IPPC say South Wales Police let down woman in hammer attack – BBC News

‘A woman attacked by her partner with a claw hammer was put at “serious risk” by South Wales Police, despite her reporting him to them, the Independent Police Complaints Commission has said.

Full story

BBC News, 11th June 2014

Source: www.bbc.co.uk

Police racism: Top forces in the dock over failure of 94 discrimination inquiries – The Independent

Posted June 5th, 2014 in complaints, news, police, race discrimination, reports by sally

‘Three of Britain’s biggest police forces face damning criticism over their failure to hold racist officers to account after it emerged that their internal investigations have failed to uphold a single discrimination complaint from members of the public.’

Full story

The Independent, 4th June 2014

Source: www.independent.co.uk

Rihanna Rogue perfume ad restricted due to ‘sexually suggestive’ image – The Guardian

Posted June 4th, 2014 in advertising, children, complaints, news, ombudsmen, women by sally

‘Advertising Standards Authority says poster can only be displayed in areas where it is unlikely to be seen by children.’

Full story

The Guardian, 4th June 2014

Source: www.guardian.co.uk

Mark Duggan death: Shooting ‘not rigorously examined’ – BBC News

‘The coroner at the inquest into the death of Mark Duggan, who was shot dead by police in 2011, has published a series of “concerns” about the case.’

Full story

BBC News, 4th June 2014

Source: www.bbc.co.uk

‘New press regulator will result in more false stories that victimise the weak’ – The Guardian

Posted June 2nd, 2014 in complaints, freedom of expression, inquiries, media, news by sally

‘The big newspaper groups are setting up their own industry watchdog, Ipso, but it will be a toothless creature loyal only to its keepers, not the public.’

Full story

The Guardian, 31st May 2014

Source: www.guardian.co.uk

Stephen Lawrence murder: IPCC to investigate officers – BBC News

Posted June 2nd, 2014 in complaints, inquiries, murder, news, police, professional conduct by sally

‘Claims of “discreditable conduct” by Metropolitan Police officers after the murder of teenager Stephen Lawrence are to be probed by the police watchdog.’

Full story

BBC News, 2nd June 2014

Source: www.bbc.co.uk

Mohammed Badiuzzaman jailed for strangling pregnant wife – BBC News

Posted May 28th, 2014 in complaints, married persons, murder, news, police, sentencing by sally

‘A man has been sentenced to life in prison for strangling his pregnant wife at her home in east London.’

Full story

BBC News, 27th May 2014

Source: www.bbc.co.uk

Ian Watkins: IPCC serves six police officers with gross misconduct notices – The Guardian

Posted May 22nd, 2014 in complaints, news, police, professional conduct by sally

‘The police watchdog has launched investigations into the involvement of six police officers in the case of the former Lostprophets singer Ian Watkins, who is serving 35 years for a string of child offences.’

Full story

The Guardian, 21st May 2014

Source: www.guardian.co.uk

Damian Green’s Police Federation (Constables’ Conference) speech – Home Office

‘Damian Green’s Police Federation (Constables’ Conference) speech Tuesday 20 May.’

Full story

Home Office, 20th May 2014

Source: www.gov.uk/home-office

Serco facing inquiry over claims of sexual assaults at Yarl’s Wood detention centre – The Independent

Posted May 19th, 2014 in complaints, detention, immigration, inquiries, news, sexual offences by sally

‘Outsourcing giant Serco is to be investigated by MPs after it was forced to publish an internal report into claims of repeated sexual assaults at one of its immigration detention centres.’

Full story

The Independent, 18th May 2014

Source: www.independent.co.uk

Here comes the judge – the maverick aiming to tame Britain’s raucous press – The Guardian

Posted May 16th, 2014 in complaints, freedom of expression, judges, media, news by sally

‘Lawyers and fellow judges have queued up to sing the praises of Sir Alan Moses, inaugural chair of the new press regulator.’

Full story

The Guardian, 16th May 2014

Source: www.guardian.co.uk

Legal complaint filed against GCHQ ‘hacking’ – BBC News

‘Privacy campaigners are seeking to stop GCHQ using “unlawful hacking” to help its surveillance efforts.’

Full story

BBC News, 13th May 2014

Source: www.bbc.co.uk

Rise in rogue lawyers pocketing stamp duty payments – Daily Telegraph

Posted May 9th, 2014 in complaints, fees, legal ombudsman, news, solicitors, stamp duty by sally

‘The Legal Ombudsman has seen a spike in complaints about sloppy legal work around house purchases.’

Full story

Daily Telegraph, 8th May 2014

Source: www.telegraph.co.uk

Legal Ombudsman and complaints about claims management companies – consultation on the fees framework – Ministry of Justice

Posted May 8th, 2014 in claims management, complaints, consultations, fees, legal ombudsman by sally

‘In August 2012 the Government announced its intention for customers’ complaints about poor service provided by authorised claims management companies to be dealt with by the Legal Ombudsman. The Legal Ombudsman will provide a new avenue of redress for clients of claims management companies and will assist the Claims Management Regulator in driving out poor standards and practices in the market.

This paper sets out for consultation proposals as to how the costs the Legal Ombudsman will incur in dealing with complaints about authorised claims management companies may be recovered from the authorised claims management industry.’

Full consultation

Ministry of Justice, 7th May 2014

Source: www.gov.uk/government/organisations/ministry-of-justice

Ofcom investigates Top Gear after complaint of ‘casual racism’ – Daily Telegraph

Posted May 6th, 2014 in complaints, media, news, racism by sally

‘Ofcom is to investigate Top Gear after allegations Jeremy Clarkson used a racist term during its Burma special.’

Full story

Daily Telegraph, 6th May 2014

Source: www.telegraph.co.uk

Lancashire Police cleared over strip-search Taser use – BBC News

Posted April 15th, 2014 in complaints, detention, firearms, news, police, stop and search by sally

‘Police were justified in Tasering two men who refused to take off their boxer shorts while being strip-searched, the police watchdog has said.’

Full story

BBC News, 14th April 2014

Source: www.bbc.co.uk

CPS defends decision to bring assault and rape charges against Nigel Evans – The Guardian

‘The director of public prosecutions has defended the decision to bring sex assault and rape charges against Tory MP Nigel Evans by saying it would do the same again, despite a warning from its former director Lord Macdonald that it must not “lose perspective” over high-profile cases involving historic allegations.’

Full story

The Guardian, 11th April 2014

Source: www.guardian.co.uk

Wonga TV advert banned by advertising watchdog – BBC News

Posted April 9th, 2014 in advertising, complaints, loans, media, news by sally

‘A TV advert for payday loans firm Wonga has been banned after the advertising watchdog ruled it confused the public about the interest rates that applied.’


Full story

BBC News, 9th April 2014

Source: www.bbc.co.uk

Elderly ‘suffer in silence’ under NHS care, says watchdog – Daily Telegraph

Posted April 7th, 2014 in care homes, complaints, elderly, hospitals, news, ombudsmen by sally

‘Dame Julie Mellor, the Parliamentary and Health Service Ombudsman, said elderly can be too frightened or polite to complain about inadequate care.’

Full story

Daily Telegraph, 7th April 2014

Source: www.telegraph.co.uk

North Yorkshire Police refers itself to IPCC on Savile – BBC News

Posted April 4th, 2014 in child abuse, complaints, news, police, sexual offences by sally

‘North Yorkshire Police’s handling of abuse claims made against the late DJ Jimmy Savile is to be investigated by the police watchdog.’

Full story

BBC News, 4th April 2014

Source: www.bbc.co.uk