“The Financial Services Authority came under fire yesterday after refusing to name 19 firms that were preying on consumers with misleading online advertising.”
The Times, 29th November 2007
Source: www.timesonline.co.uk
“The OFT has … published recommendations to Government to improve the effectiveness of redress for consumers and businesses that have suffered loss as a result of breaches of competition law. The recommendations follow an informal consultation on an OFT discussion paper published in April.”
Office of Fair Trading, 26th November 2007
Source: www.oft.gov.uk
Related link: Private Actions in Competition Law (pdf)
“Consumers will be entitled to automatic compensation payouts from retailers who fix high street prices under Government proposals to introduce US-style class-action lawsuits to Britain.”
Daily Telegraph, 26th November 2007
Source: www.telegraph.co.uk
“The country’s booming cosmetic surgery industry is under fire this weekend for using illegal advertisements and defying its own rules with ‘hard-sell’ tactics.’
The Observer, 25th November 2007
Source: http://observer.guardian.co.uk
“Sales tactics used by mobile phone companies are to be subjected to strict new rules amid widespread evidence that customers are being duped over deals, The Times has learnt.”
The Times, 24th November 2007
Source: www.timesonline.co.uk
“Information requirements are an irritant for business and consumers routinely ignore the small print overload because it is turgid and confusing, according to a Government study. A new report calls for a rethink by policy-makers and businesses.”
OUT-LAW.com, 19th November 2007
Source: www.out-law.com
Credit card protection is extra-territorial
Office of Fair Trading v Lloyds TSB Bank plc and Others
House of Lords
“The right of consumers to hold United Kingdom credit card companies liable for a breach of contract by the retailer from whom they made a credit card purchase extended to transactions made overseas.”
The Times, 12th November 2007
Source: www.timesonline.co.uk
Please note the Times Law Reports are only available free on Times Online for 21 days from the date of publication.
Office of Fair Trading v Lloyds TSB Bank plc and others [2007] UKHL 48
“The right of consumers under s 75(1) of the Consumer Credit Act 1974 to hold United Kingdom credit card companies liable for misrepresentation or breach of contract by the retailer from whom they made a credit card purchase extended to transactions made overseas.”
WLR Daily, 1st November 2007
Source: www.lawreports.co.uk
Please note: once a case has been fully reported in one of the ICLR series the corresponding WLR Daily summary is removed.
“Consumers who buy faulty goods or services abroad will be entitled to a refund from their credit card company, after a landmark legal judgment yesterday.”
The Times, 1st November 2007
Source: www.timesonline.co.uk
“An independent body which will handle consumer complaints about legal services in England and Wales is now a step closer under new legislation approved today.”
Ministry of Justice press release, 30th October 2007
Source: www.justice.gov.uk
“Plans for a shake-up of the legal profession, to be debated by MPs today, could lead to another fiasco like the miners’ compensation scheme, because trade unions would be exempt from consumer safeguards, Conservative MPs say.”
The Times, 15th October 2007
Source: www.timesonline.co.uk
“Media regulator Ofcom has fined broadcaster GMTV £2 million over its misconduct in viewer competitions over a four year period. It is the highest fine ever issued to a broadcaster by Ofcom, which said that up to 25 million people may have been cheated.”
OUT-LAW.com, 26th September 2007
Source: www.out-law.com
“The ‘reckless’ premium rate phone services company that swindled GMTV viewers out of more than £20m over almost four years was yesterday hit with the biggest fine imposed by regulators.”
The Guardian, 25th September 2007
Source: www.guardian.co.uk
“The UK legal community is united in the belief that US-style class action litigation is set to take off throughout Europe, with product liability cited as a key growth sector. Claire Ruckin reports on the results of the latest Big Question survey.”
Legal Week, 6th September 2007
Source: www.legalweek.com
“Anti-cold calling schemes which were introduced to protect homeowners from rogue salesmen on their doorsteps could be under threat.”
Daily Telegraph, 30th August 2007
Source: www.telegraph.co.uk
“Cadbury Schweppes will attempt this morning to temper a potential million-pound fine set to be levied upon the drinks and confectionery group as the case against the company for causing a national outbreak of salmonella reaches its conclusion.”
The Times, 16th July 2007
Source: www.timesonline.co.uk
“The Financial Services Authority today unveiled plans for a wide-ranging shake-up of the financial services industry, but critics say it has not gone far enough.”
The Times, 27th June 2007
Source: www.timesonline.co.uk
“Most internet shoppers do not know about their right to cancel and 28% of UK-based online traders are not aware or only slightly aware of the laws applying to internet shopping, according to a report published by the Office of Fair Trading (OFT) yesterday.”
OUT-LAW.com, 20th June 2007
Source: www.out-law.com
“The Government has asked retailers to comment on draft legislation that will force them to ‘deal fairly’ with customers and other businesses. Two new Regulations are proposed, scheduled to come into force on 6th April 2008.”
OUT-LAW.com, 11th June 2007
Source: www.out-law.com
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