“Barclays pledged today to compensate on a no-quibbles basis tens of thousands of its customers who were mis-sold payment protection insurance (PPI). The group is the first bank to make such a move as it confirmed it was contacting customers who made a complaint before April 20 to settle claims in full as a ‘gesture of goodwill’.”
The Independent, 13th June 2011
Source: www.independent.co.uk
