‘A consumer watchdog has launched a probe into the sale of fake product reviews which it fears could mislead shoppers.’
Daily Telegraph, 22nd May 2020
Source: www.telegraph.co.uk
‘The Competition and Market Authority (“CMA”) has set up a task force to take action against companies which it considers are breaching consumer laws in the way in which they are dealing with the consequences of the Covid-19 pandemic (for example, companies refusing to provide cash refunds for goods and services which have been disrupted). The CMA has robust enforcement powers such that businesses would be wise to be careful as to how they balance their commercial interests with consumer rights in these difficult times.’
Henderson Chambers, 13th May 2020
‘Firms that fail to refund people for holidays and weddings cancelled because of the coronavirus outbreak could face legal action by the consumer watchdog.’
BBC News, 30th April 2020
Source: www.bbc.co.uk
‘The aviation sector is in unchartered territory. Passenger air travel across the globe has virtually come to a halt, with no immediate end in sight. The plethora of issues facing airlines include rights and obligations arising out of aircraft leasing, accepting state aid to stay afloat and the prospect of passenger claims arising out of the cancellation of flights. In this article, we consider the legal implications of cancelling flights pursuant to Regulation (EC) No. 261/2004 [“the Regulation”].’
The 36 Group, 7th April 2020
Source: 36group.co.uk
‘Thousands of UK motorists have won the first stage of a High Court action against Volkswagen over the installation of emissions cheating devices in its diesel vehicles.’
BBC News, 6th April 2020
Source: www.bbc.co.uk
‘The competition watchdog is setting up a coronavirus taskforce to crack down on companies that cash in during the outbreak by bumping up prices or exploiting people’s fears with misleading claims about products.’
The Guardian, 20th March 2020
Source: www.theguardian.com
‘More use of fixed fees and an increase in the Solicitors Regulation Authority’s (SRA) fining powers are among recommendations made today by the Legal Services Consumer Panel.’
Legal Futures, 19th March 2020
Source: www.legalfutures.co.uk
‘Online betting firm Betway has been hit with a record penalty of £11.6m for failings over customer protection and money-laundering checks.’
BBC news, 12th March 2020
Source: www.bbc.co.uk
‘Yorkshire trading standards officers have helped to secure the first successful prosecution against a company fraudulently reselling event tickets on a large scale.’
Local Government Lawyer, 20th February 2020
Source: www.localgovernmentlawyer.co.uk
‘Gambling businesses are to be banned from allowing consumers in Great Britain to use credit cards to bet from 14 April, the Gambling Commission has announced.’
The Guardian, 14th January 2020
Source: www.theguardian.com
‘Ofwat, the water regulator, has ordered water companies in England and Wales to cut bills for customers by £50 over five years and spend £51bn on improving services and investment in infrastructure.’
The Guardian, 16th December 2019
Source: www.theguardian.com
‘An alleged tout who said he would rather go to prison than “grass up” his boss, who prosecutors claim is a reality TV star, has been handed a six-month suspended prison sentence over the sale of Wimbledon tickets.’
The Guardian, 29th November 2019
Source: www.theguardian.com
‘Customers are being left out of pocket because of arcane rules that force them to wait eight weeks before they can take unresolved complaints to an ombudsman.’
The Guardian, 17th November 2019
Source: www.theguardian.com
‘Modern slavery exists, in large part, because of our buying habits. Because we want a bargain, businesses respond by offering low prices. To lower prices, businesses look for cheap labour, which has helped fuel the growth of international supply chains where goods and services are sourced from places where, among other things, labour is cheap and labour laws are lax.’
Rights Info, 24th October 2019
Source: rightsinfo.org
‘Richard Lloyd v. Google LLC [2019] EWCA Civ 1599. The Court of Appeal has ruled that a claimant can recover damages for loss of control of their data under section 13 of Data Protection Act 1998 without proving pecuniary loss or distress. The first instance judge, Warby J, had dismissed Mr Lloyd’s application for permission to serve Google outside the jurisdiction in the USA, so preventing the claim getting under way.’
UK Human Rights Blog, 4th October 2019
Source: ukhumanrightsblog.com
‘JD Sports’ takeover of Footasylum is facing greater scrutiny after the competition watchdog warned it could result in “a worse shopping experience for customers”. The Competition and Markets Authority will refer the £90m deal to a “phase 2” investigation, which means it will take a more in-depth look at the tie-up.’
BBC News, 19th September 2019
Source: www.bbc.co.uk
‘The potential harm to consumers arising from enduring weaknesses in legal services regulation justifies further reform, says a report published today by University College London’s Centre for Ethics and Law.’
Law Society's Gazette, 17th September 2019
Source: www.lawgazette.co.uk
‘Britain’s biggest budget airline, easyJet, is refusing to comply with the Civil Aviation Authority (CAA) rules on cancelled flights by failing to book seats on rival carriers where necessary.’
The Independent, 12th August 2019
Source: www.independent.co.uk
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