‘A woman slept on a mattress in her living room for more than 10 years because her council house was too small for her and five children.
The Local Government Ombudsman ordered the council to pay her compensation. The council apologised and said it would pay her £24,000 to reflect the “avoidable distress” she and her family suffered.’
BBC News, 29th August 2019
Source: www.bbc.co.uk
