ISPs still ‘mislead’ on broadband – BBC News

Posted July 27th, 2011 in advertising, codes of practice, internet, news, ombudsmen by tracey

“Broadband speeds in the UK now average 6.8Mbps (megabits per second) but there is still a huge gap between advertised and actual speeds, according to Ofcom.”

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BBC News, 27th July 2011

Source: www.bbc.co.uk

British Gas fined £2.5m over complaint handling – BBC News

Posted July 27th, 2011 in complaints, consumer protection, energy, fines, news, ombudsmen by tracey

“British Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints.”

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BBC News, 27th July 2011

Source: www.bbc.co.uk

Immigration: ban on husband who cannot speak English is a breach of human rights, court told – Daily Telegraph

Posted July 27th, 2011 in families, human rights, immigration, news, race discrimination by tracey

“A new immigration rule requiring people to be able to speak English to move to the UK to be with their spouse is a breach of human rights, a court heard yesterday.”

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Daily Telegraph, 27th July 2011

Source: www.telegraph.co.uk

Hillsborough documents on Margaret Thatcher to be released – Daily Telegraph

Posted July 27th, 2011 in documents, families, freedom of information, news, police, public interest, sport by tracey

“The Information Commissioner ruled that they were in the public interest, amid claims by some victims’ families that the former Conservative prime minister tried to protect the police’s reputation.”

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Daily Telegraph, 27th July 2011

Source: www.telegraph.co.uk

Library cuts challenge blocked – The Independent

Posted July 27th, 2011 in budgets, judicial review, libraries, local government, news by tracey

“Campaigners against library cuts have had their High Court challenge blocked. A judge ruled they had delayed too long in seeking judicial review of Isle of Wight proposals to stop funding five libraries on the island.”

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The Independent, 26th July 2011

Source: www.independent.co.uk