British Gas staff mis-sold deals, says regulator Ofgem – BBC News

Posted July 4th, 2014 in energy, news by tracey

‘The UK’s biggest energy supplier, British Gas, mis-sold energy deals by making exaggerated claims to potential customers, the regulator has said. Ofgem said British Gas sales staff did not make accurate comparisons between suppliers’ deals, and so made overblown claims about savings for switching.’

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BBC News, 4th July 2014