‘In May 2025 we published our public consultation which sought views on how to improve the Bar’s approach to the handling of first-tier complaints – that is, complaints handled directly by barristers or chambers, rather than the Legal Ombudsman. The proposals reflected the Legal Services Board’s (LSB) new statutory requirements and guidance on handling complaints. We are grateful to everyone who responded, and we have taken those views on board in finalising our proposed rule changes.’
Bar Standards Board, 6th October 2025
Source: www.barstandardsboard.org.uk
