UK firm fined £25,000 for failure to monitor, supervise and manage its appointed representatives –

Posted January 10th, 2014 in financial regulation, fines, insurance, news, unfair commercial practices by tracey

‘A firm has been fined £25,000 by the Financial Conduct Authority (FCA) for the misconduct of two of its sales staff acting as its ‘appointed representatives’ (ARs). Amongst other cases of misconduct, the ARs were found to have used “high-pressure sales tactics and misleading information” to push vulnerable customers into buying insurance policies.’

Full story, 8th January 2014