Policeman must apologise to blind man he shot with Taser – The Guardian

Posted March 27th, 2014 in complaints, disabled persons, firearms, news, police, professional conduct by sally

‘A police officer has been asked to apologise to a blind man whom he shot with a Taser when he mistook his white stick for a samurai sword.’

Full story

The Guardian, 26th March 2014

Source: www.guardian.co.uk

IPCC investigates complaints over 15-year-old boy strip-searched by police – The Guardian

Posted March 21st, 2014 in complaints, detention, news, police, stop and search, young persons by sally

‘The police watchdog is investigating complaints about how a 15-year-old boy was strip-searched by officers after being arrested for a suspected drug offence.’

Full story

The Guardian, 20th March 2014

Source: www.guardian.co.uk

Paddy Power Oscar Pistorius ‘money back if he walks’ ad broke rules and brought UK advertising into disrepute, ASA finds – The Independent

‘A Paddy Power advert that offered a “money back if he walks” guarantee for betting on the Oscar Pistorius murder trial broke rules and brought the UK’s advertising industry into disrepute, the regulator has found.’

Full story

The Independent, 19th March 2014

Source: www.independent.co.uk

Remains of Shipman’s victims destroyed without telling relatives – The Guardian

Posted March 18th, 2014 in complaints, news, police, victims, whistleblowers by sally

‘The police watchdog has begun an investigation after Greater Manchester police admitted keeping the remains of Harold Shipman’s victims for 12 years and then destroying them without telling bereaved relatives. The Independent Police Complaints Commission said on Monday that it was investigating whether senior officers misled the families of 12 of the serial killer’s victims over the storage of organs.’

Full story

The Guardian, 17th March 2014

Source: www.guardian.co.uk

Armed forces bullying watchdog announced – BBC News

Posted March 17th, 2014 in armed forces, bullying, complaints, news, ombudsmen by sally

‘A new watchdog is to be created to investigate the way bullying and
abuse cases are dealt with in the armed forces, the defence secretary
has said.’

Full story

BBC News, 14th March 2014

Source: www.bbc.co.uk

Independent Police Complaints Commission plans overhaul after review – BBC News

Posted March 17th, 2014 in complaints, death in custody, mental health, news, police by sally

‘The Independent Police Complaints Commission (IPCC) is to overhaul the way it investigates deaths at the hands of police in England and Wales.’

Full story

BBC News, 17th March 2014

Source: www.bbc.co.uk

Quarter of payday lenders may quit under tougher rules – BBC News

‘One quarter of payday lenders may pull out of the market under pressure from new regulations. The Financial Conduct Authority (FCA) is to investigate the way they treat borrowers struggling to repay loans. It has said the review will be one of its first actions when it takes over regulation of the consumer credit sector on 1 April.’

Full story

BBC News. 12th March 2014

Source: www.bbc.co.uk

High Court backs Legal Ombudsman over barrister complaint – Law Society’s Gazette

Posted March 11th, 2014 in appeals, barristers, compensation, complaints, legal ombudsman, news by sally

‘The High Court has upheld a Legal Ombudsman decision that a barrister dealt with a complaint improperly – even though the original complaint was dismissed.’

Full story

Law Society’s Gazette, 10th March 2014

Source: www.lawgazette.co.uk

Jeffrey Davies’s colleagues sacked for gross misconduct – BBC News

‘Two South Wales Police officers have been sacked after an investigation into how a colleague sexually assaulted domestic violence victims.’

Full story

BBC News, 10th March 2014

Source: www.bbc.co.uk

New guidance will help barristers carry out their duties to clients, says regulator – Bar Standards Board

Posted March 6th, 2014 in barristers, complaints, legal profession, press releases, solicitors by sally

‘New guidance for solicitors on how they should assist barristers in telling clients of their right to complain will help members of the Bar carry out their duty, says the Bar Standards Board (BSB).’

Full press release

Bar Standards Board, 5th March 2014

Source: www.barstandardsboard.org.uk

IPCC investigates contact between Hollie Gazzard and Gloucester police – The Guardian

Posted March 4th, 2014 in complaints, murder, news, police by sally

‘The police watchdog has launched an investigation into the contact that officers had with hairdresser Hollie Gazzard before she was fatally stabbed.’

Full story

The Guardian, 3rd March 2014

Source: www.guardian.co.uk

Fake barrister struck off after complaints – Daily Telegraph

‘Yvonne Turley, 50, who claimed to be an employment law specialist, held meetings with her clients in McDonalds’

Full story

Daily Telegraph, 3rd March 2014

Source: www.telegraph.co.uk

Wind farms: ‘Inspector Blight’ criticised by senior judges – Daily Telegraph

‘Paul Griffiths, a planning inspector nicknamed “Inspector Blight” because of the number of wind farms he has approved, is criticised in a Court of Appeal judgement over his interpretation of guidelines’

Full story

Daily Telegraph, 28th February 2014

Source: www.telegraph.co.uk

Leveson inquiry: The spy, the judge and the ‘cover-up’ – The Independent

Posted March 3rd, 2014 in complaints, corruption, inquiries, interception, judges, media, news, ombudsmen, police, privacy by sally

‘Sir Brian Leveson “pulled his punches” over evidence of “serious police corruption at the very highest level” because it was “too hot to handle”, according to a complaint that has been lodged with the judicial watchdog by a News of the World hacking victim.’

Full story

The Independent, 2nd March 2014

Source: www.independent.co.uk

Ombudsman report into Joshua Titcombe death finds pain was inflicted by ‘inappropriate emails’ – The Independent

Posted February 28th, 2014 in birth, complaints, electronic mail, hospitals, midwives, news, ombudsmen by sally

‘“Inappropriate” emails sent by staff at an NHS trust caused offence and distress to a family who had already lost their baby because of avoidable lapses in his care, the health service ombudsman has said.’

Full story

The Independent, 27th February 2014

Source: www.independent.co.uk

Attorney General considers whether single punch killing sentence was ‘too lenient’ – Daily Telegraph

‘Dominic Grieve, the Attorney General, will decide whether to refer the four-year jail term given to Lewis Gill for the killing of Andrew Young in Bournemouth to the Court of Appeal.’

Full story

Daily Telegraph, 26th February 2014

Source: www.telegraph.co.uk

Prisoners paid compensation for socks and stereos – Daily Telegraph

Posted February 26th, 2014 in compensation, complaints, news, ombudsmen, prisons, statistics by sally

‘ Taxpayers’ money is being wasted on paying prisoners compensation for damaged stereos and missing socks, a watchdog has revealed. Jail staff need to take greater care of prisoners’ property to avoid complaints being made and redress having to be paid to inmates, the Prisons and Probation Ombudsman (PPO) said.’

Full story

Daily Telegraph, 25th February 2014

Source: www.telegraph.co.uk

“Golly Costume” pictures taken down following Advertising Standards Authority ruling – Independent

Posted February 20th, 2014 in advertising, complaints, news, racism by michael

‘Jokers’ Masquerade, a fancy dress online retailer, has been ordered by the Advertising Standards Authority (ASA) to take down the pictures of its “golly” costumes from its website.

The ASA found the depiction of the costume to be racist. It ruled the pictures had to be taken down from the website under rule 4.1 of the Committee of Advertising Practice (CAP) code, which stipulates “marketing communications must not contain anything that is likely to cause serious or widespread offence”.’

Full story

Independent, 19th February 2014

Source: www.independent.co.uk

‘Offensive’ nude scanner app ad shown during soap banned – BBC News

Posted February 19th, 2014 in advertising, children, complaints, media, news, ombudsmen, women by sally

‘A TV advert for a “nude scanner” mobile phone app has been banned after it was shown during a prime-time show.’

Full story

BBC News, 19th February 2014

Source: www.bbc.co.uk

Lostprophets’ Ian Watkins: Claims paedophile could have been caught sooner – BBC News

Posted February 18th, 2014 in child abuse, complaints, inquiries, news, sexual offences, social services by sally

‘Calls have been made for an inquiry into claims paedophile rock star Ian Watkins could have been caught sooner.’

Full story

BBC News, 18th February 2014

Source: www.bbc.co.uk