“Q. What constitutes ‘bullying’?
A. Differences of opinion and even short-lived arguments are an unavoidable part of the workplace. The natural conflicts of a working environment turn into bullying when aggressive behaviour becomes regular and vindictive. It often – but not always – is associated with a position of authority being abused. Bullying generally comes down to demeaning able staff in front of others or giving them unrealistic quantities of work to carry out. It can involve excluding them from meetings, conversations and social activities, making them feel like outsiders in their own workplace.”
The Independent, 23rd February 2010