UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’ – The Guardian

Posted December 8th, 2023 in class actions, compensation, consumer protection, news, telecommunications by michael

‘The UK’s biggest mobile phone companies face a £3.3bn class action lawsuit alleging that long-standing customers are being ripped off by “loyalty penalties”, under which the same services are offered to new customers at a better price to lure them from rivals.’

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The Guardian, 7th December 2023