“On 10 November 2008 the Law Commission published jointly with the Scottish Law Commission a consultation paper on consumer remedies for faulty goods.”
Law Commission, 10th November 2008
Source: www.lawcom.gov.uk
“UK consumers should be able to demand refunds for faulty goods despite attempts by the European Commission to undermine that right, the Law Commission and the Scottish Law Commission have said.”
OUT-LAW.com, 10th November 2008
Source: www.out-law.com
“Last week, a website called Paperticket became the latest in a list of sites to be shut down after complaints from consumers who had paid for tickets for gigs such as The Killers and Barry Manilow but had not received them.”
Daily Telegraph, 27th October 2008
Source: www.telegraph.co.uk
“A new consumer watchdog, made up of merged bodies the National Consumer Council, Energywatch and Postwatch, begins its work on Wednesday.”
BBC News, 1st October 2008
Source: www.bbc.co.uk
“Consumers will be allowed to cancel contracts signed with door-to-door salesmen even when they have requested the visit to their home or office, under new Regulations that come into force in October.”
OUT-LAW.com, 17th September 2008
Source: www.out-law.com
“The Office of Fair Trading (OFT) has published updated guidelines on what is and what is not acceptable in contracts for consumers. The new guidance replaces that which was published in 2001.”
OUT-LAW.com, 17th September 2008
Source: www.out-law.com
“Three million people a year fall victim to frauds that range from misleading prize draws, fake foreign lotteries and bogus clairvoyants. The trading watchdog uncovered the extent of the rip-offs for the first time after asking the public to report their experiences in a nationwide campaign.”
Daily Telegraph, 8th September 2008
Source: www.telegraph.co.uk
“The internet industry must take more responsibility for protecting young people from the ‘dark side’ of digital content relating to abuse, violence and suicide, according to a committee of MPs.”
The Guardian, 31st July 2008
Source: www.guardian.co.uk
“A European Commission investigation has found that four in five websites selling mobile phone services such as ringtones appear to breach consumer protection rules.”
OUT-LAW.com. 18th July 2008
Source: www.out-law.com
“Banks, mortgage companies and credit card providers could face a flood of mis-selling claims following a report from the Competition Commission that claims consumers are being overcharged £1.4 billion a year for payment protection insurance (PPI).”
OUT-LAW.com, 13th June 2008
Source: www.out-law.com
“Opportunities for consumers to take on businesses they believe have treated them unfairly and seek compensation in the courts could be stepped up.”
BBC News, 13th June 2008
Source: www.bbc.co.uk
“The Advertising Standards Authority is launching an investigation into a mailshot being sent by the bookselling company, Reader’s Digest.”
BBC News, 7th June 2008
Source: www.bbc.co.uk
“Senior industry figures are calling for the new code of practice for advertising broadband services to be extended to mobile internet providers.”
The Guardian, 6th June 2008
Source: www.guardian.co.uk
“Banks that have sold payment protection insurance (PPI) could face a wave of compensation claims after the Competition Commission said that 14 million consumers had been overcharged by an estimated £1.4 billion, or an average of £100 a year.”
The Times, 6th June 2008
Source: www.timesonline.co.uk
“Ofcom has encouraged internet service providers (ISPs) to sign up to a voluntary code which would regulate how they advertise broadband speeds to customers.”
The Times, 5th June 2008
Source: www.timesonline.co.uk
“A new legal weapon came into force over the weekend in a government crackdown on unscrupulous companies that mislead customers or use aggressive sales tactics.”
The Times, 27th May 2008
Source: www.timesonline.co.uk
“The fortune-tellers, at least, must have seen it coming. The biggest overhaul of consumer laws for 40 years takes effect on Monday, tightening controls on everything from door-to-door salesmen to children’s advertising.”
The Times, 23rd May 2008
Source: www.timesonline.co.uk
“Imitating a consumer to promote your business will become a criminal offence from Monday. New laws banning unfair commercial practices will outlaw any practice that fails to make a trader’s commercial intent clear.”
OUT-LAW.com, 20th May 2008
Source: www.out-law.com
“The Financial Services Authority has warned insurance comparison sites that they must treat customers fairly and give correct information about quotes listed or risk a regulatory crackdown if they fail to provide consumers ‘with clear, fair and not misleading’ information.”
The Guardian, 9th May 2008
Source: www.guardian.co.uk
“A bill of consumer rights that will protect people from rip-offs and give them an instant right to redress is to be drawn up by the government.”
The Times, 4th May 2008
Source: www.timesonline.co.uk
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