‘Rotherham council has been ordered to apologise to a whistleblower who helped to expose the town’s grooming scandal after council officials raided her charity without proper explanation – years after she risked imprisonment by revealing how the council, police and social services turned a blind eye to the abuse of at least 1,400 children.’
The Guardian, 18th April 2018
Source: www.theguardian.com
‘Ofcom has opened seven investigations into Russia Today, in light of the Salisbury nerve agent attack which took place in March.’
BBC News, 18th April 2018
Source: www.bbc.co.uk
‘City firms have launched a review into dispute resolution for companies wronged by banks, in the wake of the scandal over RBS’s mistreatment of small businesses. UK Finance, the lobby group for 300 British finance companies, has commissioned an independent study to analyse how complaints and disputes can be resolved in a more time and cost effective manner.’
Daily Telegraph, 29th April 2018
Source: www.telegraph.co.uk
‘Energy company Iresa has been temporarily banned by the industry regulator from taking on new customers or increasing existing customers’ direct debits for up to three months until it resolves a series of service issues.’
The Independent, 27th March 2018
Source: www.independent.co.uk
‘My report shows that too many people in the UK aren’t being treated with the dignity and respect they should expect when in crisis.’
The Guardian, 21st March 2018
Source: www.theguardian.com
‘Vulnerable mental health patients are suffering serious harm, and in some cases dying, because of “serious failings” in their treatment, the NHS ombudsman has warned. Mistakes such as failing to diagnose or treat patients properly and discharging them from hospital too soon can have “catastrophic consequences”, said Rob Behrens.’
The Guardian, 21st March 2018
Source: www.theguardian.com
‘The Local Government and Social Care Ombudsman is upholding about 80% of complaints it investigates about Education and Health Care Plans (EHCPs), it has been revealed.’
Local Government Lawyer, 8th March 2018
Source: www.localgovernmentlawyer.co.uk
‘A man has died in what is believed to have been a suicide at HMP Nottingham less than a month after the prisons watchdog made an unprecedented warning that the lives of inmates were at risk.’
The Independent, 9th February 2018
Source: www.independent.co.uk
‘Media watchdog Ofcom has launched its first broadcasting standards investigation into the BBC since taking over as its regulator in April.’
BBC News, 18th December 2017
Source: www.bbc.co.uk
‘The Local Government and Social Care Ombudsman found fault in 70% of complaints about homelessness it investigated in detail in 2016/17.’
Local Government Lawyer, 15th December 2017
Source: www.localgovernmentlawyer.co.uk
‘The Local Government and Social Care Ombudsman has criticised Essex County Council for failing to provide suitable education to a boy with special educational needs (SEN) for two terms after he stopped attending his special school.’
Local Government Lawyer, December 2017
Source: www.localgovernmentlawyer.co.uk
‘An investigation has been launched after the death of a 12th immigration detainee this year.’
The Guardian, 12th December 2017
Source: www.theguardian.com
‘A Local Government Ombudsman Report on the actions of Maidstone Borough Council towards a homeless household makes for depressing reading. Both for the actions (and inactions) of the Council and for what it lays bare about the attitude to the homeless.’
Nearly Legal, 10th December 2017
Source: nearlylegal.co.uk
‘Maidstone Borough Council should pay compensation to a homeless family of £4,170 after it accepted their forcible eviction at short notice from temporary accommodation, the Local Government and Social Care Ombudsman has said.’
Local Government Lawyer, 29th November 2017
Source: www.localgovernmentlawyer.co.uk
‘The High Court has rejected a London borough’s bid to set off the pension benefits of a former senior finance officer who defrauded the council.’
Local Government Lawyer, 24th November 2017
Source: www.localgovernmentlawyer.co.uk
‘The Local Government and Social Care Ombudsman has criticised a London borough over repeated failures in relation to a boy with special educational needs, in a case where at one stage a council decision-making may have acted illegally when it withdrew support.’
Local Government Lawyer, 14th September 2017
Source: localgovernmentlawyer.co.uk
‘The Royal Borough of Greenwich has agreed to pay a grandmother four years of backdated foster carer payments, following an investigation by the Local Government and Social Care Ombudsman. The LGO said the case should serve as a reminder to councils of their duties towards friends and family foster carers.’
Local Government Lawyer, 14th September 2017
Source: localgovernmentlawyer.co.uk
‘Insufficient oversight of external contractors is one of the main issues behind a rising number of complaints about waste collection, the Local Government and Social Care Ombudsman (LGO) has said.’
Local Government Lawyer, 23rd August 2017
Source: www.localgovernmentlawyer.co.uk
‘The handling of an investigation into the woman who first revealed the child sexual abuse scandal in Rotherham is to be examined, the BBC’s Victoria Derbyshire programme has learned.’
BBC News, 23rd August 2017
Source: www.bbc.co.uk
‘Ministers in the UK are considering creating an internet ombudsman to deal with complaints about hate crimes and are pressing ahead with proposals for a levy on social media companies to help pay for the policing of online offences.’
The Guardian, 22nd August 2017
Source: www.theguardian.com
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