‘The Financial Ombudsman Service (FOS) is anticipating a “significant increase in demand” for its services in the run-up to the August 2019 deadline for complaints about potentially mis-sold payment protection insurance (PPI)’
OUT-LAW.com, 17th August 2017
Source: www.out-law.com
‘A couple who were told by the Financial Ombudsman they would be repaid more than £47,000 stolen in a conveyancing scam have now been told, more than a year later, that they will not be getting their money back.’
Daily Telegraph, 27th July 2017
Source: www.telegraph.co.uk
‘A county council has agreed to pay out £12,000 and meet the legal costs of the family of a boy with severe autism, after the local authority failed to provide the right accommodation for him.’
Local Government Lawyer, 25th July 2017
Source: www.localgovernmentlawyer.co.uk
‘The Legal Aid Agency has been told to directly apologise and pay £10,000 to an expert witness in immigration cases for causing him distress, inconvenience and financial loss by excessively auditing his bills.’
Law Society's Gazette, 17th July 2017
Source: www.lawgazette.co.uk
‘A London borough has agreed to pay out more than £10,000 after an investigation by the Local Government and Social Care Ombudsman into how a grandmother was left without respite for two years.’
Local Government Lawyer, 13th July 2017
Source: localgovernmentlawyer.co.uk
‘Aggravated damages have been awarded against the Local Government and Social Care Ombudsman over its treatment of an applicant.’
Local Government Lawyer, 11th July 2017
Source: www.localgovernmentlawyer.co.uk
‘A British couple of Sikh Indian heritage are to bring legal action after they were told by a council-run adoption agency not to apply to become adoptive parents because only white babies were available.’
Local Government Lawyer, 27th June 2017
Source: www.localgovernmentlawyer.co.uk
‘Consumer complaints about self-invested and small self-administered pension products increased by a third last year, in the aftermath of more flexibility around pension savings, according to the Financial Ombudsman Service (FOS).’
OUT-LAW.com, 14th June 2017
Source: www.out-law.com
‘Car hire purchase deals are now among most complained about policies in Britain, Ombudsman figures show.’
Daily Telegraph, 12th June 2017
Source: www.telegraph.co.uk
‘Complaints about payday loans have risen sharply for the second consecutive year despite strict new regulations limiting interest charges.’
BBC News, 13th June 2017
Source: www.bbc.co.uk
‘The Local Government Ombudsman has issued a quite withering decision on a complaint about Barnet Council’s failure to make a formal decision on repeated homeless applications by a homeless woman.’
Nearly Legal, 30th March 2017
Source: www.nearlylegal.co.uk
‘Cash-hungry councils are “all too often” rejecting out of hand drivers’ challenges to parking fines without even bothering to read them, according to a watchdog report.’
Daily Telegraph, 6th February 2017
Source: www.telegraph.co.uk
‘The criminal justice system “did too little to protect” a vulnerable inmate who electrocuted himself in prison, the Prisons Ombudsman has found.’
BBC News, 23rd January 2017
Source: www.bbc.co.uk
‘The recent deaths of several transgender prisoners underline the need for jails to be more flexible and proactive in managing such inmates, a watchdog has said.’
The Guardian, 10th January 2017
Source: www.guardian.co.uk
Webber v Department for Education (Pensions Ombudsman intervening) [2016] EWHC 2519 (Ch)
‘The complainant was a teacher and a member of the Teachers’ Pension Scheme. In November 2009 the pension scheme’s administrator wrote to the complainant seeking recovery of pension overpayments in respect of each year since 2002. The complainant made a complaint to the Pensions Ombudsman, pursuant to Part X of the Pension Schemes Act 1993, in which he took a limitation defence. The administrator wrote to the ombudsman in December 2011, indicating it opposed the complaint. The ombudsman went on to reject the complainant’s limitation defence. On his appeal, the High Court held that the complainant had a limitation defence for the recovery of any overpayments made more than six years before the relevant date when the limitation period was to be regarded as having stopped. On a further determination, the ombudsman held that the relevant cut off date for the purposes of limitation was that of the November 2009 letter, namely, the date of an unequivocal demand.’
WLR Daily, 14th October 2016
Source: www.iclr.co.uk
‘This report highlights major failings in the way DVLA makes decisions on whether people with certain medical conditions are safe to drive.’
official-documents.gov.uk, 19th October 2016
Source: www.official-documents.gov.uk
‘The Driver and Vehicle Licensing Agency (DVLA) is not making fair decisions about medical fitness-to-drive cases, a report has suggested. It said people’s lives had been put on hold for years because of flawed decision-making and poor communication. The Parliamentary and Health Service Ombudsman’s report found “major failings” in eight drivers’ cases.’
BBC News, 20th October 2016
Source: www.bbc.co.uk
‘A local authority has agreed to pay £2,000 to a man left in an unsuitable care home for 11 months longer than he should have been.’
Local Government Lawyer, 1st September 2016
Source: www.localgovernmentlawyer.co.uk
‘The British gambling regulator has warned online platforms that facilitate bets on e-sports or which allow gamers to gamble virtual items they have obtained when gaming that they might require a gambling licence to continue with their operations.’
OUT-LAW.com, 22nd August 2016
Source: www.out-law.com
© Inner Temple Library 2025