“The Legal Services Commission is pushing to obtain access to ‘detailed information’ about successful complaints made against solicitors, which it will use to assess the performance of its providers.”
Law Society’s Gazette, 31st January 2011
Source: www.lawgazette.co.uk
“An independent watchdog is looking into the fatal shooting of a man during a police stand-off at a park in Luton.”
BBC News, 25th January 2011
Source: www.bbc.co.uk
“High street banks will launch a high court challenge today against rules controlling their handling of complaints about payment protection insurance (PPI).”
The Guardian, 25th January 2011
Source: www.guardian.co.uk
“Complaints are the legal profession’s achilles heel. It was the Law Society’s failure to deal properly with complaints against solicitors in the late 1990s that helped trigger the reform process that led to the Legal Services Act 2007 – and a key element of the act is the new, independent Legal Ombudsman (LEO) service.”
The Guardian, 24th January 2011
Source: www.guardian.co.uk
“The Press Complaints Commission today kicked off an investigation into the Daily Telegraph’s covert recording of Liberal Democrat ministers, following a formal complaint from the party’s president.”
The Guardian, 13th January 2011
Source: www.guardian.co.uk
“Reporting the names of lawyers and law firms who have been the subject of complaints by the public will disproportionately affect sole practitioners and black and minority ethnic (BME) lawyers, according to the Law Society.”
Law Society’s Gazette, 5th January 2011
Source: www.lawgazette.co.uk
“The police watchdog will oversee the investigation into allegations that police assaulted a young disabled protester as he took part in a student fees demonstration last week.”
The Guardian, 16th December 2010
Source: www.guardian.co.uk
“Model and reality TV star accuses controversial comic of being a ‘bully’ towards her disabled son on Channel 4 show.”
The Guardian, 10th December 2010
Source: www.guardian.co.uk
“Relatives of Maria Stubbings plan action after Essex force failed to inform mother that her new partner was a convicted killer.”
The Guardian, 7th December 2010
Source: www.guardian.co.uk
“A total of 333 people have died in or following police custody over the past 11 years, but no officer has ever been successfully prosecuted, according to a watchdog’s report.”
The Guardian,
Source: www.guardian.co.uk
“A woman who suffered burns after she was sprayed in the face with CS gas has received £7,000 in compensation from West Yorkshire Police.”
BBC News, 24th November 2010
Source: www.bbc.co.uk
“An advert for Rimmel mascara featuring the model Georgia May Jagger has been banned by a watchdog for failing to make its use of false eyelashes clear to consumers.”
Daily Telegraph, 24th November 2010
Source: www.telegraph.co.uk
“Inquiry follows claims company mis-sold phone service and switched some internet users to its service without their consent”
The Guardian, 23rd November 2010
Source: www.guardian.co.uk
“The police marksman accused of inserting song titles into his evidence during the inquest into the death of barrister Mark Saunders was suspended today, the Metropolitan police said.”
The Guardian, 4th November 2010
Source: www.guardian.co.uk
“Armed officers acted ‘diligently, patiently, professionally and bravely’ during a two-day siege in which a man died, the police watchdog has found.”
BBC News, 28th October 2010
Source: www.bbc.co.uk
“Police are investigating an incident captured on CCTV which appears to show officers repeatedly punching a restrained man who had been stabbed in the head.”
The Guardian, 29th October 2010
Source: www.guardian.co.uk
“A call handler was sacked after an investigation into why police took so long to respond to the 999 calls of a woman who was murdered by an ex-boyfriend.”
The Independent, 22nd October 2010
Source: www.independent.co.uk
“A police force’s handling of a woman’s complaint that she was raped by a known sex offender was ‘so inept that it borders on the unbelievable’, an official report concluded today.”
The Guardian, 21st October 2010
Source: www.guardian.co.uk
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