Category: complaints

Scotland Yard condemned for serial sex attacker failings – The Guardian

Posted June 28th, 2010 in complaints, London, news, police, professional conduct, sexual offences by sally

“Three senior Scotland Yard officers could face dismissal after ‘sustained failure’ by police allowed a serial sex attacker to continue stalking lone women in south-west London four years after he was identified as a suspect. In a damning report, the Independent Police Complaints Commission (IPCC) today described the police investigation into the series of attacks as a ‘shameful chapter’ in the history of the Metropolitan police.”

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The Guardian, 28th June 2010

Source: www.guardian.co.uk

Results of Cherie Blair inquiry ‘were covered up’ – The Independent

Posted June 21st, 2010 in belief discrimination, complaints, inquiries, judges, news by sally

“The body which investigates complaints against judges has been accused of covering up the full extent of an investigation into Cherie Blair over her decision to hand down a lenient sentence to a convicted man because he was ‘a religious person’.”

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The Independent, 21st June 2010

Source: www.independent.co.uk

IPCC clears G20 protest sergeant Delroy Smellie – BBC News

Posted June 18th, 2010 in complaints, demonstrations, news, police, self-defence by sally

“A police officer accused of striking a woman with a baton at a G20 protest has been cleared by the Independent Police Complaints Commission.”

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BBC News, 17th June 2010

Source: www.bbc.co.uk

Cherie Blair cleared over court comment complaints – The Independent

Posted June 10th, 2010 in belief discrimination, complaints, judges, news by sally

“Cherie Blair will not be disciplined after she was cleared over comments she made while sparing a violent offender jail.”

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The Independent, 10th June 2010

Source: www.independent.co.uk

IPCC to publish report on Rachel Nickell’s death – BBC News

Posted June 3rd, 2010 in complaints, murder, news, police, rape, reports by sally

“The police watchdog is publishing a report into claims officers failed to detain a rapist who went on to kill Rachel Nickell.”

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BBC News, 3rd May 2010

Source: www.bbc.co.uk

Lawyers prepare to hear LeO roar – The Guardian

Posted June 1st, 2010 in complaints, legal profession, Legal Services Board, news, ombudsmen by sally

“Have you ever complained about the service you received from a lawyer? It’s not always the easiest thing in the world: lawyers do not really see themselves as a service industry, and so tend to treat complaints as a personal affront rather than as a chance to ensure their clients have had a good experience.”

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The Guardian, 1st June 2010

Source: www.guardian.co.uk

First UK ad for abortion services draws 350 complaints – The Guardian

Posted May 28th, 2010 in abortion, advertising, complaints, news by sally

“ASA to assess criticism of TV campaign for sexual health charity Marie Stopes.”

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The Guardian, 28th May 2010

Source: www.guardian.co.uk

Watchdog to revise expenses rules after MPs’ complaints – The Guardian

Posted May 26th, 2010 in complaints, expenses, news, parliament by sally

“The new parliamentary watchdog is to revise some of its rules after an outcry from MPs over the new expenses regime, with many saying they are being forced to lay off staff and others claiming to be substantially out of pocket.”

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The Guardian, 25th May 2010

Source: www.guardian.co.uk

Press watchdog ‘not toothless’ over Stephen Gately case – BBC News

Posted May 19th, 2010 in complaints, freedom of expression, media, news, ombudsmen by sally

“The press watchdog has said it is not ‘toothless’ following its handling of a case surrounding the death of Boyzone singer Stephen Gately.”

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BBC News, 19th May 2010

Source: www.bbc.co.uk

Judge told off for migrant remarks – BBC News

Posted May 18th, 2010 in complaints, immigration, judges, news by sally

“A judge who described UK immigration policy as ‘completely lax’ has been disciplined for making inappropriate remarks during a court sentencing.”

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BBC News, 18th May 2010

Source: www.bbc.co.uk

Magistrate defends ‘scum’ description of teenage vandals – The Guardian

Posted May 18th, 2010 in complaints, judges, news, young offenders by sally

“A magistrate who is facing disciplinary action after describing two teenage vandals as ‘absolute scum’ insisted today he had used ‘appropriate’ language.”

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The Guardian, 18th May 2010

Source: www.guardian.co.uk

Woman loses privacy case over Bebo pictures published in magazine – OUT-LAW.com

Posted May 13th, 2010 in complaints, internet, media, news, privacy, publishing by sally

“A magazine did not intrude into a young woman’s privacy when it published photos that she had uploaded to social networking site Bebo when she was 15 because the images had already been widely circulated online.”

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OUT-LAW.com, 13th May 2010

Source: www.out-law.com

ASA to investigate ‘offensive’ Paddy Power football TV ad – The Guardian

Posted May 11th, 2010 in advertising, animal cruelty, complaints, disabled persons, news by sally

“The advertising regulator has received more than 400 complaints about an ad which shows sight-impaired footballers mistakenly kicking a cat.”

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The Guardian, 11th May 2010

Source: www.guardian.co.uk

FSA set to fine two banks for mishandling customer complaints – Daily Telegraph

Posted April 28th, 2010 in banking, complaints, financial regulation, fines, news by sally

“Two banks face a financial penalty for poor complaints handling after the Financial Services Authority (FSA) identified weaknesses in how they handled customer problems.”

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Daily Telegraph, 28th April 2010

Source: www.telegraph.co.uk

Police used Taser on man in epileptic seizure – The Guardian

Posted April 14th, 2010 in complaints, news, police, weapons by sally

“Greater Manchester police is being investigated after its officers fired a Taser gun at a man who became aggressive while having an epileptic seizure.”

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The Guardian, 13th April 2010

Source: www.guardian.co.uk

Rod Liddle censured by the PCC – The Guardian

Posted March 30th, 2010 in complaints, internet, media, news by sally

“The former BBC Radio 4 Today editor Rod Liddle has been censured by the press watchdog for a blog on the Spectator website in which he incorrectly claimed that the ‘overwhelming majority’ of violent crime in London was carried out by young Afro-Caribbean men.”

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The Guardian, 29th March 2010

Source: www.guardian.co.uk

Ian Tomlinson family waits for answers one year on from G20 protests – The Guardian

Posted March 27th, 2010 in complaints, Crown Prosecution Service, demonstrations, homicide, news, police, violence by sally

“The widow of Ian Tomlinson, the man who died at the G20 protests, has launched an emotional attack on the director of public prosecutions, accusing him of letting her down over his failure to decide whether the officer who assaulted her husband should be charged with manslaughter.”

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The Guardian, 26th March 2010

Source: www.guardian.co.uk

Bingo website ad banned for presenting negative racial stereotype – The Guardian

Posted March 17th, 2010 in advertising, complaints, gambling, internet, news, racism by sally

“The advertising watchdog has banned a TV commercial for a gambling website for portraying black people as less intelligent than white people and presenting a negative racial stereotype.”

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The Guardian, 17th March 2010

Source: www.guardian.co.uk

Government to continue climate change ads despite criticism from watchdog – The Guardian

Posted March 17th, 2010 in advertising, climate change, complaints, environmental protection, news by sally

“Department stands by climate change campaign as ASA bans press adverts that ‘should have been phrased more tentatively’.”

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The Guardian, 17th March 2010

Source: www.guardian.co.uk

Two solicitors accused over file-sharing ‘bully tactics’ – Law Society’s Gazette

Posted March 11th, 2010 in complaints, copyright, law firms, Law Society, news, professional conduct, solicitors by sally

“The Solicitors Regulation Authority has referred two solicitors from London firm Davenport Lyons to the Solicitors Disciplinary Tribunal over claims that the firm sent ‘bullying’ letters accusing hundreds of people of illegal file-sharing.”

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Law Society’s Gazette, 11th March 2010

Source: www.lawgazette.co.uk