Neuberger: ODR may become only route to justice for smaller claims – but Bar is looking for alternatives – Legal Futures

‘Online dispute resolution (ODR) could be the only way of ensuring access to justice in moderate-sized claims in future – but the Bar Council is trying to find an alternative that retains hearings, according to the president of the Supreme Court.’

Full story

Legal Futures, 27th April 2016

Source: www.legalfutures.co.uk

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Amended costs management rules come into force – Litigation Futures

‘The amended costs management rules came into force today as part of the latest CPR update, following the review carried out by a Civil Procedure Rules Committee group headed by Mr Justice Coulson.’

Full story

Litigation Futures, 6th April 2016

Source: www.litigationfutures.com

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Nuisance calls by ‘ambulance chasers’ soar despite attempts at crackdown – Daily Telegraph

‘One in five people receives an unsolicited, nuisance call every day in a practice fuelled by “ambulance-chasing lawyers,” a report has warned. The compensation culture, which is driven by claims management companies, has soared, despite government attempts to crack down on the practice.’

Full story

Daily Telegraph, 21st March 2016

Source: www.telegraph.co.uk

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Claims management regulation review: final report – Ministry of Justice

Posted March 17th, 2016 in claims management, reports by tracey

‘Carol Brady has now published the final report of her independent review of claims management regulation, commissioned by HM Treasury and the Ministry of Justice.’

Full report

Ministry of Justice, 16th March 2016

Source: www.gov.uk/government/organisations/ministry-of-justice

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Savers pay hundreds for bank account mis-selling claims rejected by ombudsman – Daily Telegraph

‘Financial Ombudsman Service says claims made through third-party companies much less likely to be upheld.’

Full story

Daily Telegraph, 20th February 2016

Source: www.telegraph.co.uk

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Licence stripped from company that made 40 million nuisance calls – Ministry of Justice

Posted January 13th, 2016 in claims management, licensing, news, telecommunications by sally

‘A company that made almost 40 million nuisance calls in just 3 months has today had its licence revoked by the Claims Management Regulator (CMR).’

Full story

Ministry of Justice, 12th January 2016

Source: www.gov.uk/government/organisations/ministry-of-justice

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First fine issued against rogue claims management company – Ministry of Justice

Posted August 7th, 2015 in claims management, fines, personal injuries, press releases by tracey

‘A firm responsible for bombarding people with millions of nuisance calls has become the first to be fined under new claims management regulation powers.’

Press release

Ministry of Justice, 5th August 2015

Source: www.gov.uk/government/organisations/ministry-of-justice

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Applications to allow service of Claim Form by alternative method/place – Explain your “Good Reason” – Zenith PI Blog

Posted January 27th, 2015 in appeals, civil procedure rules, claims management, documents, news, service by sally

‘The principles to apply when considering whether to allow an application under 6.15 (service of the CF by alternative method or at an alternative place). The evidence in support must explain the failure to serve.’

Full story

Zenith PI Blog, 26th January 2015

Source: www.zenithpi.wordpress.com

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HMRC raid on claims management company was lawful, High Court rules – Litigation Futures

‘HM Revenue and Customs (HMRC) did not act unlawfully when it searched and removed files from a claims management company it was investigating, the High Court has ruled.’

Full story

Litigation Futures, 15th December 2014

Source: www.litigationfutures.com

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Service by the courts – Law Society’s Gazette

‘A recent case provides clarification and guidance on the issue of service by the courts in contravention of the claimant’s instructions.’

Full story

Law Society’s Gazette, 27th October 2014

Source: www.lawgazette.co.uk

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Payday lenders should wipe out loans in wake of Wonga ruling, experts say – The Guardian

Posted October 6th, 2014 in claims management, complaints, consumer protection, interest, loans, news by sally

‘Thousands of people who have taken out payday loans from firms other than Wonga should also have their interest and charges wiped out, say consumer and legal experts.’

Full story

The Guardian, 3rd October 2014

Source: www.guardian.co.uk

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High Court: Commercial Agents Regulations could not override contractual choice of law – OUT-LAW.com

‘Mandatory rules governing the relationship between commercial agents and their principals in respect of the agent’s UK activities cannot override a valid jurisdiction and choice of law clause, the High Court has ruled.’

Full story

OUT-LAW.com, 10th September 2014

Source: www.out-law.com

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Nuisance claims firms face huge fines – Ministry of Justice

Posted June 27th, 2014 in claims management, fines, personal injuries, press releases by tracey

‘Lord Faulks QC has today announced rogue claims firms providing a bad service and bombarding people with nuisance calls will face large fines.’

Full press release

Ministry of Justice, 27th June 2014

Source: www.gov.uk/government/organisations/ministry-of-justice

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Rogue CMCs to face massive new fines – Law Society’s Gazette

Posted June 27th, 2014 in claims management, fines, news, personal injuries by tracey

‘Rogue claims management companies that use information based on cold calling or spam texts could face seven-figure fines under new government powers.’

Full story

Law Society’s Gazette, 27th June 2014

Source: www.lawgazette.co.uk

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Legal Ombudsman and complaints about claims management companies – consultation on the fees framework – Ministry of Justice

Posted May 8th, 2014 in claims management, complaints, consultations, fees, legal ombudsman by tracey

‘In August 2012 the Government announced its intention for customers’ complaints about poor service provided by authorised claims management companies to be dealt with by the Legal Ombudsman. The Legal Ombudsman will provide a new avenue of redress for clients of claims management companies and will assist the Claims Management Regulator in driving out poor standards and practices in the market.

This paper sets out for consultation proposals as to how the costs the Legal Ombudsman will incur in dealing with complaints about authorised claims management companies may be recovered from the authorised claims management industry.’

Full consultation

Ministry of Justice, 7th May 2014

Source: www.gov.uk/government/organisations/ministry-of-justice

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Amending a statement of case after limitation period has ended – Hardwicke Chambers

‘In Chandra & ors v Brooke North [2013] EWCA Civ 1559 the Court of Appeal gives practitioners and courts useful guidance about the correct approach to applications to amend introducing new claims outside limitation periods. The history of the case is a demonstration of the procedural knots and costly consequences for the parties that can be created when the lower courts go further than they should.’

Full story

Hardwicke Chambers, 13th March 2014

Source: www.hardwicke.co.uk

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Claims management complaints service to be toughened – Ministry of Justice

Posted December 12th, 2013 in claims management, compensation, complaints, consumer protection, fines, news by sally

‘Consumers who receive a bad service from claims management companies could receive compensation following new law changes announced by Justice Minister Shailesh Vara.’

Full story

Ministry of Justice, 10th December 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Thousands of ‘right to buy’ negligence cases piling up against conveyancers – Legal Futures

‘Law firms are facing thousands of claims for professional negligence over their involvement in “right to buy” work, it has emerged.’

Full story

Legal Futures, 27th November 2013

Source: www.legalfutures.co.uk

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Proposals to amend the Conduct of Authorised Persons Rules: The Financial Services Perspective – Mnistry of Justice

Posted November 22nd, 2013 in claims management, codes of practice, consultations, financial regulation by tracey

‘The Claims Management Regulator proposes to make changes to the Conduct of Authorised Persons Rules that authorised claims management companies need to follow when submitting claims on behalf of consumers. The changes aim to address issues identifed by stakeholders that have reported poor behaviour such as claims management companies making speculative claims, failing to substantiate claims and not undertaking robust pre-complaint checks.’

Full press release

Ministry of Justice, 21st November 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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Regulation fees paid by claims management companies – Ministry of Justice

Posted November 15th, 2013 in claims management, consultations, fees by tracey

“This consultation invites views on the fees for applications for authorisation and annual fees for the regulation year 1 April 2014 to 31 March 2015 for claims management companies.”

Full press release

Ministry of Justice, 15th November 2013

Source: www.gov.uk/government/organisations/ministry-of-justice

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