Service by the courts – Law Society’s Gazette

‘A recent case provides clarification and guidance on the issue of service by the courts in contravention of the claimant’s instructions.’

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Law Society’s Gazette, 27th October 2014

Source: www.lawgazette.co.uk

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Payday lenders should wipe out loans in wake of Wonga ruling, experts say – The Guardian

Posted October 6th, 2014 in claims management, complaints, consumer protection, interest, loans, news by sally

‘Thousands of people who have taken out payday loans from firms other than Wonga should also have their interest and charges wiped out, say consumer and legal experts.’

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The Guardian, 3rd October 2014

Source: www.guardian.co.uk

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High Court: Commercial Agents Regulations could not override contractual choice of law – OUT-LAW.com

‘Mandatory rules governing the relationship between commercial agents and their principals in respect of the agent’s UK activities cannot override a valid jurisdiction and choice of law clause, the High Court has ruled.’

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OUT-LAW.com, 10th September 2014

Source: www.out-law.com

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Nuisance claims firms face huge fines – Ministry of Justice

Posted June 27th, 2014 in claims management, fines, personal injuries, press releases by tracey

‘Lord Faulks QC has today announced rogue claims firms providing a bad service and bombarding people with nuisance calls will face large fines.’

Full press release

Ministry of Justice, 27th June 2014

Source: www.gov.uk/government/organisations/ministry-of-justice

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Rogue CMCs to face massive new fines – Law Society’s Gazette

Posted June 27th, 2014 in claims management, fines, news, personal injuries by tracey

‘Rogue claims management companies that use information based on cold calling or spam texts could face seven-figure fines under new government powers.’

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Law Society’s Gazette, 27th June 2014

Source: www.lawgazette.co.uk

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Legal Ombudsman and complaints about claims management companies – consultation on the fees framework – Ministry of Justice

Posted May 8th, 2014 in claims management, complaints, consultations, fees, legal ombudsman by tracey

‘In August 2012 the Government announced its intention for customers’ complaints about poor service provided by authorised claims management companies to be dealt with by the Legal Ombudsman. The Legal Ombudsman will provide a new avenue of redress for clients of claims management companies and will assist the Claims Management Regulator in driving out poor standards and practices in the market.

This paper sets out for consultation proposals as to how the costs the Legal Ombudsman will incur in dealing with complaints about authorised claims management companies may be recovered from the authorised claims management industry.’

Full consultation

Ministry of Justice, 7th May 2014

Source: www.gov.uk/government/organisations/ministry-of-justice

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Amending a statement of case after limitation period has ended – Hardwicke Chambers

‘In Chandra & ors v Brooke North [2013] EWCA Civ 1559 the Court of Appeal gives practitioners and courts useful guidance about the correct approach to applications to amend introducing new claims outside limitation periods. The history of the case is a demonstration of the procedural knots and costly consequences for the parties that can be created when the lower courts go further than they should.’

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Hardwicke Chambers, 13th March 2014

Source: www.hardwicke.co.uk

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Claims management complaints service to be toughened – Ministry of Justice

Posted December 12th, 2013 in claims management, compensation, complaints, consumer protection, fines, news by sally

‘Consumers who receive a bad service from claims management companies could receive compensation following new law changes announced by Justice Minister Shailesh Vara.’

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Ministry of Justice, 10th December 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Thousands of ‘right to buy’ negligence cases piling up against conveyancers – Legal Futures

‘Law firms are facing thousands of claims for professional negligence over their involvement in “right to buy” work, it has emerged.’

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Legal Futures, 27th November 2013

Source: www.legalfutures.co.uk

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Proposals to amend the Conduct of Authorised Persons Rules: The Financial Services Perspective – Mnistry of Justice

Posted November 22nd, 2013 in claims management, codes of practice, consultations, financial regulation by tracey

‘The Claims Management Regulator proposes to make changes to the Conduct of Authorised Persons Rules that authorised claims management companies need to follow when submitting claims on behalf of consumers. The changes aim to address issues identifed by stakeholders that have reported poor behaviour such as claims management companies making speculative claims, failing to substantiate claims and not undertaking robust pre-complaint checks.’

Full press release

Ministry of Justice, 21st November 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Regulation fees paid by claims management companies – Ministry of Justice

Posted November 15th, 2013 in claims management, consultations, fees by tracey

“This consultation invites views on the fees for applications for authorisation and annual fees for the regulation year 1 April 2014 to 31 March 2015 for claims management companies.”

Full press release

Ministry of Justice, 15th November 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Rogue PPI claim companies targeted by fines and toughened regulations – Ministry of Justice

Posted November 12th, 2013 in claims management, financial regulation, fines, insurance, press releases by tracey

“Claims firms which use information gathered by unsolicited calls and texts or who provide poor quality services will face large fines under law changes announced by the Government today.”

Full press release

Ministry of Justice, 12th November 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Jackson: 6 months on – Zenith Chambers

Posted October 30th, 2013 in appeals, budgets, civil procedure rules, claims management, costs, news, time limits by sally

“It is now almost 6 months since the Brave New World of Jackson. This article considers the impact of the reforms and stated ‘culture change’.”

Full story (PDF)

Zenith Chambers, 25th October 2013

Source: www.zenithchambers.co.uk

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Jackson: six months on – New Law Journal

Posted October 30th, 2013 in appeals, budgets, civil procedure rules, claims management, costs, news, time limits by sally

“Dominic Regan serves up a survival guide.”

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New Law Journal, 29th October 2013

Source: www.newlawjournal.co.uk

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High Court: winning party should not be kept to out-of-date approved budget – Litigation Futures

Posted October 16th, 2013 in budgets, claims management, costs, news by sally

“The High Court has rejected a bid to limit a winning party’s costs to a previously approved budget where a substantially revised one was seen by the court and other party but not dealt with at the pre-trial review (PTR).”

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Litigation Futures, 16th October 2013

Source: www.litigationfutures.com

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New rules to protect customers from rogue claims firms – Ministry of Justice

“Customers taking on the services of claims management companies (CMCs) will be better protected as tough new rules come into effect.”

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Ministry of Justice, 8th July 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Mobile phone insurance firms chastised by regulator – The Guardian

“Millions of people should now receive better protection from their mobile phone insurance after an investigation by the main City regulator uncovered examples of ‘unfair’ terms, poor product design and inadequate complaints handling.”

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The Guardian, 27th June 2013

Source: www.guardian.co.uk

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Claims management companies that break the rules will be named online – Ministry of Justice

Posted June 10th, 2013 in claims management, consumer protection, news, personal injuries by sally

“Consumers will be able to check if claims management companies (CMCs) are subject to investigation with the launch of a new online tool.”

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Ministry of Justice, 7th June 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Cold-call company ordered to pay £1,000 to man called 90 times in two months – Daily Telegraph

Posted April 11th, 2013 in claims management, compensation, insurance, news, telecommunications by sally

“A cold-call company has been ordered to pay a father £1,000 after it rang him more than 90 times in just two months asking if he wanted to reclaim mis-sold payment protection insurance (PPI).”

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Daily Telegraph, 10th April 2013

Source: www.telegraph.co.uk

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New rules for CMCs – Ministry of Justice

Posted April 8th, 2013 in claims management, codes of practice, contracts, news, regulations by sally

“Get a signature on the dotted line or there is no contract, warns the Claims Management Regulator as tough new Conduct Rules for claims management companies (CMCs) are announced.”

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Ministry of Justice, 8th April 2013

Source: www.justice.gov.uk

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