‘We recently highlighted research by JUSTICE on the use by local authority social workers of an AI tool to record and transcribe their own notes of meetings etc. There are potential problems because the original audio recordings aren’t kept and it might be difficult for a social worker giving evidence months later to recognise the written AI version of the meeting, especially if they didn’t get round to reviewing this nearer the time. Additionally. the AI tool tends to ‘fills in gaps’ that might lead to an inaccurate note.
‘A newly published judgment has identified a different problem, where a social worker used an AI tool to assist her to write parenting and kinship assessments for court, and it did also look as though she hadn’t undertaken that vital check before submitting.’
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The Transparency Project, 5th November 2026
Source: transparencyproject.org.uk