman Service (FOS) has confirmed that the body has the power to require financial services firms to make reasonable adjustments for consumers with disabilities or to stop discriminating against people with other ‘protected characteristics’ where it considers they have not been treated fairly, and has already done so on occasion.’

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OUT-LAW.com, 29th March 2019

Source: www.out-law.com

Council broke law over deprivation of liberty, ombudsman rules – The Guardian

‘A council deliberately broke the law by failing to properly assess whether thousands of vulnerable people were illegitimately kept under continuous and restrictive supervision by care home staff, the local government and social care ombudsman has ruled.’

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The Guardian, 1st April 2019

Source: www.theguardian.com

City watchdog fines Goldman Sachs £34.4m for misreporting – The Guardian

Posted March 29th, 2019 in banking, financial regulation, fines, news, ombudsmen by sally

‘Goldman Sachs has been fined £34.4m by the City regulator for misreporting millions of transactions over a decade.’

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The Guardian, 28th March 2019

Source: www.theguardian.com

Iran TV station did not break rules over interview praising attack – Ofcom – The Guardian

Posted March 27th, 2019 in codes of practice, complaints, Iran, media, news, ombudsmen, terrorism by sally

‘Iran International did not breach the broadcasting code by interviewing a spokesman for a separatist group who praised last September’s terrorist attack in the Iranian city of Ahvaz, the British regulator Ofcom has ruled.’

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The Guardian, 26th March 2019

Source: www.theguardian.com

Firm told to compensate transgender client for using birth name – Legal Futures

Posted March 26th, 2019 in change of name, compensation, law firms, news, ombudsmen, transgender persons by sally

‘A law firm that addressed a transgender woman by her birth name has been ordered to pay compensation by the Legal Ombudsman (LeO).’

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Legal Futures, 26th March 2019

Source: www.legalfutures.co.uk

Advertising watchdog rules fake autism ‘cure’ adverts must stop – BBC News

‘Advertising watchdog the Advertising Standards Authority (ASA) has ordered 150 homeopaths operating in the UK to stop claiming they can cure autism.’

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BBC News, 22nd March 2019

Source: www.bbc.co.uk

‘In probation, we’re poorly paid and the caseloads are unmanageable’ – The Guardian

‘Chris Grayling’s 2013 reforms have cost more, yet failed to cut reoffending or reduce staff shortages.’

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The Guardian, 13th March 2019

Source: www.theguardian.com

Birmingham primary school in LGBT row cleared by watchdog – The Guardian

‘A Birmingham primary school at the centre of a dispute with parents over lessons about LGBT rights has been cleared of any wrongdoing by Ofsted.’

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The Guardian, 12th March 2019

Source: www.theguardian.com

FCA confirms new ombudsman service award limit – OUT-LAW.com

Posted March 12th, 2019 in compensation, complaints, financial regulation, news, ombudsmen by sally

‘Financial firms could be ordered to pay up to £350,000 in compensation by a UK ombudsman in response to complaints raised about their acts or omissions from April this year.’

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OUT-LAW.com, 11th March 2019

Source: www.out-law.com

Lords urge tougher rules for tech firms – BBC News

Posted March 11th, 2019 in data protection, internet, news, ombudsmen, parliament, privacy, regulations, standards by sally

‘Tech firms, such as Google and Facebook, must improve their “inadequate” responses to privacy and data breaches and anti-social content, a House of Lords report says.’

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BBC News, 9th March 2019

Source: www.bbc.co.uk

Youth prison put inmates in solitary confinement for up to 23 hours a day – The Guardian

‘A prison for young adults has been placed in special measures by the government after it was found that inmates were locked alone in their cells for up to 23 hours a day – a practice campaigners have described as de facto solitary confinement.’

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The Guardian, 9th March 2019

Source: www.theguardian.com

House of Lords report calls for digital super-regulator – The Guardian

Posted March 11th, 2019 in children, duty of care, internet, news, ombudsmen, parliament, regulations, standards by sally

‘The House of Lords has called for the creation of a digital super-regulator to oversee the different bodies charged with safeguarding the internet and replace the “clearly failing” system of self-regulation by big technology companies.’

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The Guardian, 9th March 2019

Source: www.theguardian.com

CQC rebuked for failure to prosecute charity over care home abuse – The Guardian

‘The health and social care regulator has been heavily criticised for issuing only a fixed penalty notice to a charity that ran a care home where autistic people were taunted, bullied and humiliated.’

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The Guardian, 10th March 2019

Source: www.theguardian.com

‘Dangerous’ part-privatisation of probation services costing taxpayers extra £467m, watchdog finds – The Independent

‘The number of criminals being sent back to prison for violating licence conditions has skyrocketed since the government’s “dangerous” part-privatisation of probation services, a watchdog has found.’

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The Independent, 1st March 2019

Source: www.independent.co.uk

Lip filler advert banned after it suggested procedure was ‘as commonplace’ as getting haircut – Daily Telegraph

Posted February 27th, 2019 in advertising, children, complaints, cosmetic surgery, news, ombudsmen by sally

‘An advert for lip fillers has been banned for suggesting the procedure was “as commonplace as getting your hair done”.’

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Daily Telegraph, 27th February 2019

Source: www.telegraph.co.uk

Gambling ads guidance promotes data and social media tools – OUT-LAW.com

Posted February 15th, 2019 in advertising, children, codes of practice, gambling, internet, news, ombudsmen, regulations by sally

‘Stricter standards will apply to gambling adverts in the UK from April this year as regulators address the risk of “irresponsible” marketing and seek to protect children from harm.’

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OUT-LAW.com, 13th February 2019

Source: www.out-law.com

Council did not do enough to protect young child from harm, Ombudsman finds – Local Government Lawyer

‘A young child was left with life-long injuries after a council missed opportunities to protect him from his mother’s violent partner, a Local Government and Social Care Ombudsman investigation has found.’

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Local Government Lawyer, 8th February 2019

Source: www.localgovernmentlawyer.co.uk

Sheffield tree protesters win wrongful arrest payout – The Guardian

‘Campaigners who were wrongfully detained while protesting against tree felling in Sheffield have been given a £24,300 payout by South Yorkshire police.’

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The Guardian, 4th February 2019

Source: www.theguardian.com