“The Legal Complaints Service (LCS) has launched a ‘pre-consultation study’ into its plans to publish the complaints handling track records of law firms.”
The Lawyer, 20th August 2007
Source: www.thelawyer.com
“More students are lodging complaints about their universities, an independent watchdog reports.”
BBC News, 16th August 2007
Source: www.bbc.co.uk
“A newspaper has been criticised in a landmark Press Complaints Commission (PCC) ruling on the use of video material on its website.”
BBC News, 15th August 2007
Source: www.bbc.co.uk
“Britain’s worst-performing train company tried to silence the official passenger watchdog by threatening to sue it for libel for making a complaint about its poor performance.”
The Times, 13th August 2007
Source: www.timesonline.co.uk
“Dale Simon has spent the past year investigating complaints about judges.”
The Times, 7th August 2007
Source: www.timesonline.co.uk
“Relations between the police and the independent watchdog set up to investigate them are at breaking point, senior sources have told The Times. ”
The Times, 3rd August 2007
Source: www.timesonline.co.uk
“Here is a full transcript of the statement made by Metropolitan Police Commissioner Sir Ian Blair in response to the IPCC report.”
Daily Telegraph, 2nd August 2007
Source: www.telegraph.co.uk
“Sixteen holders of judicial office have been removed from their posts in the last year, with a further 16 being subject to alternative disciplinary action, according to figures published by the Office for Judicial Complaints (OJC).”
Legal Week, 25th July 2007
Source: www.legalweek.com
“The referral of Mr Justice Peter Smith to the Office of Judicial Complaints (OJC) over his conduct has led to the inevitable question: what is going to happen now?”
The Lawyer, 23rd July 2007
Source: www.thelawyer.com
“More than 200 complaints were lodged in the past year arising from the conduct of judges, according to the annual report of a judicial watchdog.”
The Times, 17th July 2007
Source: www.timesonline.co.uk
“The Legal Services Complaints Commissioner Zahida Manzoor today (10 July) raised concerns that the Law Society was not handling complaints in line with its own policies.”
The Lawyer, 10th July 2007
Source: www.thelawyer.com
“The Independent Police Complaints Commission deals with the fall-out from such controversial incidents as the Menezes shooting in London. Jonathan Rayner meets the head of its legal team.”
Law Society’s Gazette, 21st June 2007
Source: www.lawgazette.co.uk
“The leaders of the solicitors’ profession hit back at the Legal Services Ombudsman (LSO) this week after she branded the Legal Complaints Service’s (LCS) performance as ‘still well short of where a modern, customer-focused organisation should be’.”
Law Society’s Gazette, 21st June 2007
Source: www.lawgazette.co.uk
“The Bar Council has scored another victory in the House of Lords after peers yesterday (8 May) voted in favour of two further amendments to the Legal Services Bill.”
Legal Week, 9th May 2007
Source: www.legalweek.com
“The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today declared the Law Society’s complaints handling Plan for the period 1 April 2007 to 31 March 2008 as adequate.”
Department for Constitutional Affairs press release, 17th April 2007
Source: www.gnn.gov.uk
The cost of seeing a lawyer is expected to rise with the disclosure that estimates for setting up a new legal complaints scheme have soared to nearly £50 million.
The Times, 16th April 2007
Source: www.timesonline.co.uk
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