“This report presents the findings from an omnibus survey and focus groups designed to identify the factors that people consider when answering the question: ‘How confident are you that the criminal justice system is effective in bringing people who commit crimes to justice?’ This question is contained in the British Crime Survey, the responses to which are used to monitor performance against one of the Government’s public service agreement targets.  The study also identified which agencies people thought made up the criminal justice system (CJS), and whether they considered the CJS as a national system, local system, or a combination of the two.”

Confidence in the criminal justice system: what lies beneath? (PDF) 

Ministry of Justice, 7th August 2007

Source: www.justice.gov.uk