No action taken on 90% of complaints against police officers, figures show – The Independent

‘No action has been taken on almost 90 per cent of complaints against police in England and Wales, figures show. Of over 86,000 allegations handled under an official process in 2021-22, a tiny 0.2 per cent resulted in disciplinary proceedings.’

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The Independent, 12th January 2023

Source: www.independent.co.uk

BSB performance in the red as LSB raises SRA enforcement concerns – Legal Futures

Posted January 12th, 2023 in barristers, complaints, news, standards by sally

‘Pressure on the Bar Standards Board (BSB) to improve its performance ratcheted up today after it scored by far the worst of all the legal regulators in the Legal Services Board’s (LSB) annual assessment.’

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Legal Futures, 12th January 2023

Source: www.legalfutures.co.uk

BrewDog boss pays almost £500k to unhappy ‘solid gold’ beer can winners – The Guardian

Posted January 10th, 2023 in advertising, compensation, complaints, news, standards by sally

‘The chief executive of BrewDog has paid out almost £500,000 from his own pocket to winners of a bungled “solid gold” beer can promotion which he has admitted made the controversial brewer look “dishonest and disingenuous”.’

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The Guardian, 9th January 2023

Source: www.theguardian.com

Ombudsman’s decisions and housing conditions claims – Nearly Legal

Posted December 15th, 2022 in complaints, damages, health & safety, housing, news, ombudsmen, repairs by sally

‘Plunkett v Clarion HA. County Court at Central London. Ms Plunkett was an assured tenant of Clarion, on the Eastfields Estate. She began a claim for disrepair and unfitness for human habitation while in temporary accommodation in a hotel. The defects complained of were primarily leaks to the interior of the flat and outside the front door causing interior damp, significant mould growth, leaks from above, non-functioning ventilation to kitchen and bathroom, and infestation of mice, for periods of two to four years. The existing issues and unfitness for human habitation were confirmed in an independent expert report. Clarion had refused to agree a single joint expert.’

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Nearly Legal, 13th December 2022

Source: nearlylegal.co.uk

Awaab Ishak: Widespread failings at mould death housing group – BBC News

Posted December 15th, 2022 in children, complaints, health & safety, housing, news by sally

‘A government regulator has found “widespread failings” at the housing association that rented out a mouldy flat to the family of Awaab Ishak.’

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BBC News, 15th December 2022

Source: www.bbc.co.uk

Ex-leader of London borough fails in High Court challenge over naming in Ombudsman report – Local Government Lawyer

‘A former leader of the London Borough of Haringey has lost a judicial review challenge over a decision by the Local Government and Social Care Ombudsman to name him in a report.’

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Local Government Lawyer, 12th December 2022

Source: www.localgovernmentlawyer.co.uk

Met police illegally filmed children as young as 10 at climate protest – The Guardian

‘Police unlawfully spied on children as young as 10 taking part in a climate strike protest in London, documents have shown.’

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The Guardian, 5th December 2022

Source: www.theguardian.com

BSB mulls SLAPPs guidance as Zahawi’s solicitors are referred to SRA – Legal Futures

‘The Bar Standards Board (BSB) is considering following the Solicitors Regulation Authority (SRA) in issuing guidance on strategic lawsuits against public participation (SLAPPs).’

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Legal Futures, 5th December 2022

Source: www.legalfutures.co.uk

Met pays out to black brothers searched and handcuffed outside home – The Guardian

Posted December 1st, 2022 in compensation, complaints, London, minorities, news, police, stop and search by sally

‘The Metropolitan police has settled a complaint by black brothers who were stopped, searched and handcuffed outside their family home.’

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The Guardian, 1st December 2022

Source: www.theguardian.com

Royal Navy chief defends service’s handling of sex abuse allegations – The Independent

‘The head of the Royal Navy has defended the way in which the service handles allegations of rape and sexual abuse, arguing that independent investigations would take longer and “lead to less good outcomes”.’

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The Independent, 26th November 2022

Source: www.independent.co.uk

Rude judge? Don’t just shrug your shoulders, says LCJ – Law Society’s Gazette

Posted November 25th, 2022 in barristers, codes of practice, complaints, judges, judiciary, news by sally

‘Lawyers should raise complaints about a rude judge at an early stage rather than let the problem grow and fester, the lord chief justice has told the Bar Council’s flagship conference.’

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Law Society's Gazette, 24th November 2022

Source: www.lawgazette.co.uk

Stalking super-complaint launched against police – BBC News

Posted November 25th, 2022 in charities, complaints, murder, news, stalking, victims by sally

‘Campaigners have launched a super-complaint against the police over their approach to stalking. The National Stalking Consortium has claimed officers are failing to identify offenders, properly investigate crimes or protect victims.’

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BBC News, 25th November 2022

Source: www.bbc.co.uk

Bar Council piles pressure on BSB over Dinah Rose case – Legal Futures

Posted November 24th, 2022 in barristers, complaints, disciplinary procedures, news by sally

‘The Bar Council has taken the unusual step of criticising the Bar Standards Board (BSB) for its “unacceptable and inexcusable” handling of a complaint against Dinah Rose KC.’

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Legal Futures, 24th November 2022

Source: www.legalfutures.co.uk

Covid: Uni students’ legal action over pandemic education – BBC News

Posted November 3rd, 2022 in complaints, coronavirus, education, fees, news, universities by sally

‘Thousands of students are taking legal action against their universities over their education during the pandemic.’

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BBC News, 1st November 2022

Source: www.bbc.co.uk

Ministry of Justice ad banned for reinforcing negative stereotypes of black men – The Independent

‘A Facebook ad for the Ministry of Justice (MoJ) was likely to cause serious offence by reinforcing negative stereotypes about black men, a watchdog has ruled.’

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The Independent, 2nd November 2022

Source: www.independent.co.uk

HSBC climate change adverts banned by UK watchdog – BBC News

‘The UK’s advertising regulator has banned two HSBC advertisements for being “misleading” about the company’s work to tackle climate change.’

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BBC News, 19th October 2022

Source: www.bbc.co.uk

Met Police report: Officers getting away with breaking law – BBC News

‘Hundreds of Met Police officers have been getting away with breaking the law and misconduct, a damning report has found.’

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BBC News, 17th October 2022

Source: www.bbc.co.uk

Council houses perpetrator’s relative in same street as abuse victim – BBC News

‘A domestic abuse victim and her children were “forced to flee” their new home when the council moved the perpetrator’s relative into their road.’

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BBC news, 11th October 2022

Source: www.bbc.co.uk

NEWS Flirting, banter and plying with drink: SRA sets out detailed sexual misconduct guidance – Law Society’s Gazette

‘The Solicitors Regulation Authority today set out in granular detail what will or may constitute sexual misconduct by solicitors, after a surge of complaints in the past five years.’

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Law Society's Gazette, 1st September 2022

Source: www.lawgazette.co.uk

Persil advert banned for misleading green claims – BBC News

Posted August 31st, 2022 in advertising, complaints, environmental protection, news, ombudsmen by sally

‘Unilever’s advert for one of its laundry detergents, Persil, has been banned for being misleading about its environmental benefits.’

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BBC News, 31st August 2022

Source: www.bbc.co.uk