Lee Balkwell concrete mixer death: Family awarded £12,000 – BBC News
‘The family of a man found dead in a concrete mixer in Essex has been awarded £12,000 in compensation.’
BBC News, 30th January 2015
Source: www.bbc.co.uk
Category: complaints
FCA could call time on PPI claims – The Guardian
‘Britain’s financial watchdog has raised the possibility of introducing a time limit on complaints about payment protection insurance, the mis-selling scandal that has cost banks more than £17bn in compensation.’
The Guardian, 30th January 2015
Source: www.guardian.co.uk
Schools watchdog chief denies Ofsted has anti-Christian agenda – The Guardian
‘The chief inspector of schools has been forced to deny that Ofsted had a political agenda against Christian schools after he came under fire from MPs following damning reports by inspectors for two free schools.’
The Guardian, 28th January 2015
Source: www.guardian.co.uk
Victims’ commissioner: Complaints are not being taken seriously – Daily Telegraph
‘ ”Something is going terribly wrong” with the way victims of crime are treated by the system, says the victims’ tsar.’
Daily Telegraph, 27th January 2015
Source: www.telegraph.co.uk
Julian Cole family hit out at IPCC over police brutality allegations – The Guardian
‘The family of a 21-year-old athlete left with a broken neck after he was detained by police 20 months ago have spoken publicly for the first time, complaining they are no clearer about what happened.’
The Guardian, 26th January 2015
Source: www.guardian.co.uk
IPCC to investigate delays in dealing with intelligence on hundreds of suspected paedophiles – Daily Telegraph
‘The Independent Police Complaints Commission will investigate how staff at the Child Exploitation and Online Protection Centre dealt with information from the Canadian police.’
Daily Telegraph, 23rd January 2015
Source: www.telegraph.co.uk
Breck Bednar murder: PCC links lack of action on mother’s warning to cutbacks – The Guardian
‘The mother of a schoolboy murdered by a teenager he met online has criticised a police and crime commissioner for suggesting that cutbacks were to blame for the police’s failure to act on her warnings about her son’s killer.’
The Guardian, 19th January 2015
Source: www.guardian.co.uk
Attorney general unable to review teacher-pupil sex sentence – The Guardian
‘A judge who gave a teacher a suspended sentence after suggesting he had been “groomed” by a pupil he was convicted of having sex with is to face an official investigation. Stuart Kerner, 44, was found guilty last month of two counts of sexual activity with a child by a person in a position of trust. But on Wednesday, he was given a suspended 18-month sentence by Joanna Greenberg QC, who said it was clear that his 16-year-old victim was obsessed with him.’
The Guardian, 15th January 2015
Source: www.guardian.co.uk
Ian Watkins’ ex-lover found not guilty over child abuse images – The Guardian
‘A woman who repeatedly warned police about the paedophile activities of the disgraced rock star Ian Watkins, but was herself prosecuted after trying to entrap him, claimed children could have been saved from abuse if she had been believed.’
The Guardian, 14th January 2015
Source: www.guardian.co.uk
First ombudsman decisions in pension liberation cases show need for a change in the law, says expert – OUT-LAW.com
‘The Pensions Ombudsman has dismissed complaints by three pension scheme members who were prevented from transferring their savings into suspected liberation schemes, but has warned that “mere suspicion” is not enough reason for a provider to block a transfer request.’
OUT-LAW.com, 12th January 2015
Source: www.out-law.com
Complaint trends for 2015 – RPC Financial Services Blog
‘The FOS yesterday published its 2015/16 budget consultation. In short, we can expect more of the same.’
RPC Financial Services Blog, 7th January 2015
Source: www.rpc.co.uk
Regina (Delezuch) v Chief Constable of Leicestershire Police; Regina (Duggan) v Association of Chief Police Officers – WLR Daily
‘The College of Policing guidance relating to post-incident management of investigations into deaths that followed the use of force by police officers met the procedural requirements of article 2 of the Convention for the Protection of Human Rights and Fundamental Freedoms and so was lawful.’
WLR Daily, 19th December 2014
Source: www.iclr.co.uk
EastEnders cleared of breaching Ofcom rules – BBC News
‘Media watchdog Ofcom has cleared the BBC of breaching broadcasting rules over a rape storyline, which prompted complaints from the public.’
BBC News, 5th January 2015
Source: www.bbc.co.uk
Triennial review of the IPCC: Terms of Reference – Home Office
‘Terms of Reference describe the aims and scope of the triennial review of the IPCC.’
Home Office, 15th December 2014
Source: www.gov.uk/home-office
Mentally ill teenagers will no longer be held in police cells – The Guardian
‘Mentally ill teenagers will no longer be taken to police stations and detained in cells under reforms to be announced by the home secretary, Theresa May, this week.’
The Guardian, 15th December 2014
Source: www.guardian.co.uk
Murdered mum Natasha Trevis ‘not listened to’, report finds – BBC News
‘A mother of three murdered by her “controlling” partner was “not listened to or heard” by the authorities, a report has found.’
BBC News, 15th December 2014
Source: www.bbc.co.uk
Police to lose complaints powers – The Guardian
‘Police forces are to be stripped of the power to manage public complaints made against their own officers, the home secretary will announce on Thursday.
The Guardian, 11th December 2014
Source: www.guardian.co.uk
Mother in High Court challenge against NHS ombudsman – BBC News
‘The mother of a young woman who died in hospital is challenging the Parliamentary and Health Services Ombudsman (PHSO) in the High Court.’
BBC News, 2nd December 2014
Source: www.bbc.co.uk
