OFT tells Carcraft vehicle supermarket to improve practices – The Guardian
“The Office of Fair Trading (OFT) has taken enforcement action against car supermarket group Carcraft after it found the firm was failing to carry out pre-sale vehicle inspections, had refused to repair or replace faulty vehicles, and was not clearly explaining the terms of motor finance policies it sold.”
The Guardian, 9th November 2011
Source: www.guardian.co.uk